My personal experience working with Tressa was horrible. I was the agent on a deal for a buyer I brought to her, and everything felt fine prior to acceptance, but went downhill immediately after. To start, Tressa became upset with me for allowing the buyer to open on a Friday instead of the next Monday saying we just lost 3 critical days, but then proceeded to change both the loan amount and the down payment assistance amount without notifying me or my client! We both (the buyer and I) only found out about it 2 weeks AFTER opening (so that time gone) because I had requested an estimated closing statement. She made the correction, but continued to, in my opinion, purposely keep me in the dark about the status of our file. So when we didn't receive CTC one week like she said we should have, I asked her about it and to my horror found out: 1) She sat on my client's file for the first 12 days, as in didn't submit the city reservation request at all, blaming it on issues with the buyer. One of these "issues" she told me had been resolved in 5 days, and the other "issue" she never brought up to me at all, all while leading me to believe everything was moving as it should be 2) She held off for 15 days to submit my client's info. to another DPA program, even though she knew about it the first week in escrow. She again tried to blame the buyer saying it was sprung on her last minute, when it was not. 3) The city can actually take up to 4 full weeks! to send their check after CTC, something she never told me about (up until then she had told me 2-3 weeks) even though I had directly asked her about it. When I then adamantly requested to know okay how much time do we really need since clearly we're behind, Tressa - refused to provide an answer - proceeded to blame me once again for allowing us to open on a Friday - used info. she found on my Instagram to INSULT me multiple times - complained about barely making any money on this deal - lied about requesting a document we needed to get us up to speed (when she hadn't) - then called the listing agent without my knowledge asking why the closing date had been changed (when it had not been! Tressa had misread the contracts). I ended up having to set up direct points of contact with everyone involved -- the underwriter, the city, her broker, etc.; watch over her like a hawk daily; and corroborate every piece of info. she gave me to get this deal done. To say that I was beyond disappointed, in my personal experience, would be an understatement. Please note again, this was my own experience working with her behind-the-scenes, not as a buyer. read more

As a first-time homebuyer, I felt like there was A LOT of trust that I was just being asked to put into other people's hands to get through this process successfully. Living in California, this is especially terrifying given how competitive and expensive the market is. And add on top of that the distrust built up from the scam that is student loan debt. With that being said, I thought that I would be the only person I could rely on to look out for my best interests throughout the home-buying process, and holy crap was I wrong. I don't understand how Tressa and her team can have hearts so big to give all of her clients the support, attention, reassurance, and care that I received while working with them. While I was looking for a home, interests rates were increasing faster than they ever had in decades, but still Tressa fought like hell to find me the best rates. There were legitimately points when I was on the phone with her, trying to understand how she benefitted from giving me such unbelievable deals, only to find out the only reason was because, "It seems like you really need this and I want to help you." And as sellers were taking more and more protections away from buyers to squeeze every penny out of them, there was Tressa, in my corner, leaving no stone unturned to make sure I'd be safe if anything went south, putting her neck out there on my behalf. And each step of the process, whether via email, text, phone call, or video appointment, her team's communications were clear and frequent. This especially meat a lot to me as I was trying to close on a house while on a charity bicycle ride from San Francisco to Los Angeles! It felt like she and her team were always by my side, and I feel incredibly grateful to now be in a home that I love, only made possible by the tireless and selfless efforts by Tressa and her team. Just go ahead and work with her. You'd be sorely missing out if you didn't. read more

Tressa Pope and her team made the process of refinancing a a pandemic the best experience. She lowered my payment and I made a savings of $1500 a month which is huge in times like now. I can't thank her enough for her patience in working with me and my hubby . read more

My Wife & I recently refinancd my home and were extremely please with our experience with Tressa and her team! From the initial phone call, Tressa was very professional and easy to speak to. She was clear in her direction and the process that we would encounter over the next 45 days of so. The tools that Tressa utilizes for document collection are very easy to use and intuative. It felt good knowing that she was using a very secure software as opposed to simply emailing important documents via email. Tressa communicates every step of the way. She often would send us a quick video's explaining the next step. I did not find myself chasing questions as they made everything very clear. She was very knowledable about the market and how to deal with my VA loan options. All in all, I would highly recommend Tressa and her team to anyone needing Mortage lending help. Best wishes. read more

