Love the place and the show. Wish they did more seasons but love this place and love Bernice and Robbie and Eddie and Babygirl

Scum of the earth. First they steal your car, then you have spend money on an uber to get to the place, then they charge you half a thousand dollars to get back the car that they stole. Then they scratch your car and tell you you have to take it up with the city of Miami, because it's not THEIR fault - they just stole your car, and then scratched it in the process, and then charge you $547 to get your car back. Seriously like I'm just leaving this here on the off chance one of those people read it, how do you people live with yourselves when you know you're stealing from people and basically committing theft. Unfortunately, I will be going through the legal loopholes to sue the City of Miami - and in the process I hope to God I can take this company to court for damaging my property and for emotional distress. read more

Damaged car and threatened me when i confronted them about the damage. There were also several items missing from the car. They said if i wanted it back today i better pay now and pay in cash. read more

The worst, they tow from a paid lot and make an excuse that your "plate" didn't come up in the system. They also steal from your vehicles. I witnessed one person with a break in stick and when they realized I was watching I heard them say...hey customers here stop stop. Also called to complain afterward and they put my number on robo dial, just to add immaturity to the long list of scummy traits this place represents. Totally get if you don't pay you get towed. Just pissed that you do pay and they still tow, with some criminal excuse. Very shameful, special place in hell for people who run places like this. You give reputable tow places a bad name... read more

This has been one of the most painstaking experiences of my life and I am not exaggerating. Last night, I was in Miami Beach for an event. Soon after that event and its after party ended, I returned to my car that I had happened to park in a parking garage. Specifically, the one on Alton Road and 10th street right across from Whole Foods. I had previously paid for the aforementioned parking garage via Parkmobile. For those unaware, Parkmobile is an application that you can pay for parking online. It has a bunch of useful features like letting you reload money for your spot and reminding you when to do so. I had originally done my parking spot time for 6:30-9:30 PM. Around ten minutes prior to 9:30 PM, I was reminded to extend it, and given that I wasn't going to leave just yet, I extended it to 10:30 PM. Turns out I hit my head at the party and decided to come back before 10:30 PM, expecting to grab my car and head home. Well, guess what? My car was MIA! We figured it was towed, tried to get a hold of the towing company, and nothing. I had to call 911! From there, it became a major runaround. The runaround consisted of calling the owner of the parking lot to discuss why my car had been towed when I had clearly paid and had proof. They tell me to talk to the towing company. The towing company refuses to return my car, claiming they have proof otherwise that I extended my time late. I ask to speak to a manager and nothing. Pay $241 to release the car and discuss with the manager tomorrow or wait it out until the next day. Fortunately for me, I had two levelheaded men with me. Ended up calling the police once again and discussed this. Told them it was going to become a legal matter real quickly as the towing company refused to budge when we mentioned we were going to bring police in. Turns out that the police actually did their job, came, and forced the guy to give me back my car for free. Apparently, it was indeed a system error, but they towed me at 9:31 PM exactly. What does that mean? Technology sucks and these people are predators, looking for their next kill. In this case, technology worked against me and they took my car injustly. If you had told me I hadn't paid, didn't have proof, etc., I would understand, but this was downright unacceptable. The pain, suffering, and inconvenience of this drove me ragged. What's even more unbelievable is that the guy who answered the phone, Chris, ended up being the one the cops spoke to and he did indeed have the authority to give me my car back. Why? Because he happened to be the owner's son! Needless to say, this was a mix of pure laziness, need to make a buck, and just in general torture people. Well, maybe not that last one, but the fact remains that they want your money and are stalking cars and looking for excuses to tow you. More so, if they happen to be wrong, as was the case here, given that the cops agreed with me, they do not apologize. The way that they treat you is as if you are beneath them. And I would also say that being a woman doesn't help either. One in my party of three happened to be a male and he got more respect than I did. I am beyond livid despite getting my car back. This is customer service at its worst and I would give 0 stars if I could. Next time around, I will avoid Paymobile and parking garages altogether. I don't want to deal with this mess ever again. These people are crooks and are out to get you. They don't even care if you mention bringing a cop or a lawyer. They are so used to it that even the cops gave me a look of "not another one of these cases." Oh, and here's a little unknown fact: These people were on a reality TV show where they thrived on doing this to people. Just ugh - no words. Absolutely no words. I know even with all this, I am one of the lucky ones in not having to pay this towing fee, but eh, this shouldn't have happened to begin with. What a way to end the night! read more

