I cannot say enough good things about Alliance Insurance Agency and working with Bret!…read more He explained my coverage in a way that no insurance agent ever has before.. For the first time, I truly understood what I was paying for and WHY it mattered. Bret spent so much time making sure everything was properly covered. Through that process, I learned I had been under insured for years while actually paying more for less coverage. Finding Alliance Insurance was truly a game changer! Customer service cannot be beat, and Bret's ability to compare multiple companies and rate costs is awesome. Highly recommend!!!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Bianca is a pleasure to work with. She is very helpful and quick to respond. She is thorough and…read moregives multiple options.

Bianca has been so incredibly helpful! She is quick to respond and very knowledgeable--also…read morewonderfully kind and patient! Insurance issues is certainly not my expertise and I'm very thankful to have Bianca to work with when I have questions or concerns. Thank you for all you do!

All state in Allen by the cvs and Walgreens are the best , Michael D Durand is the owner of that…read morelocation : 600 E Main St, Ste F, Allen, TX 75002 The minute I walked in the lovely lady straight ahead , I don't remember her name right now , she was so kind , she ensure that I receive a quote that would make me happy and satisfied, there was no gimmick , she has integrity , she was so positive. She treated me like family and I will never forget that experience for the rest of my life. Thank you so much for making me feel so special and thank you for giving me the best quote ever . I know it was easy , but you made it work for me. My name is Wergens Pierrelouis! Just moved to Texas from California...

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Allen. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Allen residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Allen today.

Over last couple of months, I have spoken with Jerome and his office couple of times regarding my…read moreinsurance, and he has exceeded my expectations every time. He knows what he talks about and if you ask for recommendations, he definitely gets back to you with recommendations specific to your situation. Update: Our last few weeks, I changed my work location and had to streamline a bunch of things. Jerome and his staff were very amiable and understanding of my needs and were able to address my concerns, issues and policy changes over email.

Knowledgeable, kind, professional, helpful, genuine, and reliable. Provides great communication,…read morereminders, and consistent service with a smile!

Has cold called me 4 times the last 2 days…read more I never reached out to them or even showed interest of getting new insurance in any way. Yet they left a voicemail kind of alluding that I had or something? Weird way of getting a call back. I don't appreciate the annoying cold calls, getting my number from who knows where, and they must be desperate to do that. I wouldn't ever go with them simply because of their tactics of getting new business.

Had AllState for over a year now. Best change I've ever done since being a homeowner. I've had…read moreGeico since I was a teenager and was so disappointed when they couldn't help me when I needed them the most. AllState Agent Haniska (aka: Nish) is amazing. I remember he called me to solicit this company and he instantly caught my attention when he was able to save me a crap load of money on both my auto and home insurance. They even covered more for both insurances and for less. Money was tight and he was able to help me by saving a few hundred a month. My previous home insurance was Homeowners of America and I swear, when I got a water leak, their customer line and help was so trash. Anyways, til this day, Nish has answered so many questions that I had for him throughout this year. If u are in this area or not, Nish is definitely the go-to guy and I feel this office is fortunate to have him. I have never been to this location, but have had outstanding customer service. I am truly fortunate to have this kind of service compared to the other unfortunate reviews here.

Great agency to do buisiness with. Cara Boone is probably the best agent I have dealt with in my…read more55+ years of dealing with agents: pleasant, informative, accurate with information, follows up when she says she will do so. Well done Cara.

Cara Boone was amazing!!! She help me switch my auto and home. she was knowledgeable and patient…read moreshe was an absolute pleasure to work with.

Worst Agent that I have dealt with in over 20 years. Staff is rude, condescending and…read moreunprofessional. They use deceptive practices to charge you more

You are not in good hands with Allstate! Be sure to read the fine print, because they will change…read moreyour coverage without your knowledge. This insurance company will cheat you on claims when you need them most. Truly a disappointment.

I've been with Allstate for many years. Representatives for Allstate want to total my car. That's…read morecrap, it makes your car a parts car. Allstate's total loss department in San Antonio is filled with incompetent employees. Thought I'd be "in good hands." Epic fail! Allstate San Antonio has no use for customers once it is "assumed" a vehicle is totaled. A squeaky wheel eventually will be oiled. Unfortunately, It required a vast amount of patience and time. I did NOT respect Service Kings evaluation of the car being totaled. I requested that an actual employee with Allstate reinspect my vehicle. My vehicle was NOT totaled. Service Kings service adviser in Plano inflated the actual amount of damage done to my vehicle. Service King was a nightmare. I've been informed that Allstate has heard of other people having similar issues with Service King. What?? Why did our agent refer us here? Peterson's group, you're in a position to change these types of over inflated prices and not send customers to this business. Service king should not be reviewing customers claims. That place is a scam. 2917/99

The staff was very nice and helpful. They even went through the trouble of collecting the premium…read morepaid to our old carrier for us. I only gave 3 stars because I haven't had a claim yet (and hopefully won't) to know how good Allstate is as an insurance provider. I also took a star off because my previous claim experience with them (one of their customer's t-boned me after running a stop sign) wasn't a good experience and I ended up having to surrogate Allstate, and won. I'm hopeful that won't be my experience as a customer.