Outstanding experience at All About Bikes. David worked on my 3T, which is not a common bike, and…read morehe completely resolved drivetrain and shifting issues I have been dealing with for years. Other shops never quite got it right. David did. He clearly knows his craft at a very high level--this was careful diagnosis, real problem-solving, and excellent execution, not guesswork or trial-and-error. The bike now shifts smoothly and reliably, and the difference is night and day. Major credit to David for taking the time to understand the bike and actually fix the underlying problems. This shop has earned my trust and my future business.

Amazing service an experience! Five star service I recommend you bring any bike here. David and his…read morecrew are very great fast, professional and knowledgeable.

I called Bikes Plus to ask if they could true a front wheel for me. I was told, "Sure. If you bring…read moreit in, I can do it while you wait." I brought the wheel in about 20 minutes. The employee, (sorry I did not get his name), took my wheel, mounted it on the truing machine, and had the wheel done in 10 minutes. The cost was very reasonable. The customer service was great. I will be back when I need help on the bike. Thank you, Bikes Plus.

Truly one of the nicest businesses I've been to. They were very understanding and extremely…read morehelpful. I highly recommend.

The owners, Mel and Renee, are knowledgeable, so helpful and kind. My husband and I brought in our…read morebikes because we were having trouble inflating the tires and I thought they may need to have the innertubes replaced. Not only did Mel inflate the tires for free but he walked us through exactly how to inflate them so that we could do it ourselves in the future (although I would still probably go back to them lol) while doing that, he also noticed that my husband's back brake line was stuck and was able to repair it in under an hour and the price was definitely worth it. It was cool to find out that Mel is also a retired Marine like my own father. While we waited, we walked around the shop and noticed they had a really cool selection of bikes and accessories. We will definitely be returning for all of our bike needs. Thank you Renee & Mel!

Excellent service and nice variety of bikes. I had my bike serviced. They were quick, did a good…read morejob and were very helpful. Definitely going back!

We are regulars here and I've been a member since 1998. Yeah. I'm that old. REI has a great…read moreselection. Some things are stupid expensive. Some things are very reasonably priced. If you get help from an employee, they are often knowledgeable and helpful. In my experience, when you first walk in, you're practically accosted by employees offering their assistance. Before you've even had a chance to look at anything. But once you get your ass properly inside the store and you're doing some shopping and comparing, you'd have better luck playing pickup sticks with your butt cheeks than getting the attention of an employee to answer your questions.

This place is great…read more I love everything about it. I love the outdoors, you see, and I yearn to be outside most of the time. I love the whole membership program and how you get rewarded for shopping. I love the kickback at the end of the year and the special sales they offer to members. I love the false sense of savings during those sales, it makes me all warm inside. I love the selection of goods that are available here. I love the fact that all you have to do is turn around with your head up and find someone eager and knowledgeable about the items that they sell. There are some gear nerds in here fo sho. I love the stuff they sell! Pocket knives, camping food equipment, hiking, backpacking, climbing, hiking, running, walking, really whatever you do outside, this place has you covered. The thing about this place isn't the value of buying "cheap shit" like what is for sale at other places. There is no value in buying shit. The value from here is in the fact that you are buying good products from a reputable dealer. Stay off Amazon my peeps! Also, don't eat yellow snow... '24 - 65/101

I've had my eye on a particular cruiser since the pandemic started, but it's always been sold out…read more Walmart finally got them in stock, so I ordered it online. I can barely assemble a bookcases without leftover screws, so there was no way I was going to put together a bike. The fine folks at Victory assembled it -- I named her Holiday -- in a quick turn around time and loaded it into my truck. I'll be back for tune ups!

Always super helpful, knowledgeable about bikes, with speedy service. Love this place.read more

Business is closed, not there anymore still shows up on search engines but when I visited was…read morenothing but a empty store front. Ended up going to Outdoors Inc. on Poplar instead.

Over the last 4 years I have had many positive experiences at this bike shop. Bobby in particular…read moreis a heck of a guy and a darn good mechanic. But boy oh boy did I step into a twilight zone situation this time around. Going back 3 years I bought a frameset that was delivered to this shop without all the required hardware. No Big deal. Things happen and I get it. They apparently resolved the issue right away by sourcing some screws locally and I was on my way. What no one new at the time is that these screws were made of the wrong material (carbon steel rather than a less corrosive material such as stainless). Well they rusted and seized in place and I could not remove them. So I took it back to the shop this week to get some help and Morgan refused any liability for what happened. He wanted to charge me $80 per hour to correct a issue that THEY created. (he was prepared to give me a $120 bill to remove 4 screws)..Obviously this is way off base. I went back and forth with Morgan to try to help him understand that his position was just outrageous. Obviously he sensed my exasperation and certainly I raised my voice over the phone. I was down right angry. So I engaged with the people at Trek corporate and they immediately understood and agreed that this work should be performed at no cost to me. Very simple. So Morgan's team did the work and I went to pick up my bike. Morgan walked my bike outside with me. I was thinking well Morgan has seen the light and and he is about to apologize...which I would gladly have accepted. That was not his plan. He went on with an attempt to shame me and tell me that they would never work on my bike again and that I was not welcome on the premises. What?... the sentiment aside I would not chose to go back there anyway. Quite unfortunate. That is a brittle spirit and not consistent with what I am used to in the biking community. The audacity is absolutely mind boggling.