I went in today, Tuesday morning around 10:45a (they open @10) & had to wait about 1/2 an hr - no…read morebig deal. The woman who did my nails was Asian with bleached blonde hair (I didn't get her name.) I had a photo of a design I wanted which was done freehand but the tech was honest and couldn't draw what I wanted but we subbed for stickers instead. She was quick but did a pretty clean job and was very sweet. My pedicure was done by a different older woman who did OK, nothing to rave about. Halfway through, another younger girl came and sat and took over without anyone saying anything lol, uhh. She was also OK with the gel polish but it's not clean, clean ya know. I can see myself being a regular here tho. Fill in + nail fix + design & gel - $45 Pedi + gel - $35

The older guy with the long hair very rude and disrespectful. My sister went there yesterday asking…read morefor someone specific to do her nail so because she did that he say they are close. So my sister said ok and say she will come back tomorrow which she did as she walk in he never gretted her and ask what she needed done because he was mad she didn't do her nail lastnight . Now today he is saying the person i wanted is booked all day, so I told my sister to ask for the young girl to do it cause i know she does it good too the old guy tell my sister go ask the girl if she can can do her nails my sister just sit done cause they does send you to the person. I did mines yesterday i didn't had to ask no one to do my nails they tell me. He is the one greeting and telling you where to go. The time was passing my sister notice he sitting everyone else who come in so she went and ask him how long would it be he said no one wants to do your nail so she say sir what did I do you could of tell me instead of leaving me there sitting. I'm so sorry i sent her there i WOULDNT BE GOING BACK THERE ! HORRIBLE they need to send him to customer service class otherwise you all business will go down the drain.

(1 Star) I chose…read morethis salon after reading positive reviews online and was looking forward to becoming a new customer. Unfortunately, my experience was very disappointing. I arrived early and patiently waited in my car while the technician arrived around 10:00 a.m. Knowing the salon did not open until 10:30 a.m., I continued to wait. At 10:31 a.m., the door was still locked, so I remained patient while the employee finished preparing the salon. When the door was finally unlocked, there was no greeting, welcome, or acknowledgment as a potential customer. As soon as I walked inside, I was abruptly told, "I'm only taking appointments today." While I understand businesses may operate by appointment only, the lack of professionalism and basic customer service was disappointing. A simple greeting, apology for the inconvenience, or explanation of the appointment policy would have made a significant difference. Instead, I felt dismissed and unwelcome. First impressions matter, and unfortunately, this experience reflected poor customer service and a lack of professionalism. Based solely on my experience with the technician present that morning, I would not recommend this salon to others. Customer service is just as important as the services being offered, and in this case, it was completely lacking. Rating: 1 out of 5 stars. I hope management takes customer interactions more seriously in the future, as every potential customer deserves to be treated with courtesy and respect.

I've found a hidden gem! I felt my business patronage mattered while I sat in the chair. So much…read morecare and attention went into my experience. The owner, Sherry and tech, Jasmine were fantastic people with juicy conversations. I had an amazing experience and will be back to support the business. You definitely deserve and need to experience this self care.

So I've had nails on for a good little minute and now it's time for a little break. I didn't go to…read moremy home salon but I needed somewhere to get my nails soaked off and a quick manicure to hold me over until my vacation next month.. so I'll break down my visit. Environment: ... not going to lie it looks like a straight hole in the wall, old school nail salon. BUT the tools are kept clean and while servicing customers they do clean up pretty quickly. Service: TOP TIER service. The employees are a little older and SO friendly. You're greeted at the door and my tech she really was so nice and gentle with my hands. She had no problems doing little adjustments for me. Everybody in there have such great and professional attitudes. Needless to say if I ever need a soak off, manicure, or pedicure and for some reason I can't make it to my home salon, THIS is the place to go

I received service from this nail salon, I went to this salon because it was close to my house and…read moreboy I picked the wrong nail salon. I paid for gel polish and it chipped and peeled so I went back and when I spoke to them about it they started talking about towards each other's in there own language but I knew so I said this is gel polish and it's not supposed to chip let along peel and she tried to tell me it's been 2 weeks and I knew that it had not. Honestly I can go on and on but I'm not, to many other nail salon in the area you can spend your hard earned money at try them cause for 20.00 for gel polish that chip and peel is too much. by the way another lady came in when I was leaving with the same issue and she tried to say mines been 2 weeks but that's even worse if she just got her nails done.

