Doug and his team really went above and beyond the call of duty for us. Not only did they help us craft a mortgage that really worked for our family, but also offered the guidance and insight along the way to alleviate what can be a pretty stressful process. I would highly recommend Doug and Hillhurst Mortgage to anyone looking for a creative team that truly cares about getting you into a great deal that works for your unique situation. read more

We just used Hillhurst to close on our first home - from cross country, no less - and Doug, Syrita, Panos, and Michael could not have been better partners to assist us in navigating through such an in-depth process. The whole team is approachable and transparent, and will go above and beyond in their efforts to make you feel included and comfortable with all of the paperwork flying about. Bonus points for being so smooth in working with self-employed incomes as well, although I can't go above 5 stars on Yelp. read more

I would just like to express my Gratitude and how everything went easy with Hillhurst Mortgage. I had amazing help from Jennifer and Syrita During the whole time they were with me every single step on the way. When getting into something like buying your first condo, which is the biggest deal in your life, This is the team of people that you need. They will take good care of you, And offer you the best possible deal. read more

Doug and his team are amazing. We recently referred them a buyer who was seeking a loan on a purchase in a short amount of time. We referred them the buyer on a Friday night, and by Monday morning we were opening escrow. Closed on time in 21 days and was super smooth. Always love working with Doug and the Hillhurst Mortgage team! (Michael Carroll, Panos Sklavenitis, Syrita Kinney, Jennifer Stears, and everyone else on the Team). Keep up the stellar work! read more

We had a very short escrow window to make our offer competitive, and we could not have done it without the help of Hillhurst mortgage. Panos Sklavenitis went above in beyond in getting our loan approved and made himself available to answer all our questions. He explains things well, is very patient, and makes you feel like you're in good hands! This was our first time buying a home and he really helped us feel informed and safe. He really worked some magic to get our interest rate down, too. Thank you to Panos and the whole Hillhurst team! read more

It has been an absolutely pleasure working with Doug, Jennifer, Syrita and Lynn. I really appreciate how swiftly they all moved to ensure I could get the loan. They were so clear and concise with communication and answering any questions! One of Hillhurst Mortgage's specialties is working with those that have untraditional income, such as a freelancer, so they seemed like the best options for me. I couldn't have been happier with the outcome, and I will be recommending them to friends and family! read more

Need a mortgage miracle worker? Look no further than Hillhurst Mortgage! I frequently have clients in the Entertainment industry with unconventional pay schedules, which makes getting prequalified or loan approval with other lenders almost impossible. But Doug and Jennifer are solution oriented, they think outside the box and even more they are able to act quickly - anticipating any issues down the line to get my clients loan approved. When other lenders have failed, I immediately send my clients to Doug and Jennifer knowing they will be in the best hands. I know I can always get them on the phone to answer questions and make magic happen! Doug is also a CPA so he can legally advise on tax related issues. Doug and Jen are like family now, and it IS a family run business which makes it even sweeter working with them! read more

I worked with the Hillhurst team on the purchase of my first home. From first meeting Doug at a Lenders Event, to working with Jennifer & Syrita, it was a sincere pleasure throughout the process. As a first-time-buyer, I felt so taken care of, confident, and well-informed. Hillhurst is the dream team! They were always responsive and helpful - and put in tireless work to get me approved on an unusual condo purchase. I'll certainly refer them to my friends/colleagues looking to buy. Thank you Hillhurst! read more

A+ group of individuals. All super professional, responsive, knowledgeable, courteous, patient, and passionate. I work in the film industry and many lines of revenue - but to a lender this was not something they wanted to see. Hillhurst knew it could be an uphill battle getting our mortgage secured - they were diligent and determined. I always felt supported and encouraged by them throughout this arduous, drawn out process. Eventually we prevailed with a new mortgage in hand- and the even though the process dragged on for months (no fault of Hillhurst), we were able to keep the rate locked in before the fed rate started spiking. I've done two mortgages with Hillhurst- a conventional + HELOC and more recently a Jumbo. These guys are so good. So diligent and hardworking. You truly need not look anywhere else. read more

We were referred to Hillhurst by our realtor after we'd already begun the process with another mortgage broker. Right from the start, I was very impressed with how efficient, professional and helpful the team was. They made the loan process fast and painless, while helping make us extremely competitive in an insane real estate market. I would not hesitate to use Hillhurst again, and I've already begun enthusiastically referring them to friends. Great experience! read more

Doug, Jennifer and Syrita moved mountains to enable our little family to buy our first home. We have already recommended them to anyone we know who is looking to buy a home and if you're reading this we'll recommend them to you too! They were always so friendly and we closed on time to keep everyone happy! Thanks team Hillhurst! read more

Doug and Syrita pulled off the impossible loan for us. We were midway through construction on our large addition, and through a variety of circumstances we needed to pull out more money to finish. They explored a million different options, but eventually, they found the right fit to get us the finances we needed. Throughout the process, they were extremely communicative and helpful, answering all of our questions and reassuring us when potential issues arose. We can now restart our construction project and finish building our dream home! read more

Good experience, personal touch from the owners of the company. He went the extra mile to make sure I got the best rate.

