I've been seeing Dr. Benson at this practice for several years now. I've never had to wait more…read morethan a few minutes to see her, all staff has been friendly and helpful, and I've never had to wait more than a day for an appointment.

I really don't like to leave bad reviews but when the service is not up to par I feel it's…read morenecessary so others know and perhaps to give the practice a chance to improve. They were good when I first joined years ago but in the past 3 years they have steadily declined. 1. Dr's / PA have quit. This is what made the practice great in the beginning. They cared and would listen and actually knew who you were and followed up. Now, you're constantly having to chase them for renewals, rx, approvals, diagnosis, next steps because they don't know you. RX aren't followed up upon or takes forever to get renewal, takes weeks to get an appt, months for routine appt, every year they tell me I don't need a physical exam when I use to have one at least every year and the pap every other year (it just feels like they just don't want to do it), dropped the ball on approving Rx, It could be that they are victim of their own success. Too many patients, even though they no longer take new patients. I don't ever see a Dr or a RN any more, it's always a PA. 2. Their front desk check in people are annoying. I feel like it's not a genuine atmosphere 3. Their Phlebotomist is rough when they take your blood and so grumpy when she does it 4. there is ALWAY ALWAYS ALWAYS an hour wait even if you get there 5-10mins early and checked in. Only way to avoid this is if you are the first appts of the day. 5.They tend to fob you off to specialists because it is "beyond their scope" but then don't recommend any specialists. I really hate to have to look for a new dr practice but it looks like i may have to. I wish I didnt have to.

Customer Service. Educating staff who answers telephones with basic information about the practice…read morethey're employed by.

I switched over to this doctor's office about five years ago from Dr. Seok's office because I had…read moresuch a horrible experience with them. And let me just say that throughout my five visits here, I've been very impressed. My initial doctor was Dr. Kang, who was super kind and helpful in determining my surgeon for my gall bladder surgery. The next appointment was with Dr. Michelle who happens to be an NP but she was EXTREMELY kind. I went in for heartburn issues and she seemed worried and concerned that I was sick -- something that most doctors don't do. Ever since then, I've been going to this office. I moved out of Johns Creek 7 years ago and have been living in Lawrenceville & Dunwoody, and I must say I am always impressed with this office.

In general the care I receive is good, not great…read more The areas of concern are 100% based on lack of training, inattention to detail, rushing, and not properly hiring empathic customer facing admins. Key areas: Getting refills promptly addressed via portal and without having to place a call to let them know a request has been put in. Ensuring the RIGHT medication is being refilled. Follow up- if there's an issue with insurance or payment or test results or prescriptions, you will not receive a call. You might not even be notified on the portal. To get proper medical service, the patient needs to be on top of them for all the above reasons. If you are an active and engaged participant in your own medical care and are willing to double check things, you'll be fine here. I can say that, for me, I've seen some improvement from years past.

Doctor Who Lee Herman is great. Don't know what is happening to staff. They are very friendly when…read moreat office. The problem is trying to get someone to answer the phone to make an appointment

My husband and I have been going to this practice close to 15 years, as our PCP. Things started to…read morego downhill in 2021 and got progressively worse since. It became difficult to reach someone to make an app. No return calls from front desk. 24-48 hr response from doctors nurses. My PCP left the practice about 6 months ago. He was extraordinary. I had to see another physician there as a result, who did my yearly exam late October. As of 12/3 she has not replied to even one 1 of my four msgs; left 2 through their portal and 2 voice. I will not be going back to this practice. VERY DISAPPOINTED.

Dr Fatemi listens carefully to my concerns and I get very good care. When I call the office, a…read moreperson answers and handles my requests promptly. Questions/requests I ask on MyChart are always answered within a few days. Once, I lost my mammogram orders, asked for them to be sent to the facility. Someone called to let me know they had been sent so I would not worry. I've been a patient almost 20 years and very satisfied.

I have been going to dr Pearson since moving to Duluth in 2000. I couldn't ask for better medical…read morecare than I have received. she is very thorough and caring.

When I first moved to Atlanta (almost 2 years ago), I started looking for a primary physician…read more When I looked on line, Dr Peason's name came up. After some of my own research, I then called my previous doctor from Denver and asked him what he thought. He called back the next day and told me he got nothing by raves about her. I called Dr Pearson and the rest is history! I would not go to anyone else ever! She is the most caring, thorough, friendly person. Not only does she listen to ME, but she goes a step further to make sure she understands what I am trying to tell her. Dr Pearson never rushes, but takes her time to be completely sure that "I" understand what she is saying to me. Definitely a collaborative atmosphere! The office has the MOST pleasant, responsive and friendly staff. They are truly all the greatest!

