I'm new to Nova Scotia and until the other day, I thought customer service people, without…read moreexception, were kind, friendly and helpful. The other day, I entered the store and asked a tall, older, grey haired woman behind the cash if they have any sewing kits. She pointed to a kit hanging right across from her and 1 look at it tells me don't buy it. Terrible quality and contents. I then walk around the store looking for thread and needles (1st time in the store). No one is around to ask for help although I'm really nearby the woman at the cashier. I choose what I think I need (turns out to be wrong) and while I'm waiting to pay, I see a selection of sewing kits on a table near the cashier. Why didn't she point these out as well? Perhaps, she was having a very bad day. It just left me annoyed and surprised.Good selection of fabric though and other supplies, not so much for just regular sewing needles, it seems.

There's remarkably good selection at this store in spite of their limited space. I buy as much as…read moreI can here because it's an important resource for the area's sewers, quilters and needleworkers, and I don't want to lose it. Basic fabrics are well-represented, especially quilting fabrics and upholstery/drapery fabrics, as well as all the accessories and equipment one needs. There's a small but good selection of general craft items, paints, glues and beads. Best of all is the staff. With a few exceptions, the staff are knowledgeable and very, very helpful, and the manager is outstanding.

Place is totally unreliable, don't open in time and close hours before they advertised to be…read moreclosed. Had some antiques to sell, the owner told me the person doing the china is coming in later, she would call me to make an appointment, left my number there on two different visits, never got a call. If you are not interested just say it and I can go somewhere else.

I love this relatively new shop in downtown Lunenburg. The same folks used to run the shop of the…read moresame name in Mahone Bay -- this version is big, bright and full of vintage and antique treasures of an extraordinary range and price points. Truly something for anyone I think, who enjoys antiquing, from clothes and jewelry to furniture, ephemera, old tools and china. And the ice cream's good, too :) A great addition to Lunenburg.

Yes, the hours are an issue. Even if you plan ahead and call ahead, you may be disappointed to find…read moreout that they aren't open when your arrive. My friend was looking for a large bag, but they were all small or medium. If the store (or the kiosk at the Halifax market) were reliably open then this business would be a big draw. I appreciate that it may be challenging for an artisan to meet those business exigencies especially as between two cities.

The Windbag Company of Nova Scotia: From Blew to Green! :)…read more What's not to love about repurposed, recycled and hand crafted items with a purpose? Nothing in my mind. Pauline Dickison of Lunenburg Nova Scotia specializes in creating durable and amazing looking bags made out of old sails. Each bag comes with a unique history about the comings and goings of specific ships and their sails. I highly recommend you read Pauline's story about how she came about her business: http://directory.southshorenow.ca/print.php?id=7247 I personally love my sail bag! My particular bag is made out of a previously used sail from SV Concordia; the sail training ship that went down off of Rio de Janeiro on February 17th, 2010. Neat history eh? I highly recommend making a trip to Lunenburg this summer to check out the Windbag Company or email Pauline ahead of time to see when she'll be at the Farmers Market.

Awesome service when I went in with my nieces- very patient with us locking ourselves out of the…read morefitting rooms and helped us find a missing earing and cellphone! Very friendly!

I am writing to share a frustrating experience I had with the customer service at your Halifax…read moreBayers Lake location, which has left me feeling disregarded and disheartened. In late July, I purchased a 16 cu. ft. Vissani deep freeze from the Bayers Lake store. Unfortunately, by mid-October, the freezer stopped working, and I lost all of its contents. I tried various solutions but couldn't get it working, so I sought warranty assistance. However, I couldn't find my receipt, which I needed for the repair. Initially, I contacted customer care via telephone, and the representative assured me that my receipt could be retrieved at the Bayers Lake store. On October 28, I went to the store, providing a three-day purchase window, the exact sales amount, and the model information, hoping they could locate the purchase. I was informed, however, that since it was a cash purchase, no record could be found, and no one offered assistance in locating it, despite the details I provided. I requested to speak with Assistant Manager Lyt Adams, who offered a full refund if I returned the freezer, though all I wanted was a working freezer. Initially, all I was looking for was my receipt so I could go through the warranty process and have my freezer repaired or replaced. However, I accepted this solution and was given paperwork to return within the week with the freezer. On October 30, I returned to the store with the freezer and paperwork, only to be told by a different associate that I could not receive a cash refund, only store credit. The associate's attitude made me feel as though I was doing something wrong, and it was made clear that store credit was my only option. Reluctantly, I accepted the store credit. On November 7, I found my original receipt and returned to the store, expecting that I could now receive a refund instead of store credit. I spoke again with Assistant Manager Lyt Adams, who said he would escalate the matter to Store Manager Ashley White and assured me that I would hear back from her. The next day, however, I received no call from Ms. White. Instead, Mr. Adams called me later that evening to inform me that there was nothing they could do, and the first thing he pointed out was that I was now past the 90-day return period. However, when I initially visited the store and spoke with Mr. Adams, I was within the 90-day period, so this feels especially frustrating. Throughout this process, all I wanted was a working freezer. I would be more than willing to purchase a replacement freezer from Home Depot, but there are no comparable models available in size, price, or immediate availability. I am disappointed that no one assisted me in locating the receipt initially, nor did anyone attempt to find an alternative solution to the product failure. Instead, I was left with store credit and no suitable replacement options in stock. This experience has left me questioning Home Depot's commitment to customer satisfaction. I hope this feedback will be taken seriously to improve service for future customers.

Home Depot is a great place to go if you're looking for a particular item that is in their flyer,…read moreother than that, I find it rather expensive! I went into this particular location last week because I was looking for taps for my kitchen sink. I found the staff to be rude and not helpful. I didn't really know what I was looking for and nobody asked me if I needed help. I found the kitchen tap isle, but walked out without purchasing anything. Before I went to Home Depot, I went to Rona for an idea on the prices. After glancing at the selection and prices at Home Depot, I decided to go back to Rona!

Trinity Jewellers is a rare gem you just don't find often anymore ! Their work is all in-house,…read moretheir service is excellent and expertise is above par. I had my jewelry fixed there many times but then had a beautiful custom ring designed using my late husbands wedding ring and my own . I expect to be a longtime dedicated customer always , and Trinity Jewellers will always be my number one choice and recommendation !

Took my fiancées engagement ring there to be resized and they did an amazing job! The staff are…read morevery professional, knowledgeable and friendly. I would highly recommend Trinity Jewellers for all your jewellery needs.

I love BR and I love that Halifax has acquired a location. The staff here are pretty helpful, and I…read morenever feel that you are overwhelmed in here. The layout is simple and the displays are so gorgeous - you'll want to have whatever is currently on the mannequin. Lately, I've been a big fan of the sales emails that drive me into the store, but it doesn't take much to twist my arm; I always have great luck with their dresses. Not to be missed are the shoes and accessories; there are a few nice picks. Dressing rooms are spacious and there is a great 3-way mirror in the middle of the dressing rooms so you can really check out your outfit. Lighting is softer, which is appealing, as there is nothing worse than horrible dressing room lighting.

Great mens selection unlike some stores where the ladies section is huge and the mens section is…read morelike a pimple in the you know. I really like the cashmere sweaters. Not alot of cashmere in the fabric but very nice and soft. They have sales racks in the back of the store if you are looking for a sale. They are along the back walls kind of hidden.