Good service and friendly staff. They were very transparent and upfront with cost and timeline…read more They also cleaned my whole car, inside and out, which would've been a large endeavor since it is normally parked under a tree and I work in landscaping. I'm talking caked on dirt, pollen, sap, and covered in leaves. Overall, very happy with Searles and will certainly go back next time I need work done.

BC Out of Province Vehicle Inspection - Victoria British Columbia…read more Our BC out of province vehicle inspection led me to Searles Auto Repair in Victoria. We just moved here from Alberta and I was not looking forward to the inspection in the least. When moving into Alberta I was scammed and ripped off getting it done there a couple of years back. I Googled local repair shops, landed on Searles Auto Repair and their reviews were outstanding. They booked me within 2 days and I dealt with Blake. I had a good idea in mind of what the cost should be going in and there were no surprises ... Blake called me after initial scans and preliminary check. He called again with final estimated costs and at the end of the day came in under his quoted amount. It was interesting that the first thing catching my attention was that the windows in the building were spotless. The shop and grounds were pristine. Clean shop = clean work on my truck. Read between the lines on the negative reviews ... these guys are top shelf. Trustworthy, honest and certainly not out to gouge (lol!) They could have really split hairs on my inspection and simply made me bring all required items legally up to provincial standard and pass. I had a slight irritating rattle in the front end and have taken to 2 different shops who could not find or fix it. Blake fixed it .. smooth as silk now. I would never consider going anywhere else. Prices are fair, quality of work is excellent, and above all, Searles are professional, honest and trustworthy.

I've been a loyal customer of Belmont for nearly 20 years -- until today. I called in, desperate,…read morebecause the windshield wiper mechanism was clearly installed wrong. The blades were rubbing against each other, and one finally snapped off while I was driving in the rain. I was shaken and upset. To my shock, the manager on duty, Kevin, responded dismissively and refused to help me, saying the shop was "too busy." Despite my distress, he essentially told me to "eff off." I then took my car to another shop -- also very busy -- and they managed to fix the wiper in under a minute. If a busy shop can handle a simple fix without drama, it's hard to justify staying with Belmont. After two decades of loyalty, I'll no longer use Belmont. My partner won't either. I'll be warning friends and family: if you want dependable service and respectful treatment, go somewhere else. Belmont -- your "too busy for customers" attitude guarantees you won't be so busy for long.

Very good customer service ,knowledgeable and very honest.I have used there services for years and…read morewill continue to recommend them and utilize their services

Unfortunately, Adrenalin Motorcycles is no more. It was so handy to have a nearby shop instead of…read morehaving to travel to the edge of town, especially since SG Power has also closed for good.

These guys are great. Join the co-op and get a big discount on parts and service. Excellent deals…read moreon tires, and free mounting and balancing for members if you take them the wheels. High-quality gear in a zero-pressure atmosphere, sold by people who know what they are talking abiut and don't depend on commission. And members can book time in a service bay to do their own repairs cheaply. This place is an unexpected gem.

I can't say enough good things about these fellahs. they serviced my Honda Civic with an eye to…read morethoroughness but also to giving us the cheapest option. I am extremely satisfied with their work and would recommend them to anyone.

Worst customer service experience I have ever had at a mechanic. Brought my car in on a Thursday…read moreand I was told I would be called on a Friday when it was ready. By 2 pm on Friday they hadn't called so I called them to ask if it would be done by 5; otherwise, I explained, I would have to make other arrangements. I was told the manager was in a meeting and that the manager said he would call me back in 30 minutes - 90 minutes later still no call. I called again and explained a second time I needed to know if I would have a vehicle by 5 or if I should make other arrangements. I was told the manager would call me back in 10 minutes. One hour later no call. By this point I have made alternate arrangements, however, I called to express my displeasure. The employee on the phone seemed apathetic to the fact I felt like my business didn't matter to them. The manager finally gets on the phone and tells me the car isn't worth fixing (I was gifted the car for free so I would have gladly paid the $2500 they said it needed). He tells me that he was never given any messages that I called (one of the two of them was obviously lying). Then he blamed the employee and the fact they are understaffed. I had no problem with the technical service and paid the $50 safety inspection they did, but will never recommend them or go back based on the level of customer service I was given. It was very evident to me that my business was of little importance to them so I will take my $2500 elsewhere.

The EV I bought from Motorized back in 2015 was a 2013 Nissan LEAF…read more Three and a half years later, I have put a trouble free 30,000 kms on my LEAF. My only expenses so far have been a set of tires and an air filter. When I realized my car had come without a cover for the trunk area, I called Cam and he just gave me a new one the next time I came by, which really impressed me. I already know where our next vehicle purchase will be from. My wife is talking about how she wants to drive an EV too. She plans to trade in her own trusty car, with its gas addiction. She is also thinking about the $100 a month we save on the EV by paying $1.50 to charge it overnight, instead of $50 plus to fill up the gas tank. Not to mention the fun of driving right past those smelly gas stations that go with owning an internal combustion engine (ICE) car. I now have a bumper sticker that reads "Look Ma, no tail pipe".

Fabulous service! Got off work and found my older corolla…read morewouldn't start. Tried battery boost on site, nothing...called auto club to see what they could do, imagining a tow to nearest mechanics.(Midas Brentwood Bay) Auto club got the car to start after trying numerous things, found to be starter problem. Drive to Midas where they gave me an appt for next day to analyze. They even gave me a ride home!!

These amazing individuals at Midas in Brentwood Bay, BC are, well, an amazing group of people!…read moreDuring my flat tire repair service, not only did they call back suggesting they could repair it, they promptly did the service 1 hour before their shop closed, on a long weekend, without hesitation. I was impressed :) Thank you!! They provided extreme value through their customer service and warm hospitality. I recommend anyone who's within the Brentwood Bay area of British Columbia to go to this crew for their service needs.

I was in Victoria BC for few days and I needed a rear tire to come back home in SoCal, I called 3…read moredays before arriving to Canada and I called the dealer, they were booked but not only made room for me but they has the rear tire I needed, once We got there service was great, then after replacing the tire we were ready to ride around Victoria Island. Anyway, the day we were leaving our rear tire popped off the wheel, BMW roadside assistance only took from hanging op the phone 14min for the tow truck to get were I was, driver inspected, inflated the tire and went straight to BMW Victoria to get it inspected, they took care of my rear tire and us, adjusted the suspension, recommended to level the load to have a safe ride back home. Personal opinion and few reasons why might this happened so I blame 40% shop / 60% myself but luckily all worked out due to a quick thinking and group effort from Bmw roadside assistance who used CAAA, Island BMW motorcycle crew and of course myself. The bad thing is they do not have enough shop apparel something like shirts, hoodies, etc BMW Motorrad Victoria. White T-shirt with all the brands you carry doesn't cut it, marketing is so important these days. Again thank you to the crew of Island BMW Motorcycles in Victoria BC, you guys rock!

Highly recommended these guys! I've been coming to these…read moreguys for the last 8 years and they are always a pleasure to deal with and great prices. No appointments needed here and overall just great place that knows their stuff.

I went to West Coast Tire last week with my son to have my tire looked at too see if there was a…read moreleak in the front tire. The Mechanics and staff at West Coast were so courteous and helpful, and no problem seem too big or too small for them. Once the Check up was complete, they handed me the keys and when asked how much I owed they said "nothing" This was a pleasant surprise, and they let me know, because I get my tires there this is a service they offer to their valued customers.Thank you West Coast for Amazing customer service!! D Nugent