I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Excellent rental management over many years of service. Carlo, Tasha and their colleagues at Sutton…read moreDel Mar Realty & PM are outstanding professionals.

They are basically legal frauds, and I strongly advise everyone to stay away from them as much as…read morepossible. If you want to be scammed be my guest. I made the mistake of renting a unit online based on their polished marketing, only to find it in an uninhabitable condition upon arrival. Throughout my one-year lease, I dealt with persistent issues including a lack of heating during the Vancouver winter, electrical hazards like sparking outlets, a screaming and oily kitchen fan, and broken window locks on a second-floor unit that compromised my safety new Gastown which is not nice. Incredibly, they even broke one of the locks themselves while showing the place, yet had the audacity to accuse me of breaking it during our legal hearing. I also spent a full month with a broken fridge before it was finally replaced. In the first month, I talked with one of their employee to leave as I could not continue to live. She convinced me saying when my wife arrives in couple of months we can look houses together. She noted I won't be charged penalty leaving early. I thought I could bear these awful circumstances. By the 4th month, the situation became unbearable as management completely ignored my continuous complaints about a major neighbor noise issue involving heavy bass music that blasted from midnight until the early morning hours. I could barely sleep. I used ear plugs which were not helpful for bass, so I used airpods noise cancellation all the time even while sleeping. When I finally told them I wanted to leave because of their negligence and the lack of functional internet, they tried to pacify me by installing Starlink. However, this turned out to be a complete scam; they made the network public, allowing over 20 devices to connect and making the service unusable for me. If you wonder about the neighbour's noise... they didn't even bother to solve it. Throughout this entire ordeal, I faced constant threats and unprofessional behavior from staff members like Swaliha and Pratik. I eventually took my case to the Residential Tenancy Branch (RTB) with over 70 pieces of documented evidence. However, because the hearing was on May 4th and my lease had recently ended, the arbitrator ruled that I couldn't claim many of my rights as an active tenant, resulting in the loss of most of my security deposit. They couldn't even present any evidence at the hearing. Yet I became the one who lost. It is staggering that despite numerous public complaints, government institutions allow them to continue using legal loopholes to prey on your hard-earned money. They should thank very much to government institutions for covering them. Being a tenant should not require being a lawyer. I spent so much time and stressed you cannot ever imagine. Save your mental health and your finances by avoiding this company at all costs. Do not trust the system which won't protect you or do very least. This company's 'business model' relies on deceiving people, and exploiting laws. That owner, Anoop, I can see him drinking his mojito on an island with the money he stole, while unprotected tenants are being ripped off by his minions in the Plan A offices. And I'm spending even more of my time writing this hoping it helps someone out there like you.

DO NOT RENT FROM PLAN A!!! This is slumlord business. They will try to keep your deposits and they…read morenever answer your calls or emails. AVOID THEM AT ALL COSTS!!

