We had been a loyal customer for over 15 years. We put our trust into our bridal set and bands…read morepurchased for our wedding! We followed all of the maintenance recommendations on these items and purchased many other cherished pieces over the years. We began having an issue with my wedding set cracking in a certain spot. We had it in for 3 visits within 6 months for repairs. They tried to convince us that we needed to pay $3,800 to have it remade. It was not adding up to us and our trust in them began to fail. I finally picked my ring up in the condition listed as needing to be redone. I took it to a recommended family Jewelry Store in St. Clair and they were saddened that it was not receiving the care or expertise needed to make my ring perfect again. I am beyond disappointed with my experience with Lawrence jewelers. I feel as if we are a number to them now and they did everything they could to make some money off my cherished wedding pieces purchased and designed by them. I think it is shameful. Happy to share that with the right expertise, Coughlin's Jewelers has restored my ring and it looks more amazing than the day of our wedding!

I am in the Port Huron, MI, area and needed my wedding set repaired. I had lost one emerald stone…read more NOTHING more was needed except to check the prongs. Sam Clawson at the Lawrence Jeweler in Fort Gratiot, MI, worked for over a week trying to convice me that my rings were worthless and my smaller diamonds were nothing but chips, my larger diamond was not the quality I thought I had. He assured me I would be wasting money to repair something of it's quality that was so badly damaged. My ring was from Mosher's Jeweler and had been serviced by them for 30 years. I had appraisal certifications to prove the quality and value of all my rings. At the end of our "relationship", Sam was all set to sell me a new wedding set for over $12,000. When I asked for certain information in writing, the whole attitude changed. This jewelry store is not operated as a quality and trustworthy jewelry store. From the first time inside, we felt we were being hustled but wanted to see if we were correct. After their "scam" went south, we left and went to Coughlin Jewelers in St. Clair. They appraised all my jewelry in accordance with my previous appraisal certifications. Not only did they repair my wedding set, they replaced two of my diamonds with larger stones, replaced the one lost emerald, took the two smaller diamonds that had been replaced and made earring charms for me. All for $2,500. I will never darken the doors of Lawrence Jewelers and would advise EVERYONE, before making a purchase, you will be better served and get better quality by going to Coughlin Jewelers in St. Clair, MI.

Great buys and they always give fair prices when u need to sell something all and all a great pawn…read moreshop good people

Tons of ammo and silver. Were fair with their prices. I would come back again. Nice guy with long…read morehair helped me!

I have bought a diamond to put in a ring. I have a diamond taken out & put in another ring. I have…read morehad watch batteries replaced & jewelry repaired. Excellent products & service.

From start to finish, they were polite, helpful, and incredibly patient. Not to mention, they did…read morean amazing job soldering two rings together for me. I couldn't be happier with the service and the final result!

I needed to have my wedding rings re-sized (made a 1/2 size larger). I did some price checking and…read morethey had the best price. In addition, the staff is pleasant and knowledgeable. And the rings look fabulous - enlarged, cleaned and polished. I worked with LouAnne and she was great to work with.

Great customer service and very friendly. I did not find exactly what I wanted in the showcase and…read moreI was given the opportunity to look through the book that they order from and I found the most perfect earnings.

This place rocks! I sold gold here and they paid me more than I ever expected. What a cool…read moreplace...amazing collection of antiques, fine jewelry and musical instruments. If you're into vintage jewelry --- it's here! What a place! Anything precious on our planet is found under Neumann's Treasure Chest's roof. I'm telling you - NO BULL! There's a mini-bulldozer on the showroom floor and more fine jewelry --- new new new wedding bands, rocks, gems and more. Take a drive --- you'll even find Elvis Presley's silk scarf, signed.

I would never ever go to this place again what a rip off! I took 3 bracelets in to get charms put…read moreback on & they had no rings to put the charms in them how in earth does a jewelry store operate & a necklace to be cleaned it took over a week! I'm all about giving back to small town businesses because I grew up here but I live out of town now & my jeweler there does not charge for cleaning or fixing simple fixes I had to pay $40! What a bunch of BS! Plus the place looks like a total pawn shop. I'm embarrassed they call themselves a "fine jeweler" plus the people that run the place are rude!

I visited their competitor first. I needed a watch battery. The competitor said they wanted me to…read moreleave it overnight. I had used them before for a battery and they charged $15- BUT, I didn't want to leave it overnight (do paperwork, etc.) so I told them I would try Alexander's. I entered Alexander's and the technician was busy with a customer. I told her I didn't mind waiting. I sat in a chair and played with my phone. About 15 minutes passed and the technician told me my watch was ready. She told me "NO CHARGE! ... because you had to wait." NO CHARGE!!! You can bet that is MY STORE from now on. I don't know why that other store has to keep a watch overnight for a 5 minute job-- meaning I have to make a trip back. Nope! Nope! Nope!

Outstanding service, knowledge and follow up. I will return to purchase more items in the future.read more

I would recommend this business to anyone who is looking to sell your coin collection!…read moreThe owner was extremely knowledgeable, could show what coins I had bought which had real value and others that I had been mislead on their value. He still gave me a fair price for what I had. I wouldn't hesitate to 1. Do Business with him again, 2. Trust his advice on the true value of specialty release coins for future purchases, 3. I give this business my extremely rare Five Star ***** Rating As they earned it!

I trust the advice I received today on some coins and bills that I took in to be evaluated for…read moretheir value. I will not hesitate to return with the rest of my collection. The owners are respectful and kind.

I bought a defective computer, but Randy was great at dealing with the manufacturer and was able to…read moreget me a new computer fairly quickly. great customer service. Fernando Salinas

I can honestly say that the service and technical support i received from this company was amazing…read moreand so helpful. I would highly recommend Randy (owner). To anyone who needs any computer services.