Great team, great services. Always there when you need them, and you get to talk to real people…read more Highly recommend.

Not helpful when a serious problem arises! When we needed guidance the most, after I finally got…read morehim on the phone, all I was given was the 800 number. No advice or guidance, wouldn't answer my questions... So disappointing and confusing.

Got a flat at rush hour on 380...nightmare fuel. Michael Montez from AAA came out quickly. Was…read morecourteous, fast and got me on my way in no time. Thank you Michael!!!

2 billing $500.00+ errors in 4 months. 1 remains unresolved in 5 weeks. Can only contact via local…read moreoffice. Representatives are nice but nothing gets resolved.

Ty is a great agent...he's super responsive, knowledgeable and provides helpful tips/suggestions to…read morehis customers that are genuine and tailored to their specific situation. If you are looking for a State Farm agent, or an insurance agent in general, Ty is your guy!

Ty is an awesome agent! He is super friendly, professional, knowledgeable, helpful, and a…read moregenuinely nice person. I highly recommend him to anyone looking to have a great customer service experience!

We've had our home and auto insurance with the Erik Slaughter agency for a number of years. We've…read morealways found the staff to be professional and knowledgeable. Recently Lindsy was very helpful in handling an issue for us. We highly recommend Erik Slaughter and team for your insurance needs.

The service Tharine provided was above and beyond. She is very knowledgeable and professional and…read moremade me feel that she truly cared. Thank you for the great experience!

These ladies are great. Gabby and all of the others there are so helpful and always so pleasant to…read morework with. Check them out!!

Isabelle is not accessible to her clients. No matter what time I called, I was told she was gone…read morefor the day and never returned calls.

Needs ZERO stars. Today, a family member was treated horribly. My family member went into this…read morelocation to ask a question about cashing a check, and they rudely and VERY loudly were speaking with her about how they had NO IDEA what she was saying and was treating her like she was stealing. This was a lady at the front desk, who did not know how to do her job, and another employee (female) who also did not know how to do her job. My family member asked the lady to please speak softer as she did not want others in the building to know her business. The lady became rude again, although speaking softer, was no help. We will be telling others about this horrible experience and how no one seems to be considerate or helpful. For people being available to "help" others, they sure have no tact or consideration for customer circumstances. They need to take a lesson or two in humility and a training class in customer service. Never again will we frequent this location or AAA in general.

AAA charged me for a line item on my renter's policy that was not my choice and refused to remove…read moreit. Seems unethical to me that they can charge me for whatever they want. Is there no regulation of insurance providers? By the way, the Irving office had nothing to do with this disgusting levy. The main AAA office was my contact, and I don't know how I wound up at the Irving site, but Irving office probably has the same self-serving policies as the main office.

Great office to work for. Great agent and staff. Call us we are always happy to help with your…read moremany insurance need personal or commercial. We also do Life insurance.

From the owner: TX-1918751 To enhance people's lives through knowledge and exceptional service while giving them…read morethe security of knowing they are protected for unforeseen circumstances. We focus on auto, home, business, and life insurance. We look forward to assisting the Roanoke and Dallas Ft. Worth surrounding areas!

This team is amazing! When Brookshire-Hathaway decided to move out of Texas along with other…read morehomeowners companies, Freedom came to the rescue...and it was less expensive than Brookshire-Hathaway!! Glad to have made the switch to Freedom Insurance Group!

Great rates. Good communication. Everything was handled online. Very responsive if I had any…read morequestions. Just an over great experience!

Jeff at Neighbor's Choice Insurance has been my go-to for my auto and rental insurance needs. I…read morelive a few blocks from his office so decided to get a quote from him after passing by his place many times, and I'm so glad I did. He has saved me a lot of money and headaches. He's super responsive, honest, and will help get you the best rate possible. I've referred several friends to Jeff, many of which have signed up with him as he's been able to save them a lot of money on their policies as well. If you're looking for insurance, or just want a second quote to compare, don't hesitate to contact Neighbor's Choice Insurance.

Very helpful and knowledgeable. Jeff has been around for years. Able to access many companies to…read morecompare.

Moved to Coppell in 2024. Went from rental home to purchased home, replaced a car. Darrin…read moreworked with us through our move, got us great rates on bundled insurance. Very happy with the service and policies he has gotten us. We recently got quotes from another agent and they said they could not come close to premiums Darrin got us.

We decided to move to the Dallas area and needed home/auto. Darren has completely exceeded my…read moreexpectations. I am 1000% happy with the service, pricing, and coverage I have gotten. Darrin is always available to help if I have a question or concern.