We just bought our first home and Hillhurst Mortgage made this such an amazing experience. I seriously feel so fortunate to have picked them and trusted them in such a huge part in of my life. Thank you everyone! Doug, you and your team are truly amazing! Fast, easy and they truly care. read more

The entire team at Hillhurst Mortgage has been such a pleasure to work with - I would highly recommend them! Trying to close on a house during the early days in a global pandemic brought its own unique set of challenging hurdles and they were all really helpful, knowledgable, and encouraging - and they were able to get it done! The refinancing process was also handled easily and efficiently and it's a relief knowing you have a great team of people working with you to get you the best rates and opportunities while guiding you every step of the way. read more

Jennifer is awesome. She helped us to buy two houses in past two years. She always get the best available loan for you. She is very fast and super friendly. I could fully trust her. read more

Doug, Gina and Shannon were AMAZING! We couldn't have purchased our first house without them. They were there with us every step of the way and answered all of our questions. We had an escrow company that was a little inexperienced and the team at Hillhurst were all over the entire process. Thank you guys! read more

I am beyond impressed with Hillhurst Mortgage! Their extraordinary work ethic, outstanding timing, and impeccable efficiency allowed us to move through escrow expeditiously and close early. I highly recommend Hillhurst mortgage to anyone seeking a company they can trust and depend on. All of my questions were answered with care, which made the whole process smooth and pleasant. Every single team member is invested in their client's satisfaction. 5+ stars! read more

I'd love to give this team a 5 star rating but unfortunately the communication during my loan process was not adequate. This is my second time going through the home loan process and during my first experience my lender was in constant communication with me. They would always reach out and let me know where things were at every step of the way. This time it was me having to do all of reach out to figure out where things were at. If I didn't reach out and push for updates no one was even paying attention to my loan. I may be wrong about that but I wouldn't know because as I said, no one was reaching out to me to give me updated unless I made the effort. The loan literally went up to the very last day and I was still the one who had to reach out to get things moving, they never felt the need to reach out to me. If it weren't for the owner of the company reaching out to smooth things over I would be giving a much lower review. To be fair, the process did start out fantastic. Communication only deteriorated later in the process. I've also used this company for their tax services and that experience was fantastic. I'll be utilizing their tax services again, probably not their loan services. read more

The team at Hillhurst Mortgage was a delight to work with! Top notch, professional, informed and went above and beyond to help me sort through a number of financial questions in selling my old home and purchasing my new home. I will definitely work with them going forward! read more

We were referred to Hillhurst by a friend and right away were impressed by their team. This was our first time buying a house and we had a lot of questions; the team explained every step of the process to us and made us very comfortable. This was a great team to work with, we will be referring to friends and family. read more

I almost lost the house of my dreams if Doug had not stepped in to save the day. He had literally less than two weeks to salvage the mess left by another loan officer (whose name is synonymous with motion). And on top of it all, he found me a killer deal and helped close escrow on time! The Hillhurst Mortgage team is THE BEST! If you want someone honest with integrity to take great care of you, go with Doug Smaldino. He and Carol work super hard for their clients and are super awesome people who truly care. They handled all of my stupid questions (yes, every single one of them) and at times irrational panic attacks with so much grace and composure. Doug also took the time out to explain the process in detail and regularly checked in with me to make sure that I was informed every step of the way. I am so grateful to Doug and his team and highly recommend Hillhurst Mortgage! Thank you, thank you, thank you! read more

Brad and his team of professionals made the entire process effortless. We felt confident, comfortable, and trusting from beginning to end. read more

We had a great experience working with Hillhurst mortgage. Adam and the team were very responsive throughout the home buying process, and we would recommend them to others in the future. read more

The team at Hillhurst Mortgage is one of a kind. They are accessible, informative, friendly, diligent, helpful and lovely to work with. Doug talked me through the entire process and always made sure to keep me at ease. During what can be a very stressful process, working with such a wonderful team really makes it all seamless. I wouldn't hesitate recommending Doug, Jennifer and Syrita to anyone. I've already passed their number along to a dear friend. I know they will treat each and every one of you as if you are their number one priority. Best of luck and you can't go wrong with Hillhurst. read more

Great service & support! Brad Rice helped from the word go! He gave us a pre-approval within an hour and spent time throughout escrow giving us support and advice on the process and rates. His assistance was invaluable! Gina Gooding guided us through the loan processing and was quick and supportive. She provided answers to our questions and communicated with us so that we knew where we stood at any point. Great team! read more

Hey Doug & Brad and all the Team, Just wanted to say a big thank you from Jill and I. I know this loan was a challenge. There we so many obstacles and potential problems that could have made this loan impossible. But you did it. I know how hard you guys worked and we really appreciate it. I will be recommending you guys to anyone who needs a loan. You exceeded all our expectations. Thanks again. read more

Friendly and helpful staff got us through our home buying experience with no trouble at all.