Tressa is amazing! I'm a writer, and that means my income is crazy - getting paid for some months out of the year and not others, making a decent paycheck one month and not making anything the next, having lots of different sources of income, etc. Tressa helped me sort through everything to get my loan, and went to bat for me many times. She held my hand through the whole process to make it as painless as possible for this first time home buyer. I didn't even think it was possible for me to afford a house in LA before I sat down with her, and now I'm in the cutest three bedroom. And even though the deal has been done and everything is complete, Tressa made sure I knew I could contact her at any time if I got any confusing mail or documents (and pretty much all documents are confusing to me!). Can't go wrong with Tressa!! read more

Tressa Pope - Me in front of my new house, with the woman who helped make it possible! - Mortgage Brokers Near Me - Burbank, California

Let me first start by saying that I am not being paid for this nor am related to Tressa in any way. I refinanced my home with Tressa twice. Each time my experience was phenomenal. My experience was 100% positive and I highly recommend her to anyone who needs to refinance or finance a home as a trustworthy, hardworking, and communicative. She is also super friendly creating a no pressure atmosphere while providing a complete picture of what to expect through the refinance process. I tried two other mortgage brokers the second time around before committing to Tressa. There was no comparison. When it comes to excellent service Tressa blew them away. read more

Tressa and her team are absolutely wonderful - dependable, reliable, conscientious, good listeners, hard workers and communicative. I liked Tressa immediately upon speaking to her but her hustle and her leadership of her team just continuously impressed us. They really discussed loan options with us and helped us get a feel for the whole landscape of real estate and lending and educate us. As first time homebuyers we were able to go from searching to a seamless closing on a great place from four months from when we began hunting. Can't recommend her enough. Yay Team Tressa! read more

Tressa was an amazing broker. She made the borrowing process extremely easy and was always happy to help and answer my spur of the moment questions. We locked a great rate and I will definitely look to her again for advice if needed in the future. read more

Tressa was helpful from first contact. I spoke with 3 other banks before reaching her. She never pushed her services on me during that phone call and answered every question I had about the home buying process descriptively and with patience. She is responsive throughout the process and will get you in a home. She orchestrated our loan process masterfully. read more

When buying our home, Tressa was an invaluable person to have on our team. There was a lot we didn't know; Tressa went above and beyond to get us educated then got my mortgage down to where I wanted it to be. Tressa is a key person to have in your corner. She is a beautiful human being with the toughness and knowledge needed to make you a happy homeowner. read more

Tressa and her staff have figured out the game of refinancing mortgages. Its all about associations with lenders and underwriters to name a few. My refinance with cash out closed successfully and I am extremely pleased on the performance of Tressa and her team. read more

Tressa and her team offered an exceptionally high level of customer service, support, and guidance throughout the whole process. I highly recommend working with her! read more

Tressa is the absolute best. She helped us purchase our first home 6 years ago..and now, she's helping us refinance for renovations. She knows all the ins and outs and is particularly good for 1st time home buyers. She will take great care of you. read more

We could not have asked for a better Mortgage broker than Tressa. She made the home buying process as easy as it can possibly be and made sure we understood every step of the mortgage experience. We cannot recommend her highly enough! read more

If there is an indication about how much you trust someone let it be that not only did we use Tressa when we closed on our home, we refinanced with her TWICE as rates dropped significantly. She and her team are A1 and while I don't think I can secure a lower rate, I have personally recommended her to every friend looking for a Loan Officer. Tressa and her team are so effective at getting you what you need and making it easy for your to understand what your obligations are through the loan process. I highly recommend her services. read more

Tressa and team were easy to work with and found us a great refi rate! Thanks for helping us through the process.