Great company Would really recommend if u ever in trouble and u need a tow I would only use them read more

Machines that don't take your card, 255 out the bank and some new scuffs. Absolutely shameless. Lmfao. read more

Tremont Towing - Thanks for fuckin up my paint - Towing Near Me - Miami Beach, Florida

0 out of 5 stars!!!!! Canadians and Tourists alike be aware this company simply does not know what professionalism, customer service even mean.. they are not practicing honest business because they have no clue what it even is. [[HIGHLIGHT]]They will talk to you like you have no brain in your head and start arguments with you.[[ENDHIGHLIGHT]] They take pride in preying on tourists who frequently misinterpret the very poorly regulated parking bylaws of Miami city and Miami beach... [[HIGHLIGHT]]Pro tip when you Go into the office, Be sure you already know ahead of time the difference between Miami city and Miami beach. Because if you do not Melissa (female approx 26-40 years brown hair) at the front desk will whip back at you and remind you of the difference between them[[ENDHIGHLIGHT]]. It appears to me She has been adding positive reviews to offset these negative ones on this feed BE AWARE. [[HIGHLIGHT]]There is another asshole who works along side her, he is a male (posssibly latin decent 26-40 yrs old, tattoos and black hair 5'oclock shadow) and he will try to bait you into an argument when he speaks to you.[[ENDHIGHLIGHT]] NEVER EVER TRUST TREMONT. Miami City and Miami Beach parking authority if you are reading this I suggest you disqualify Tremont towing from reapplying to bid on the contract when this current one expires. [[HIGHLIGHT]]They are preying on tourists to the extreme and then treating us like criminals or animals when we are forced to deal with them.[[ENDHIGHLIGHT]] I cannot confidently return to Miami city or Miami beach ever again if this is how these Municipalities in Florida state allow there service providers to conduct business and treat people who are there to stimulate it's economic development. BEWARE BEWARE and for god sake no matter the costs never ever trust street parking in Miami... WORD TO THE WISE ALWAYS PAY FOR PARKING ON PRIVATE PROPERTY OR YOU MAY BE THE NEXT PERSON ON HERE WRITING YOUR REVIEW... and Good luck from all us Canadians who would never act this way to people who are stimulating a local economy. Stay away from Miami its not that great TBH. read more

Zero stars! False advertising tow scam. Claims $5 parking and then they tow you. Pure evil! Not free enterprise. Articles in Miami new times report and this is going on for years! How can the city of Miami Beach allow this to happen to its residents and visitors? Moreover, they only take cash and then if you have to come back they jack up the price. Owner arrives defiantly wearing body cam as a measure of protection for his scam to deal with customers who feel the injustice. They say to take them to court and that The Tremont and the company who owns lot are one in the same so it doesn't matter who we sue. I'll definitely File suit as a matter or principle- the sign needs to change! This is so purely wrong! A true injustice off the backs of law abiding citizens. #corrupt #injustice #tremonttowing #miamibeach read more

Tremont Towing - False advertising tow scam! - Towing Near Me - Miami Beach, Florida

If I could give it zero stars I would. They towed my vehicle when I had paid the meter and my ticket for it was in the vehicle. Then when I called them I spoke to rodrigo or however you say his name and he was extremely disrespectful. I asked him for his name and his title so that when I came to get my vehicle I knew who to speak with and he wanted to be smart and say "do you want my date of birth too." VERY UNPROFESSIONAL. Now they're making me pay a $350 fee and only accepting cash, and spoke very rudely. read more