I would vote no starts if I could. I always go here when I'm trying to be cheap but it's never…read moreworth it smh. Got my nails done a week ago and it looks like it's been 3 weeks already. The lady rushed the experience & didn't do half the things a vip nail salon would. Go here if you want to pay lower than the next salon but the work isn't good

Went here earlier this week and the person who worked on my feet did not greet me before starting…read more then when doing my nails she cut my toe. I told her during the service that my toe was cut but she did nothing but add more products over it. It has now been two days and my toe is very sore and inflamed. I'm not satisfied with my service provided and the injury done to my toe. everyone else did greet me and seemed nice I just wish something could've been done or addressed over me being cut.

I've been to Vicki's twice for a pedicure and have received good service both times. They weren't…read morethat busy when I went either time. I was satisfied with their work and was in and out in a timely manner.

THIS PLACE HAS NEW OWNERS AND MANAGEMENT! I would follow my nail techs ANYWHERE! And they came…read morehere, selling #2 nails by Greenbriar, and buying Vicki's Nails. I came on Monday and had the same amazing service as I have always had with them. They have completely revamped the space and made it beautiful! I have been seeing the same family that owns this shop for over 2 years and they do incredible work that LASTS! I never have any broken nails, they never chip, my only issue is with the wait. They are sooo popular for their amazing work, I'm rarely able to get in and out without waiting a while, but their work speaks for itself.

I must say this Business is one of one , I came with expectation I would get a basic experience…read morewhile searching for a person who does male nails and feet . No matter where I go I never feel comfortable , But this has changed my view . Very professional and has to be a instant joy to come and know I'm welcomed . Black owned but she serves all sexes , races and creeds . What out weighed the service for me was the effort to make me feel comfortable to go and then I invited my friends and love ones and they have grown to like this establishment . I found a place to get my feet and hands treated correctly while in a comfortable atmosphere. If you are in to it she also does mimosas and pedicures on certain days . Keeps her appointments and makes you see that quality comes in many forms you just have to be open to seeing it from a different lense and she did just that for me .

Its been over two weeks since I got a gel pedicure and it still looks amazing. She does great work…read morein a timely manner. Making my next appointment asap.

Helen did my nails..glow manicure Ruby did my pedicure…read moreAnd Jenny was awesome. Very great customer service! Will return here for sure!

This nail shop is posted in a black community and providing mediocre services. I guess they think…read moremost of us don't know any better anyway. Be warned, nothing is clean. The scrub brush they use is being used on everybody they service and the have very little disinfection protocols. Let's start with the fact that no two ppl do pedicures the same, as a licensed professional the steps for a pedicure should be the same no matter who does it! They are not pushing cuticles back. They are not properly cutting cuticles. They are not properly cleaning your nails they barely even remove the nail polish. Also, every time they drill your natural nail, they are tearing your natural nails up stop letting them do that. Avoid at all cost.

Customer Service was horrible was told to pay during service and I wasn't treated as a paying…read moreclient I was treated as a thief in the making.. I would not recommend spending your hard earned money at this establishment... I'm really disappointed in the quality of service I received for the amount I paid. Was not worth $100. Definitely did not earn a tip

I got gel-x done at 1pm, and by 4pm two popped off. No heavy lifting or laborious work, just placed…read morehorribly. I called and asked for a partial refund. I was told the owner was not present, and if I didn't want them to fix it that was all. No refund and the employee hung up on me. Would not recommend.