I was here before the pandemic and before they renovated. It's a nice hotel, very well situated…read more Light rail literally stops in front of the hotel, so you can take the Brisbane Airtrain, transfer to light rail, and get right to the hotel for about $50 all in. Or, take the Airtrain to the Narang station (closest to hotel) and then catch an Uber. That's about $10 more in total, but also a bit faster. The hotel has a nice restaurant area. Very open, well-lit, and right next to the pool. Breakfast buffet is well stocked with a huge variety of pretty much whatever you want, including fried rice. I'm oryzivorous, so I appreciate fried rice any time. You can also order custom omelets if the steam-tray scrambled eggs don't suit your taste. I went here for a conference (both last time and this), and found the facilities very nice. Unlike many venues, you don't have to walk a mile from your room to the conference center. The beach is about four blocks from the front door, around the corner. So, with light rail on one side and the beach on the other, it's a great location. There's also an airport in Gold Coast, just down the street. But there aren't a lot of flights, so if you miss a connection, there may be added hassle. Just a note for the wary traveler. One final note for no apparent reason: The room keys are wooden with the chip inside. Kinda pointless and cool.

We came since my cousin wanted to do the tour. I didn't really know what to expect but when we got…read morethere - it didn't take long at all. My cousin got us tickets that included lunch - & the 360 views of the Gold Coast are just breathtaking. You can read a bit of history abt the coast and walk around and look through telescopes to see up close the oceanic views. It's amazing - definitely would come back to see it again. The food was pretty - good in taste but pretty standard and nothing to write home about.

Fries are good, salt and pepper squid is Divine. Drinks are unique and tasty. The view is great!!!read more

Our club has used Doyles as our preferred carrier on our excursions on several occasions…read more The aisle and steps at the front of the coach are wider than any other I have used before. There are 4 steps into the coach instead of 3 and the coach kneels closer to the ground to make it easier to hop on and off. Panoramic windows and comfortable seats make for a comfortable journey. In my dealings with the company I have the most respectful and quick response from them. The cost to hire the coach is most reasonable, and NO there is no loss of service or quality to get this reasonable price. We have travelled SE Qld and N NSW and never once could I fault the safety or courtesy shown to us. The assistance was ALWAYS there in helping us enjoy our trip. LEIGH will always be our driver whenever he is available as he just fits in with your group.

had the most amazing time here. the tour guide Tony was wonderful, knowledgeable, and educated us…read moreon the works. Being in the cave was the neatest thing. highly recommend stopping here!

Very neat little location. Save the glow worms! We stopped in here for an afternoon lunch after…read moretaking a ride up the mountain with Bums on Seats tours. Lunch was excellent, the views were amazing, and then we got to go into a dark cave to see worms light up their butts on rocks. Very knowledgeable and friendly staff. Would visit here again just for the food, but then of course go look at some worm butts light up.

U catch 555 574 572 568 562 553 565 564 563 573 P569 571 575 handle place to use 7 days a weekread more

Thanks to the incredible service, care and support of Roy, Barbara and Julian at Express Transfers…read moreour daughters were able to make it home safely to the USA from their COVID-19 exodus from Thailand through Singapore, Australia and Honolulu. It was a challenging and stressful journey overall, but my wife and I simply cannot thank these guys enough for the wonderful care you provided for our daughters during their transfer from the Gold Coast Airport to the airport in Brisbane for their last flight home. Julian was wonderful in shepherding them and making sure that they safely checked-in at Brisbane Airport. The voice mail message that we received from Barbara informing us that our daughters had made it safely and "in good spirits" to Brisbane, was remarkably kind and brought tears to our eyes. Although it is easy to get distracted in light of world events, we did not want to forget to let everyone know of the tremendous service we received and encourage all to support this wonderful business. We will never forget your kindness. When things settle down in this world (and they will), we plan on taking our annual family vacation to the Gold Coast of Australia. When we get in to your area, we plan on using Express Transfers for everything and thanking you all in-person. Thanks again, hang in there and stay well.

The bus stop is handle to catch the bus to hyperdome and near the IGA other shops and snap gym…read moreLogan hospital doctors Loganes station Woolworths shopping centre MacDonald tafe

On 10 November 2024, my husband and I stayed at Mercure Hotel, Carrara for a five night stay. The…read moreFront Desk Manager told us that the height restriction for underground car parking was 2.2m when in effect, it was 2m. This required my husband to reverse back up the driveway onto the busy road. We were directed to park our camper van on the street which required walking on the nature strip immediately outside the Hotel. . Monday 11 November 2024, I walked two steps on the nature strip and fell into a deep hole. Notified Front Desk Manager who immediately went to the CCTV cameras for verification and returned with an Incident Report form. She offered us zero assistance as my left foot was swelling fast and then I was informed that she was the First Aid Officer. A complaint was made and the following day the General Manager sat with my husband and I for breakfast. He was very open and honest with us and stated that he had reported the hole to Gold City Council but they needed to replace the concrete kerb guttering so the issue was ignored. I went to a Gold Coast doctor on the day of the incident who informed me that my left foot was badly bruised. Two and a half weeks later, a MRI was undertaken and I had fractured bones, torn tendons and mild plantar fasciitus. The MRI results were sent to the Mercure Hotel Manager who told me that he thought I was fine because I was walking on the foot! He could have put a barrier around the hole to prevent this incident but he failed me completely. Foot is not healing so may require surgery. Two x-rays, a MRI and an ultrasound.

My partner and I only stayed at the hotel for a night, so I can only really comment on the customer…read moreservice and the room provided, not on facilities such as the swimming pool or restaurant. The staff were friendly enough, the bedroom was modern and the water pressure was good. Free underground parking was also good, as many hotels on the Gold Coast charge for this. The TV however lacked Foxtel channels, and I was disappointed to see that room service ended at 10PM (according to the menu), when I was hungry a bit later on. Since filling out the hotels feedback survey, I have been told that the room should have had Foxtel, and that there was a limited 24/7 menu. They said that they would investigate, though offered no compensation. These complaints may be a bit trivial and wouldn't put me off recommending the hotel for a place to stay, though at the same time I will probably go somewhere a bit nicer next time, and would not recommend the hotel for a romantic weekend away.