We purchased a refurbished washing machine from this store about 3 months ago in August 2014. My…read moremother-in-law had purchased appliances, both new and used, from this store in the past and recommended it. I like to support local businesses so I decided to give it a shot. We found an affordable Whirlpool that had been refurbished and that we were told 'Works great and should last us a while.' This machine looked a little older than I would have liked for the $220 price tag but a new model of this would have cost closer to $500/$600 so I decided to go for it. Kimball's offered a 30 day warranty on the product so I ran about 5 loads that month and it worked fine. Fast forward to October... On average I may do 2/3 loads of laundry every 2 weeks due to the fact that most of my professional attire gets dry cleaned. This would mean that I had run maybe 18 loads of laundry by this the end of the that month. One day I went to change loads and realized that the machine would not shift from the wash cycle to the rinse cycle or the spin cycle, not even with a manual adjustment to the nob. Not wanting to deal with a second broken washing machine in 3 months, I decided to purchase new. Today I called to see if they would at least buy back my broken washing machine to refurbish and re-sell or scrap. The response I received was that it was past the 30 days, I had for 90 days, so it wasn't their problem and I should put an add in the paper to see if I could sell it that way. No apology, no sympathy, no nothing. When I replied that I thought it was a little steep to have charged over $200 for a refurbished machine and not even have the option to sell it back I got a similar response... why would they want it back if it didn't work and that they had too many refurbished machines and that it wasn't their problem. I think it's unfortunate that this is their business practice and they could care less about their customers returning to provide additional business. I wasn't looking for a refund or for them to change their policy but maybe to apologize for the fact that they sold me a product that should have lasted much longer than it did, to offer me $50 to possibly buy back the machine to be refurbished again, or at least to come remove it as to avoid costing me any additional money. I didn't get a single one of these things. I'm not sure how long I should have expected the product to work for but I do know that I will not be purchasing any thing else from this place and neither will my family and friends. Business gets referred by word of mouth, especially for family owned businesses in small towns like Port Huron, and I would never recommend this place to anyone and I would deter anyone who is considering purchasing from here not to do so. Their customer service is non-existent.

From the owner: Family-owned dealer of top-name appliances, electronics, and mattresses. Sales & service since…read more1927. Nobody Beats The Bug! JUNEBUG that is! 945 Lapeer Avenue Port Huron, MI We are the #1 Tempur-pedic & ORECK dealer in St. Clair County!

I bought a mattress from Jeff in early 2017, and I continue to recommend him to family and friends…read more I wish there were more businessmen like him. Seriously, it's rare to find someone like him these days: honest, an expert, and sincerely cares about customers. I came to him with a unique situation. He could've just said he doesn't have a product that's a good fit for my use case because of the mattress thickness, but instead he made a recommendation for another company and told me the safety guidelines. Why? Because he wanted to help me. That meant a lot to me. I just ordered what he recommended without a second thought because I trust Jeff, and you should, too. Every opportunity I have to buy another mattress, I'm going straight to him. I pray God blesses Jeff with abundant provision for his honest business dealings, and I can't recommend him highly enough!

After shopping around a lot we found what we were looking for here in no time at all. We are…read moresleeping well.

The store is dark needs more LED lighting The store smells like burnt sulfur The women's bathrooms…read moreare unlocked. The men's bathrooms are locked. Store is a bit cluttered.store needs a walk behind scrubber to clean the floors and at least a stronger floor cleaner

A truly nice store with cut rate items. Their policy is upfront and is included in the seven…read morecommandments at the front of the store Now remember you aren't coming here to get high quality stuff. You are coming to save money. A store of good size and selection. Maybe the cheapest mattresses in town! Also humorous murals of the great Ollie him self in humorous situations are throughout the store. If you want high quality stuff subtract a star. But the four star rating is well earned!

Buyer beware. We normally like to use small and locally owned businesses, and find that they…read moretypically provide superior service. That isn't the case here. Our new mattress was delivered, but the crew refused to take our old mattress and foundation, contrary to what Tarik had told us would happen when we purchased the new set. The installation crew leader was rude, unprofessionally dressed in pajama pants and driving a rental truck, and told us that they could not put the old mattress with into their truck because it had slight staining. He indicated that they were a subcontractor to the store and not employees. You had to look very hard to find a small sweat stain on the mattress, which was their excuse. To make things worse, he then said that they couldn't dispose of the foundation because they only take complete sets of mattresses and foundations. He said that they donate the used mattress to churches, but nothing of this nature was mentioned when we purchased the mattress. Our 12 year old mattress was quite worn out and I can't imaging anyone wanting it - it is ready for the landfill. Basically, we feel that we were lied to by Tarik. Should anything happen that requires a warranty, I no longer trust this store, as my gut feel is they would shirk their responsibility or tell us more lies. We were shopping for two mattresses, but I can tell you that the second certainly won't be purchased from this store.

Wow! What awesome service we received here. My husband and I were in search of a new mattress and…read morewe both had different preferences on types of mattresses we thought we'd like. The daughter who owns her store with her mom was super helpful, giving Recs and letting us try out each mattress. We went to a large mattress store after this and got terrible service and Ended up going right back to Mattresses and beyond to buy our mattress. We love it! Highly recommend.

Didn't seem like much when we pulled up and walk walked in. My husband kept asking, "you sure you…read moreread good things about this place??" Warehouse isn't huge by any means and we were in to get a few twin beds for kids. It was easy to narrow down a choice among the selections they had. The salesman helping us (i wish i could remember his name right now) was laid back, very non-pushy, maybe to the extent you wonder if he wants you to stick around or just leave. He offered the step up mattress at the lower mattress price. Nice deal. We ordered and were told they'd be in that week. We planned to come back Sunday to get them on our way back from vacation. We were coming back from out of state and realized we weren't making it in time. I thought there was no way we should ask the salesman to stay, but my husband called and he told my husband no problem. In the end we were almost an hour past closing time and sure enough he was there waiting. He had no problem letting a couple of our kids come in to use the restroom. My husband tried to tip him but he declined, and asked we write a review if we were pleased. It's been a few months (about 5 now) and the kids still like their mattresses. No issues at all with them. I will definitely plan to return when we need another bed! So the warehouse might look a little run down and crammed, and the restroom even worse, but the customer service and product has been excellent! (And the prices were excellent too!) definitely recommend!

Very nice interaction with the company. Was so easy ordering online. They followed up after…read moreordering to verify my measurements and explained the whole process. Highly recommend this company if u need to get a certain size mattress. Excellent service

Needed a mattress for a 1960's high riser that is an odd size. Michigan Discount was the only…read moreplace in the country that could provide it for us. The mattress was shipped for free, and it arrived at the time we were expecting it. Finally...a mattress our guests will have a good night's sleep and we will rest easy knowing that

I just got a great deal on 2 twin size Mattresses. Im extremely pleased with my purchase. The…read moregentleman that sold us the beds was very nice and did not try to sell us garbage. I will definitely recommend this place to everyone.