Tremont Towing - Towing Near Me - Miami Beach, Florida

Paid my parking meter through pay by phone for the night. Come back to my car towed by this company, I explained to them I paid my meter. The girl at the front asked for proof of payment once I showed her the reciept she said "what is that" "what do you want me to do with that" She wouldn't give me my car after I showed her proof of payment and reciept with time, location , license plate number. Now that she saw she was in the wrong she told me its going to be $250 to get my car back and she dismissed my recipet. I had no choice but to pay and upon paying I told her she knew what she was doing was wrong she then said she didn't care. You pay for parkI got you STILL get towed by this company. read more

Had to be the worst experience I've had in south beach, left my Car, I guess in a private area but I've parked there before no issue, well it was 4am when I come back to see my car was gone, got to this horrible place, a Honda Civic they charged me $241 only in cash as the biggest scammers then when I checked the paper they charged me with all these fees, $95 to be exact, they got people watching over your car that's a fact this ilegal practice has to stop, it can't be that even for Miami residents it's not safe to south beach anymore. Worst service ever from the guy who's at the gate to the one who collects your $240+ and cashes the administrative fee. read more

Tremont Towing - Towing Near Me - Miami Beach, Florida

Predatory towing. First, if you are using the parking apps like Pay by Phone or Park Mobile, do not get out of your car until it is paid. You have vultures like this company that makes money off of people making honest mistakes. They towed my car as I was trying to do a good deed. I made the mistake of walking to the business before paying for parking (it was delayed because it was pouring rain and the touch pad didn't work until I got in the store and was able to dry off). It cost me $241, put me in harm's way and then they acted like I was an unscrupulous person that would use the guise of charity work to get out of my ticket. In reality, I was purchasing supplies for victims of a recent tragedy, a violent man was arrested right next to me as I was trying to figure out where my car was in the pouring rain and I do always pay for my parking. I have proof to back up everything that I'm claiming. Scummy! Miami should not allow this, but filing a complaint doesn't help. I wonder if anyone has actually taken them to small claims court. read more

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We had parked in the lot next to Texas De Brazil and Monty's which was our destination. Being a beautiful day, and not ever having walked around the area before, my husband told me we should take a tour before our meal. So we hang around the park for a bit, walk back to Monty's and spend a few hours there. Happily having had an amazing day we go look for our car. Its gone. What? Oh yes, it was towed. We find a security officer driving around and at this point I am pretty mad, why on earth would we have been towed? Well it seems that this towing company pays a derelict on a bike to spy on the people exiting the lot and report to them if the people do not enter the retail center next to it. Nice huh? This is what he told us and I distinctly remember said dude because he was hovering around us while we walked around. So you are screwed if you want to take a walk before eating at any of these restaurants because these guys will nip your car. Of course we had to pay for a cab to then show these guys the receipt of the restaurant which we went to and for which we had every right to park in that lot. They had to give us our car back without charging us, they had to. None too happy about it they were. But then again, its a towing company. What can you expect. I have never known any to be anything but crooked. read more

What a business these guys are running on the beach, after our car was towed for being LEGALLY parked in the parking lot at the marina while we went to Monty's for a couple of beers. We were actually told by the Marina Supervisor that they actually pay the homeless guys in the area to report illegal parking. Can we say Conflict of Interest !!!! Of course the derelict is going to report my car in exchange for some $$$. Additionally, it has been well documented by the NBC cameras that these tow truck drivers go through people's belongings when they tow their cars and ... read more

Tow companies get a bad rap but when you need one you appreciate their service. My car died this morning on the way to the garage. I called Tremont and was given a fair price over the phone. The tow truck showed up in the timeframe I was given. The driver was polite and careful hooking up my car and driving it to the garage. I'm thankful to have this service within walking distance. read more

