I used to love this advance, I used to go here every time for everything I needed but I went here…read morearound a week or two ago and this employee had to be on something he could not stop moving his body and he could not for the life of him figure out how to use the computer he had to try 3 times to type in my number correctly, he had to try another 2 times to spell my name right despite me spelling it out for him. He then spent 15 minutes trying to lecture me on some wrap around out of my way method to make the part work instead of processing my return, then finally after 15-20 WHOLE MINUTES of him speaking and me telling him I'm not doing all of that he gave in and processed my return and gave me the correct part. I went up there today and saw him again still acting like he was tweaking, management needs to do something about him.

This is the advance I usually go to, just because it's near the house for the last 3 years…read more Customer service is ok I guess, not great. Usually when I get to the counter the help is talking back and forth to one another and ignoring you. Then they look at you and say "What do you need?". It's the East Side of Gboro...Enough said.

They stock low quality parts. They offer lifetime warranties on their parts, but if that part fails…read moreand causes further damage, they will not do anything unless you opt to pay hundreds of dollars in labor, for a shop to do all your work. These part stores "encourage" DIY, but are quick to turn their back on you. After I bought a timing chain tensioner from them and installed it PROPERLY (Toyota ASE certified mechanic verified), it then failed after 3 weeks. It caused in excess of $3,600 of repairs. O'Reilly simply does not care.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I mean, I've never had a bad experience but never had a good one either. The staff always seems…read moreuninterested or even there. They never smile or talk and simply just take your order and out the door you go. Besides that the store is always really clean and very organized. They also are very quick on restock and whenever I need something they don't currently have I usually only have to wait a day or two. Store is great and always have what you need but the staff just seems unwelcoming.

Friendly customer service,very helpful employee,and big selection of headlights for my vehicles…read more Special thank you for Gina and Brian.Gina helped me to choose right product and gave me so many options for price value and brightness of the light. When we choose exact what I want Brian helped me with installation of head lights. And I forgot to mention it was late at night and my head light was totally dead. When I offer him a tip,he even don't want to take it,he said "I'm just glad you can drive safe now,and this is most important to me ".This people are amazing and lifesavers. Thank you Brian and Gina. I will recommend this location Auto Zone for everyone!!

Best customer service. Came in this morning due to a dead battery. The weather was pouring rain,…read morethere was a safety concern replacing in a new battery due to the weather. The manager placed a golf umbrella over the area and changed the battery. Great customer service!

Can't even get them to answer their phone to see about getting tires for my truck. I am now going…read moreto go elsewhere, maybe they will appreciate my business more than Walmart obviously does.

Went there on 3/22 to get my tire repaired, that I purist that location with road hazard. I…read morearrived there at 3:30 and was informed by a guy up front that they cannot take anyone in. Passed by the same place at 5pm and all the bays were open. I guess they needed to make sure they got out early.

I called ahead 8 minutes before I pulled in the lot-- told them I had a presentation in an hour…read morethat I was headed to and my truck hadn't started at the gas station down the road... Osman had me checked out and a new battery installed in my truck in less than 12 min. This kind of service cannot go unrecognized!! I am so appreciative of him and his QUICK help on the fly! 10/10 recommend this business and asking for Osman

Quick and friendly service. The check engine light on my car came up. Stopped in and they…read moreimmediately got someone to come outside and did a check for me. Saved me 50 dollars!

I stopped by here around 11:40am on a Wednesday morning to get some windshield wiper blades. They…read morehad a sign with an offer of $8 off Rain-X blades. Eric welcomed me as soon as I came in by asking what I needed. After I told him, he asked for my car information so that he could look up what size blades my car required. Once he had the information needed, he walked me over to the blades and described each of the different brands and their quality/performances. I ultimately decided to get the RainX Advantedge (which was the highest quality) for $37.99 a piece and $81.11 total. After I paid for them, he installed them on my car for me as well. When he was done, I also had him check my battery as I had recently drove to FL for a short cruise and my car battery was completely dead when I returned. After checking it, it was fine. He also checked the alternator for me as well, which had no issues. Eric's customer service was outstanding and he was extremely helpful and informative! It just so happen to rain less than an hour after I got them, so I was able to try them out. It then rained more heavily the next day so I was really able to test them out. They are amazing and I definitely recommend them!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Do not go to Advance Auto Parts on Battleground Avenue if you are female. They run to the back of…read morethe store or act seriously busy at the register. I asked for help with a dead battery. He ran his little test and said I was wrong. After I had been jumped in my driveway! I went to my dealer and they installed a lifetime battery for $75 more than Adance Auto would have charged! Do not go to Advance Auto if you are female. Their misogynist attitude is obvious.

I went to Advanced Auto on Alamance Church Rd. in Greensboro not knowing why no e of my rear lights…read morewere not working. The store was closing in ten minutes, but Leon was more than willing to assist me. He went out to my vehicle, opened the trunk, removed the bulbs, went back in to get the correct bulb(s), put them in for me and even told me what was needed when one of them didn't not function after installation. Leon went above and beyond the call And I am grateful!