Quite surprised with the number of 1-Stars review on Yelp for AWM Alliance…read more Took a gander through them and it appears many are blaming AWM Alliance for issues with the building (for example one blaming management about bed bugs infestation in their building and noting that management does not inform new tenants about the infestation upon moving in) or Strata itself (for example budget overruns, or the building manager's behaviour); they are just a property management company. Currently staying in a building managed by AWM Alliance and it's been pretty good - the building is new and WesGroup properties does do a pretty good job. I had once instance with a noisy neighbour (blasting rock music for hours on end. I wasn't concerned if it was an occasional occurrence but it was fairly regular with vibrations through the unit.) and approached the property manager via email to detail the concerns. The communication I receive was prompt (within 24 hours - they aren't superman/woman, managing many requests - it's important to have realistic expectations) and professional. The property manager at the time was Matthew Lesniak, and detailed the process of the Bylaw Violation. There were several back-and-forth communication required as the neighbour was fairly persistent and inconsiderate. At all points communication with the Strata Management was courteous, prompt, and professional. In total, there were about 30-50 emails (back & forth) and 5 bylaw violation reports; I tried to deal with the assistant strata management agent Brittny (who was equally pleasant and friendly in communications) as I was concerned about taking his time with more pressing issues he might be dealing with. (As much as the noise disturbance was a dis-amenity for myself, it wasn't very important in the scope of things.) Attempted first with a warning then a fine. (Was informed the next step was the Civil Resolution Tribunal which thankfully wasn't required.) The noise disturbance thankfully stopped a month later, after the fine. (Has been fine for several months now. Unfortunately, this same neighbour has hosted a loud party late into the night - 2 AM - with guests conversing loudly in the hallway. This was September 16th - just as COVID19 cases were spiking in BC; knew the date as had a bylaw violation report that I had prepared to send should it become a recurring noise problem. Didn't plan on submitting a report unless it was a persistent problem - but wanted to properly document & record any occurrence from the onset as I learnt from the previous issue. Even had audio recordings from the bedroom. Thankfully it hasn't been. Clearly, nobody was wearing a mask or distancing. ...during COVID19 restrictions, notably where delivery is even limited to lobby pick-up as a precaution. This is during COVID19 where house parties are discouraged provincially, with health authorities recommending gatherings bellow 6.) I was very pleased with the overall interaction with the Strata management and was slightly dismayed to see the Strata agent changed. Beyond this interaction - there are regular updates via email to all registered on their online portal pertaining to building maintenance or issues such as break-ins. They've seem to be on the ball and dealt with such matters appropriately. (Some measures to mitigate recurrence.) All this to say, being a little respectful and adjusting expectations (instantaneous attention/responsibility beyond their job scope) goes a long way - the mindset that strata managers are your servants as some reviewers here seem to portray. - A reminder for others to consider taking your approach with respect, and decency (even if you may be frustrated at the situation). Understandably, with things like Strata management (and most generalized/non-personable services), people often don't comment if things are good or satisfactory, and will only write reviews when dissatisfied; thought would balance things out a bit with this review in their fairness. (For them to be in business this long probably alludes that things are not ALL as bad as Yelp makes it seem.)

Incompetent, Harassing, and Neglectful - Avoid AWM Alliance…read more I've endured four months of harassment from AWM Alliance over false noise complaints--including letters sent for dates when my apartment was empty (I have proof). Instead of investigating fairly, they've chosen to bully me while ignoring actual building failures. The reality of living under AWM's "management": Baseless Complaints: Five threatening letters, two of which are provably false (no one was home). Elevator Out for Over a Month: A 33-floor building with one working elevator--unacceptable for a "professional" company. Zero Accountability: They'd rather harass tenants than fix infrastructure or verify complaints. This isn't management--it's negligence paired with intimidation. If you value peace, dignity, or basic competence, look elsewhere. AWM Alliance is unfit to oversee a parking lot, let alone a residential building.

Sharon was really great and am very Glad She used our…read moreservice Vrstagingexperts She Is very creative and expert in her field. Thanks so much

I recently decided to make some changes in my life which included selling my condominium in…read moreVancouver; in fact, the changes I wanted to make depended on it. I knew I was selling in the worst market in 30 years and was preparing for the worst while hoping for the best. It turns out that preparing for the worst was a waste of time! I had known Sharon as we both lived in the same community and often ran into each other on dog walks. When I thought about selling, there was no doubt in my mind that I was going to enlist Sharon's services. Not because I liked her as a person, but because her professional reputation and stellar sales record made her an obvious choice. Over the years I saw Sharon's signs go up all over the place and very shortly after, a sold sticker would appear. Looking at her website, I felt that she priced homes spot-on and as a result of excellent pricing and marketing, they sold quickly. My case was no different. Sharon evaluated my home and suggested a very fair asking price. I had decided to use a staging company and needed to do a few minor fix-ups which Sharon helped me coordinate. In fact, she went above and beyond and was very hands-on when it came to getting my property listed. I became quite ill shortly after listing and Sharon was even the first to bring me chicken soup and ginger-ale because she treats her clients like she treats her friends and family. Beyond the fact that Sharon is a lovely person and a delight to work with, she is also a very savvy business woman and a shrewd negotiator. During the worst market in 30 years, Sharon still managed to generate a lot of interest in my unit and when I received my first offer, she was still generating interest which really helped me when negotiating with a potential buyer. In the end, my place sold in less than half the average for Vancouver in a very slow market for the price that I wanted. I couldn't have been more thrilled. I could go on and on about how amazing Sharon is and I have told everyone who will listen to save them self the time and energy it takes to find a real estate professional and just hire Sharon. I have since left Vancouver and am sad that I won't be able to use Sharon when I purchase my new home. Sharon, I can't thank you enough for all that you did for me.