I locked my 2014 Kia Soul car keys in my car and I had the pleasure of the help from Robert to get my car unlocked. He had it done in less then 2 minutes. He was super cool and I'm wicked thankful! Made my day! Thanks guys read more

Malpractice and shameful business. I was in my car and their driver tried towing me. When I came out he dropped my car so quickly and drove off like a maniac. Left track marks on the pavement. Called the company and they couldn't care less. read more

I am a Fleet Manager located in CT. One of my fleet vehicles was towed by Tremont Towing and it was the driver's fault. I called to see what was needed in order to release the vehicle, especially since we are not in the same state. The woman answering the phone said we needed a notarized letter stating that the tech has permission to obtain the vehicle on our behalf, a copy of valid registration and insurance and a copy of the owner of the companies ID. I repeated these items back to her and she said that was all she needed. She also stated that the total due was only valid until 3:56pm and it was currently 1:08pm. I prepared the letter, got it notarized and then emailed all the paperwork to the supervisor in Florida. They go to pick up the vehicle and the woman states she will not accept a copy of a notarized letter and now she needs the Articles of Organization in order to release the vehicle. She did not tell me that when I had first called. Coincidentally, it was close to the time where the additional charge would be added for another day. Everyone was already out of the office so we couldn't get the to suddenly needed additional required information to release the vehicle and I have already explained that we are in CT so there is no way to get a letter notarized and not have it be a copy if we are not in the same state. So now they have gotten us for another day of storage. They are shady business owners and by reading the other reviews I can see this isn't an isolated incident. read more

0 stars! A**holes! "I HOPE YOU POP YOUR TIRE" -an actual quote from an employee who was trying to tow someone who had arrived at their car before they could tow them. They towed our car (even though we got scammed to pay $50 to park), then made us pay $280 cash to get it back. Wtf. read more

Anyone else get towed by bernice last week? Her big ass almost sat on me for fuckin around and not paying the 115 for the drop.

I thought i followed the rules to park. They did not notify the local police department that they took my car nor did they even know the name of owner of the parking garage who is supposed to signature every tow. I paid 257 to get my car back. read more

Amazing place love the crew you my girl Bernice if you get a chance watch there show south beach tow

I watch the show I had a experience with Bernice and she was so nice and I just paid her the drop fee and apologized for parking in the fire lane from watching the show I thought she was going to beat my butt or something but no she was very patient and nice she will always be my favorite at treemont read more

Literally if I could curse on this I would. I get that everyone's mad when their car gets towed. I didn't get the girl at the front desk needs to get a hand to the face with extreme force. read more

I love the show...Bernice is my hero..if u park legally and read the signs ..u just maybe wont get towed ...u think...all u stupid dummies ...u go south beach tow ...do ur job...and tell Perez ..lighten up to it aint all about u ...u r all a team...a southbeach family...and dad lay off ur son...he's a good guy ...live u all read more

Tremont Towing - We love tremont - Towing Near Me - Miami Beach, Florida

Bernice was surprisingly nice in person. It was a very good experience I asked can you wait a minute she said absolutely

I used to hate that company until I got a flat tire and called Triple A today Feb 24th 2020 They sent OMAR from Tremont Towing and he was so professional and helpful. Sometimes this tow guys get a bad wrap because of the business that they are in but at the end of the day they are just doing their job and they are also here to help. I love my Guapa, my yellow GT Mustang and he was so caring and very nice when he took us with the car to fix it at Metro Ford. Thanks Omar!!! We are very grateful for your service read more