The absolute best mortgage people, period. We refinanced and closed all within 3 weeks. Unreal. Previously we worked with chase and they took over 9 months! ! The staff at hillhurst is genuine and professional. They reply to emails quickly and even on the weekends. Thanks to Brad Rice and his amazing team. read more

I've done both a home purchase (my first) and a refinance through Hillhurst Mortgage and both have been great experiences. I work in the entertainment industry so my income is all over the place. Doug and his team helped sort it all out and are incredibly knowledgeable, kind, and hard-working. They got the mortgage closed on time in a short window. As mortgage rates dropped, they notified me about refinancing and got me an incredible rate. I have to thank them twice: first for helping me buy my first home, and second for saving me a ton of money with the refi. Truly grateful to have this team of pros on my side. read more

My husband and I wish to express our sincere appreciation and gratitude for the professionalism and the quality of Hillhurst Mortages' work...they made a difficult process go smoothly, and relative to other mortgage brokers/companies we have utilized, they are at the top of the list. Doug, this is the 3rd time we have involved you in financing a house transaction, once with a family member and now twice with us. I am very impressed with how you have grown the organization, and you have always come through. Thank you.. We had a another recent basis for comparison when we started a re-fi on our primary residence in August...a re-fi that we chose to pull the plug on because of the incompetence throughout the process. Won't even bother with anyone else should we have needs going forward; Hillhurst is the right source. Gina and Shannon....besides your wonderful professionalism, you took the extra customer care in making sure someone was always available to us...even over the holidays. Pretty exceptional. In short, thank you.... read more

I'm not sure what I can add to all these other five-star reviews except to say that our experience with everybody at Hillhurst Mortgage was positive in every respect. From the first phone call I made to Jennifer, I felt I was in the hands of a mature professional and the same went for Laura and Shannon on the funding side and the folks behind the scenes. Not only did they make an often stressful experience productive, they also made it pleasant. They are so well organised; on top of all the paperwork and always available via phone or email. I would recommend Hillhurst Mortgage without a moment's hesitation or a single reservation. read more

Bradly Rice and his team of associates made our home mortgage process go seamless. Big or small, they answered all our questions, and reviewed details with us patiently. They are amazing! read more

Thank you to Doug, Angela, Gina and Shannon!! My husband and I are first time home buyers and we really lucked out by finding Hillhurst Mortgage. The process was so much less stressful because I had them to call and walk me through everything. And believe me, I called them at least once a day with questions. They were always happy to help and I cannot believe we are moving in this week. All thanks to Doug and team. We cannot thank you enough!! read more

Hillhurst was fantastic from start to finish! We worked with Tim, and he got us pre-approved in no time. He was also excellent in describing every step of the process so we knew exactly how everything worked and what our options were at each step of the way. We could not have asked for a more transparent and helpful mortgage company. You will not be disappointed working with Hillhurst and if it were not for them, we would not have been able to get our dream home! read more

I love this company. Doug, Jennifer, Syrita are the best.!! We will always recommend them for their services. You can trust them 100%! They help you all the way to buy a house and or refinancing it!!! read more

THANK YOU will never be enough. We cannot express how grateful we are that we had the Hillhurst team by our side during the home buying process. As first time home-buyers we had no idea what we were getting into or doing. From the beginning, Brad and Jamie took such good care of us. They helped us get pre-approved, guided us on getting our pre-approval amount higher to where we wanted it, helped us with all our offers we put out there and of course sealed the deal on our current home! Escrow was stressful, but Gina helped make it go as smoothly as possible! They all worked professionally and efficiently with our Real Estate Agent, and as a team they just made the whole experience smooth and better than we had expected. They answered every question and concern we had...and trust me, we had a lot! Brad worked around our work schedules and took the time after hours and on the weekends to help us out and answer questions. They truly went above and beyond, little things like that make all the difference!! We are forever grateful, and will be referring Hillhurst to all our friends and family who will be buying houses in the future...and our next purchase of course :) Thank you, thank you!!! read more

Not all mortgage brokers are created equal.... The entire Hillhurst Mortgage team is extremely astute, and responsive to all relevant details. There may be a variety of mortgage brokers who can process a loan application, however the distinction here worthy of recommendation is their very high level competency in all aspects of the process. Everyone on their team is very customer service oriented, and responsive to all timelines and any challenges. *Awesome* - is the best word that comes to mind in describing my personal experience with Gina, Shannon, Brad and Doug. Thank you & kudos for providing such excellent service. *Highly* recommended. read more

Hillhurst Mortgage came through for me in the end - but the experience was mixed. Adam worked patiently with me for months while I got my taxes and income in order to get the loan I needed. When another lender offered me a better rate, Adam worked hard to match it. And most importantly, I closed on time and got a great loan without any hiccups. However, after I had committed to Hillhurst, it turned out they couldn't actually match that offer from the other lender. They twice added some fees which they hadn't initially informed me of. When I called them on it they took some steps to address the fees, but still....Furthermore, some of the communication with their office hasn't been great. My insurance company reported they were rude on the phone when they called to set things up. And some of their communication with my escrow company regarding closing costs was confusing. So all in all good not great. read more

I had a great experience using Hillhurst Mortgage. They worked tirelessly as a team to get me into my new home. I had to do everything long-distance and it was a challenge they were certainly capable of handling! read more