I have been using J & L Shuttle for almost 3 years and I believe they offer the best shuttle…read moreservice. I always take the Calgary Airport to Medicine Hat, only once was I almost late for work but hey mishaps happen. It didn't even matter because I wasn't late. The drivers are and always try their best to be kind and helpful. I actually feel that they are the remaining breed of gentleman . The one time I missed the early bus cause I had miscalculated the timing for my connecting bus from Edmonton, I was panicking thinking that I was going to find other means of getting to Medicine Hat and the office lady assured me that I would have a spot in the next bus around 5.30 - 6pm. I was relieved. And the time a family member was visiting for the first time, they literally got the royal treatment. Yeah! Honestly, J & L Shuttle is the best.

40 minutes late to pickup. More than a few hours late to the destination. No comment or apology for…read morethat whatsoever. Missed my connecting shuttle and had to pay for a new service last minute. The bus blew a tire and it was scary as hell. Never been in a car accident before. The bus driver was upset, called people on the road some racial slurs, and was yelling and talking about the conduct of other drivers to another passenger. He did not even let us know what was going on when the bus got into an accident. We were stranded in BASSANO for probably around 3 hours. We were not given an apology or offered any compensation at this point either. The replacement bus also had mechanical issues of its own, and the door kept sliding open as we were on the highway. You cannot make this shit up. I later found out that driver was the owner (WTF?!). I called about a refund multiple times and was basically told to go fuck myself. They did issue me a refund in the end but not without undue stress. J&L used to have a loyalty card too, and they cancelled it without notice or compensation to their customers. They think they can operate this way because they are currently the only shuttle servicing Medicine Hat-Calgary route. Absolute clowns

Horrible Drivers and Dispatch. Lippy and rude. I won't ever call them again. I'm sorry that they…read morehave fallen so far from the decent company they used to be.

If you call them to a venue where others have also called, and you explicitly give them your name…read more(example- Airport) then when the cab arrives they will not have your name, and any party that jumps in first will get that cab. Watched it happen 4 times in the space of 47 minutes. Do yourself a favour and call Deluxe Central taxi instead. When your Deluxe Central Taxi approaches the venue you get a text with the cab number and the estimated arrival time. The driver calls for you by name and already knows your destination. The Delixe driver then confirms with the dispatcher that they have you and are enroute to your ordered destination. Subsequently locals advised me that Care cab company also has a history of no-show for time calls. Read the other reviews. No idea how this organization stays afloat. STAY FAR AWAY Summary Care CABS: Keystone-cop-clown-show Deluxe Central Taxi: Professional, and they know how to use technology to increase successful mission outcomes. CALL DIRECT CENTRAL TAXI!!!

Top Notch Service, and Nathan is very helpful, I have used him 4 times (3 cars & my motor bike) now…read moreand will continue to use his service as it's a really great price, Customer Service is above and beyond the call of duty ! Thank's Again Nathan for such a fast response every time I have called, You Rock Sir !!

They took my name, my destination, and then sent me a text with my CAB number and ETA as my taxi…read moreapproached. Driver knew my name, and told other clients waiting that he was there to pick me up specifically (not them). Driver already knew where I was to be transported. Driver was well dressed and well spoken. Car was new and in good condition. Driver took the most efficient route and had a great sense of humor. Driver electronically confirmed with dispatch that he had collected to correct client and that we were enroute. Slick professional operation. DELUXE CENTRAL TAXI in Medicine Hat. TRUST NO OTHERS

The Taxi service was better than I expected. From the booking call to the cab arriving right on…read moretime to the cleanliness of the cars to the conversation with the driver. Medicine Hat isn't a huge city and I found a real small town vibe while riding in the Deluxe Central Taxi. Lloyd was like an ambassador for the city and we chatted a bit about the city and getting around in it. That made the brief ride go even more quickly. I highly recommend this company!