GROWN FOLK PROBLEMS!…read more After missing a couple of visits, I finally dragged myself to the doctor, (fat, miserable and feeling guilty). I really like my doctor and I think that the more you like your doctor, the guiltier you feel if things aren't "on point", because you feel like you let them down. Anyway, I always go into the office a few days prior to my visit in order to complete my blood work so that when I have my appointment, my results can be reviewed at that time. I love this process. So we sit down and review the results and am still in that "pre-diabetic danger zone". Uggghhhh! Keep in mind, I am now fully hooked up, (fancy activity watch, fancy scale, wireless blood pressure monitoring and a health coach), but I felt as if I was not making progress quickly enough. My doctor has a very gentle manner and took her time to thoroughly explain my test results and answer my questions. She did not seem to be very alarmed by my situation, (probably because I had mentioned that I was really working on improving), but I was mentally "freaking out". I took the paperwork home and studied the results and allowed everything to marinate. I then decided that I needed to make additional lifestyle changes because those results were just not acceptable. With a few simple changes, (increasing activity, tweaking the diet, and downsizing the holiday table), I am feeling so much better, and have come to appreciate the value of keeping those annual appointments and actually following recommendations. If you are a healthy adult, good for you! Staying that way is important and an internist who specializes in the prevention and diagnoses of adult diseases can help you stay on a healthy path. Dr. Bhushan creates an environment where you feel comfortable enough to discuss anything and you want to work toward positive change. Bottom line: She'll make you want to be a better patient and that is priceless! :)

I've been a patient of Dr. Gaskill for several years. I live almost an hour away, but consider the…read moredrive to be well worth it. The care I get here is far superior to care I've gotten from any other doctor. The goal here isn't to medicate symptoms, but cure what can be cured. This isn't a big corporate operation with care dictated by a hospital, but a forward thinking and open minded doctor who wants her patients well.

Fantastic best family practice doctor in Atlanta ga area really cares about her patients great care…read morealways friendly but also no nonsense attitude she takes great care to do what's right

Dr. Clayton doesn't mess around! I was not happy with my new insurance and having to find a new…read morePC, but I would have had to go to five appts at my other doctors office to accomplish what he did in two days. I am a cancer survivor and I appreciate the thorough approach and the bedside manner.

Condescending Loudmouth... & Grumpy old man!…read more Me, seeing new doctor at JCPC to discuss my care. This is early, about 7:15am. 35 minutes after my appointment time, I am finally sitting in the exam room and I hear him going over MY chart with the nurse right outside my door (which has 2 inches open at bottom and I could hear EVERY single word). "Jesus F____ Christ!" "Who is this guy?" "Unbelievable... No excuse for this... JESUS" "Holy sh*t" WTF?? I have been a patient there for 5 years and have seen 2 or three different docs, but this guy needs to retire and stop doing harm to his patients with his clueless sense of surroundings. I have since found a much better healthcare provider!

Moving out as it is very stressful to deal with the staff (what is the point since you seek them to…read moreheal you ...), they frequently do not call back, forget our messages in their web site. Found a doctor with a better office management structure.

I've been going to North Chattahoochee for 6+ years. I want to take a second to brag on some…read moreindividuals that have dispensed comfort, compassion, and care for me. FIRST: I want to thank Rhonda, I had came in a few weeks ago for a potential kidney infection..not only did Rhonda call me daily to check on me, when my symptoms progressed (as I have ms) she called numerous places to get me in for imaging asap to figure out the issue: so thank you Rhonda for going above and beyond for me. She actually listened to my symptoms and showed she cared. SECOND:I would thank Meaghan. I went in to discuss potential infection and heightened anxiety. Meaghan not only was the first person to make me feel comfortable enough to open up to but she validated my feelings which meant more then words can explain. After numerous doctor's appointments finding someone who truly listens and try everything they can to help. She takes her time with her patients, and is very thorough throughout the entire appointment. Last but not least I would like to thank Stefani as she is practically family to me..but every time I have an emergency she never fails to help me find the best solution. Her laugh is contagious, and she can be a bundle of joy. It's nice being able to count on her when I need medical care. Thank you 3 for making such an impact for my health!!

Never have I ever. The standard of care was so bad when I called it to their attention and asked to…read morespeak to my doctor. I sent him a message through my patient portal describing the series of unfortunate events that had transpired. I even went there in person and the same mistake wad made yet again. It was a simple prescription request that required several phone calls, an in-person visit and a message on my patient portal. Rather than reach out to me and apologize for everything I had to go through with the office, Dr Bramwet wrote back on my patient portal showing that he didn't care about me as a patient. It was incredibly disappointing. When I tried to write back again, my account had been deactivated So hard to find a doctor that truly cares about his patients. Dr Bramwell certainly doesn't.