I had a great experience working with Luxmore Realty…read more The team was professional, responsive, and extremely knowledgeable about the Vancouver real estate market. Communication was clear and efficient throughout the entire process, and I always felt well-informed and supported. There was never any pressure--just honest advice and thoughtful guidance tailored to my needs. Their attention to detail, market insight, and overall execution really stood out. It was clear that they value long-term relationships rather than just closing a single transaction.

I did not appreciate that they lied and misled us when their intention was to break the contract…read moreafter all. This is not good honest business. Not only did they lie to us about what the conversation today would entail, they gave assurances as well that our situation was not uncommon and they've been having problems finding tenants with all applications. Adding a smiley face at the end doesnt make up for the lack of integrity and professionalism they have just displayed. Perhaps they lost money and it's no longer worth it to them. Either way, what a total waste of time. These guys operate with zero integrity.

We had Gary represent us for the sale of a condo in Downtown South and a purchase in SE False…read moreCreek. He gave us good advice, responded to our needs quickly and effectively and kept us updated through the process. Our old place sold in three days on the market, which seemed a combination of good advice on price and staging, and perhaps a bit of fortuitous luck. Overall we were very happy with the process and would recommend him highly!

As a Financial Advisor it is important to have quality professionals to call upon as the need…read morearises. Gary has helped more than one of my clients buy and sell Real Estate in Vancouver. He is conscientious, hard working and ethical. In fact I used him personally to sell my own condo in Gastown. It sold in less than one day in July 2012 for listing price. What more could I ask, honourable, trustworthy and effective. I have no hesitation in recommending Gary as an excellent Realtor.

I tried using this business since it offers walk-in service and it just a few blocks from where we…read morelive. From the website, you'll see that she suggests checking her Twitter feed regarding closures due to vacations etc. Since she's open most weekdays from 10-6PM with an office closure from 1:30-2:30PM each day, I wanted to confirm her availability. I checked and noticed she recently tweeted that the office is 'closed for rest of day,' which was posted at 3PM. A few older tweets also mentioned closing at 3PM (and were posted at 1:42PM, which isn't much notice). Since I had a deadline on the documents to be notarized, I called her office during afternoon business hours and received her voicemail, so I assumed she was busy with another client and left a message. I left my number and asked that she call back to confirm her availability for the following day and/or to set an appointment, if that would be better for her. No response. No mention on Twitter of being closed. It's now been over 1.5 business days, and my call has not been returned. I went elsewhere for my notary needs.

It may just be that notaries are more expensive in Canada, but $30 for one page ... yikes!…read more That said, she did take me as a walk-in and was totally pleasant and patient with me when I didn't have my one page properly set up and had to run home and re-do it. So, in my case, she probably earned her $30 given my shenanigans.

When I think of what was required to successfully sell my old home and buy the new one, my head…read morestarts spinning. Thankfully, I had Ben Chimes in my corner, taking care of everything as it came up. He was extremely professional, dealing with every single difficult situation with ease. He had an answer for every question, and his advice was spot on. Given the time-sensitive nature of our situation, I consider it a miracle that we were able to get the price we wanted on the sale, plus the new place Ben found for us is a home we can see ourselves living in until we retire! We are so much happier where we are now, and it's all because of Ben. Thank you, Ben, for working your magic for us. I whole-heartedly recommend your services to anyone and everyone looking to buy or sell a home. A++

From the owner: To navigate the dynamic Vancouver real estate market, you need up-to-the minute information,…read morequality real estate search tools, cutting edge technology and a REALTOR® well versed in your neighbourhood. With industry leading client service, innovative marketing programs, proven negotiation tactics and a wealth of experience, I can be your guide to a successful real estate transaction. If you would like to chat about the local market, give me a call.

As a new home buyer, Tina has taught me the ropes and has been extremely patient with helping me…read morefind the right home. Although I was learning and understanding what I need to do as a buyer, Tina has shown a great duty of care and professionalism in handling the whole process for me. I didn't have to worry, as I knew she would take care of everything from negotiating an excellent price, making sure I found a home with value and making sure the process went smoothly. I highly recommend all my peers and clients to Tina as their Realtor. Thanks again for all your work, Tina, and I look forward to working with you again!

From the owner: Tina is a trusted real estate advisor specializing in Downtown, North Van, West Van, & surrounding…read moreCoquitlam areas. She is proud to service her clients in both English and Farsi.