No dispute as to my husband's wrongfulness of exceeding the meter time. But $241 to tow his rental car two miles at 5am when he retrieved it at 7am? Absolutely wrong! Check your local laws and contact the Office of Consumer Protection and file a complaint if you feel you've been overcharged: http://www.miamidade.gov/business/consumer-complaints.asp Miami Dade County Florida Maximum Non-Consent Towing Rates: -Class A (up to 10,000 lbs) $101.00 MAX or $50.50 released on scene -Administrative fee $30 MAX -Daily indoor storage $25.00 AFTER first 6 hours -+ their mileage rate and hook-up fee. Florida Statute Section 715.07(2) requires the owner of the property to authorize the tow, so make sure you confirm with the property owners that they authorized the towing. You could be the victim of a 'trolling tow.' Note: This review is my opinion based on my experience only and may not reflect on the business as a whole. What experience I had may not be the same for someone else. read more

Went to lunch in Miami. Came back to no car. Scam. Was parked in a legal spot for 1/2 hour

This place is full of bottom feeders. They pay a homeless guy a few bucks to troll cars that are one minute past the parking meter then give him a cut of the $250 fee (that's probably the only good they do for society). We were 10 minutes late to get the car in a parking lot and poof, no ticket, it was just gone. I was with my kid who was scared and crying and had his toys and candy in the car. These people make cockroaches look good. Less than zero stars for thieves who ruin the city. read more

Tremont Towing is a complete scam!!!! They watch you or have spotters and illegally take your car. Make sure the address they put on your receipt is correct. They will illegally lift your car from lots they do not have business with. Also whoever is towing you must be present so make sure you call police and have the owners present. They force you to pay cash and probably so they can tip their spotters. Disgusting. What kind of person do you have to be to be in this business. What goes around comes around. There's a special place in hell for these people. Sue them !!!! read more

Horrible. These people towed the vehicle my grand father left there for 10 min because he had medical emergency and was rushed to hospital.. They told me and I quote "that's what your grand father gets" wow how can people be that evil and have no morals!! I hope someone burns this place to the ground!! read more

This company is complete trash.They towed my car, had to get an Uber and then pay $223 for my car being in that lot less then 2 hours in CASH??? Not to mention their employees are trash. When I walked in, the girl in the front desk was literally on her phone and didn't even acknowledge us until I said hello. The girl didn't try to help me with my issue at all. She basically gave me a "too bad so sad" type of response clearly showing she didn't give a damn and didn't even want to deal with her own job. If she can't do her job right then her disrespectful rude ass shouldn't fucking work there. The least this company can do after towing cars and pissing everyone off, is to ATLEAST HAVE GOOD EMPLOYEES! read more

They will literally set you up to get towed! when calling and asking for information on where I could park they told me where then shortly after came and towed me. They never reported the tow to the police either. read more

Worst company ever. My car was towed from 11th St and Collins. When I went to pick up my car at Tremont, many items were missing from center console and glove box- including my wireless earphones, portable battery charger, and designer sunglasses. When I confronted them about it they said it must have been the city employee that wrote the ticket. Also they have no option at Tremont to report missing items. This place is terrible. read more

What a pathetic company. Worst customer service, worst drivers. Really a joke wonder how they got the contracts on the beach- payoffs?

Left my car for 5mins and it gets towed away with a payment of $217 that's ridiculous. Fu** you guys stealing money from other people. Notice they also give discount to people yet they didn't wanted to give me one after telling them I'm in the military service and showing them my ID as proof. So much for a person who serves and protects your country f**k you guys. read more

Dirt bags! Towed my daughter's car, even though it was legally parked. Charged her $300+ to get it back. Damaged the undercarriage of the vehicle. When we called to tell them about the damage we were told too bad - take us to small claims court! Miami Beach needs to do better by its residents!!! read more

Absolutely the most predatory tow company in America. They work in Miami Beach almost with police powers. If there is even a "tow sign" on a business or private property they see this as a blank check to tow They also pay commissions to people to watch and report so they can tow you in minutes. They always charge more than rates posted and always have some excuse why their fees are inflated. It is a wonder how this business has lasted and maintained a monopoly on towing privileges read more