If I could give no stars I would. By far the worst escrow experience my wife and I have ever had. Tressa was representing our buyers and is now currently delaying escrow by almost 2 weeks because paperwork hasn't been submitted on time at any point. Loan contingency was lifted a week and a half late due to paperwork not being submitted. Every time closing gets close something happens and it gets bumped further out. Today we got papers to sign (that were late) for the buyers loan funding to occur. We were told if they were received by 1pm the loan would find today and we would close tomorrow. What happens today? Docs were submitted well before the 1pm deadline given (mind you we got the papers 2 hours prior) and somehow they STILL couldnt get their head out of their a$$ and get this done. Now recording can't happen until tomorrow which pushes closing out to next week now, 2 weeks late. Absolutely horrible service, no communication skills. Not sure how all the 5 star reviews and nothing else. If this review gets removed I'll add it again. read more

Tressa did a great job with our mortgage and home buying experience. I would highly recommend her to anyone.

I called Tressa to ask her advice on a transaction in which she was not involved; however, she still was very welcoming to my inquiry. She was very helpful, reviewed documents, and warmly gave me peace of mind through her expertise. She is very professional and knowlegable. I highly recommend her! read more

Tressa Pope knows her stuff! She was fast, thorough and endlessly understanding. Closing on a house can be difficult, and we had our share of bumps in the road- Tressa guides us through them all and worked wonderfully with our real estate agent. This is our second home with Tressa! read more

Tressa was AMAZING to work with! Buying a home for the first time can be overwhelming & confusing. But from my first conversation with Tressa, she made me realize that I wasn't on this journey alone. She educated me & made things easy for me to understand and got me a good mortgage with a great rate. Her assistant Tiffany was just as amazing. They have a good team going and are an asset to anyone looking for a good mortgage broker. read more

My wife and I had the pleasure of working with Tressa and her team recently for the purchase of our home. Being first time home buyers, we were quite overwhelmed with the process. Luckily, Tressa and Tiffany were exceptional in guiding us and taking the time to explain every detail of our loan. Tressa is very experienced and has incredible knowledge of the industry, which helped us secure a super low interest rate. Thank you Tressa and team for all of your help, would absolutely recommend to family or friends! read more

From initial consultation to closing, Tressa was always on hand to guide me through the process.  She explained everything in detail and allowed me to make the best mortgage decision to maximize my savings.  She is super knowledgeable of the industry as a whole and is able to answer any questions you have.  No one matches her professionalism and efficiency in getting your loan completed.   Not only does she help during the mortgage process, but follows up when all things are completed.  Look no further than Tressa if you need to make your home ownership/refinance dreams come true! read more

I worked with Tressa last year on a mortgage, and this year on a refinance, and both experiences have been excellent. The process is long and often tedious, but Tressa and her team always put in the work to make sure it's as easy as possible on my end. My case is always complicated because I'm an entertainment professional with a lot of freelance work (not something the mortgage process if friendly with), but Tressa always problem solves and gets ahead of possible issues to make sure we have everything in order to get approved. I've recommended her personally to a few friends, and I'll continue to! read more

Tressa was not only an absolute professional, she added the personal touch to all our interactions. I don't know what I would have done or where I would be without her expert guidance and thoroughness. Someone I know recommended Tressa to me, and now I will do the same. I can not recommend her highly enough. She made what could have been a nightmare into a pleasant and simple process. read more

My fiance and I have worked with Tressa twice now and each experience has been better than the last! She is caring, communicative and thorough. These are qualities that make the home buying process so easy and cut your anxiety by half. Whenever possible I recommend her since her warmth and professionalism set her apart! 9 STARS if I could! read more

Now is a crazy busy time to contact a mortgage loan officer with everyone refinancing, but Tressa and team pushed through and got the job done. Great personal service and rates--such a winning combination!! Would use Tressa and Tiffany again for sure! read more

I have used Tressa to finance and refinance my home. I appreciate her experience and how she really listens to my needs. She has given me great advice over the years, and guided many friends to their first home purchases. She always offers me good options and explains things clearly. Not an easy task with so much going on in the housing market in Los Angeles, especially now. read more

Tressa was so helpful in helping us refinance our house! Highly recommend.