They had a 75 yo woman with dementia in the ER for over 24 hours and failed to notify family. Once…read morefamily located her, the nurses were not informative and lacked compassion. Would NOT recommend this facility. Worst experience ever!!

My husband has received excellent care at the YRMC-East, in Prescott Valley! We have made multiple…read moretrips to the ER and he was admitted twice. The workers quickly signed us in, and the triage nurses promptly documented the details of my husband's health issues on each visit. As we waited in the ER, he was taken for tests and had blood drawn by workers who were part of an organized team. The nurses and doctors were attentive and knowledgeable. Even the workers who cleaned the rooms were cheerful and efficient. During one trip, William Clark took the time to share more information about my husband's health issues than my husband's past cardiologists ever did. On another visit, Dr. Valdez, Lupe (the Health Coordinator), and the two virtual nurses went ABOVE and BEYOND in an attempt to connect my husband with better health care once we left YRMC -East. Their enthusiasm and need to provide the best care for my husband was heartwarming which relieved so much of our stress and gave us hope! We want to Thank the whole YRMC team for the dedication, service and kindness that they provide to their patients! Tom and Carol

The staff, service, and quality of care has been exceptional. I've rarely seen a hospital that has…read moreexceeded my expectations in just about every category. Even their bathroom and toilet paper's quality was excellent. I hope to never have to go back but if I or my fiancee do, we know we will be in great hands! Dr. Weston, Carl, Brooke, Dr. McGonagall, Rob, Ashley, and several others were the superheroes who rose above and beyond for their patient.

Worst care I have had, if you have a choice go somewhere else for your Ortho needs. 2hr 50 min to…read moresee a provider is unacceptable, waiting 3 months for PT is unacceptable, throwing RX's at you because they don't get you into PT and then blaming it on the PT staff is unacceptable. I was unable to contact the head of the dept because no one knew who the head of the dept is.

NAVAHospital continues to amaze me with their five star service exceptionally clean facilities and…read morediverse staff covering essential needs. They treat us vets in a very respectful manner. Their urology and wound care teams are beyond what is available in Prescott. And if one requires further care their community care teams will get you what you need whether it be in the Prescott area or Flagstaff, Phoenix as needed.

This place is a joke. Father passed here. Father misdiagnosed, coughing mucous for 10 months, 1 ct…read morescan come back in a year? He didn't make a year with a pulmonary embolism, Dignity Health figured this out on the first visit. Father had too much pride and thought the incompetent doctor at the VA would help him. They let anyone in the room, regardless of what the family says. Facility should be investigated and shutdown.

I was lucky enough to get some acupuncture and fire cupping by Damon when I was in Prescott for a…read morevacation. Not only was it an excellent treatment with wonderful service, let me tell you a few reasons why I think you should go to Sages' Healing Center: 1) Their services are personal, down-to-earth, and friendly. I didn't feel awkward or pushed into purchasing extra services. Dr. Kate and Damon both greeted me and talked with me. I can pretty much promise you that if you are a bit put-off by naturopathic or East Asian medicine, you won't feel like you're entering a funky other world. They are very approachable and will make you feel like a million bucks! 2) Their office is clean and comfortable. (And... free tea!) Everything was really clean. It was also in a convenient location, right off East Gurley street on your way in to (or out of) town. 3) Dr. Kate and Damon were really cool about offering advice that would help me for my future wellness. I live in Oregon and won't be back to Prescott for a while because of work, but they were still concerned about my health and gave me some suggestions for lifelong wellness based on my time with Damon. I ended up leaving with some supplements to help keep me well during my holiday vacation. If you're living in Prescott (or anywhere in Yavapai county!) and you're looking for a whole wellness center, definitely check out Sages'! You won't regret it!

I cannot say enough good things about Sages' Healing Center. Damon and Kathryn work as a team and…read moremake sure that you are on the road to recovery the moment you walk in the doors of their charming little office. They knew that I was in a money bind and still gave me the best possible treatment while working within the constraints of my budget, which meant that I received everything any other client/patient receives, thus losing some potential profit in the deal. However, this is the essences of the Sage's: their first priority is the wellness and quality of life of their clients. And I am on the road to recovery from an illness that was mystifying to my Western Medicine physician. Thank you so much, Damon and Kathryn, for caring about my health more than your bottom line. It is a quality that separates you from so many other physicians; it makes you beautifully unique!

Very informative and caring Dr great and and knowledgeable also excellent staff Easy to find at…read morehospital in Prescott Valley

This place is a hidden gem. One of the most respected heart surgeons in the world, Dr. Tibi,…read moreperformed a triple bypass on my dad. We waited over a week specifically for Dr. Tibi, and well worth it. Additionally, all the nurses/assistants took excellent care of my dad while he anxiously awaited his surgery, even keeping a smile on his face. They communicated throughout the procedure, and the recovery nurse, Cathy, was incredible. We are from Phoenix and would not go anywhere else in the State for heart surgery than Yavapi with Dr. Tibi and the hospital staff.

I have been a patient at Prescott Complete Care since they opened. When ill I have been able to…read moremake a same day appointment. I have received excellent compassionate care. The office staff is great!

I was told this office accepted my insurance and that I'd only owe a co-pay. Two weeks later, I…read morereceived a $200 bill by email with no explanation or mailed statement. When I called for clarification, I was bounced around, spoken to unprofessionally (a billing rep answered while chewing and saying he was "on lunch"), and never received a straight answer. I specifically asked for a detailed voicemail so I would have documentation, but instead I was told there was "no point " to leave one. Zachary even replied to my Google review stating they'd leave a detailed message, but that did not happen. For the record, the office has three of my voicemails with my phone number, and Zachary is welcome to contact me directly. All I have asked for is something in writing that explains why I was told I was in-network when I was not, and what exactly the $200 charge for a 20-minute consult covers. To date, I have received no transparency or professionalism. Patients deserve better.

Angelica at the front desk is amazing!! She went above and beyond helping me with investigating my…read morenew insurance information coverage. Super sweet and helpful. I would highly recommend.

Scheduling process was easy, I was able to get an appointment for the time that worked with my…read moreschedule. The front desk MA was thorough and courteous when it came to making sure my insurance booked my return trip to the Pharmacy.  Otherwise, this visit to Nextcare was a complete disappointment. The MA that checked me in was short and rude in her responses. Especially when it came to any questions I had before my appointment. When she swabbed me for the flu and Covid test, she did so so carelessly that it hurt beyond it should have. In the end, I just let it go and chalked it up to lack of proper training and poor bedside manner. However, the practitioner herself was also unhelpful. I waited a long time to see her and then felt the time she spent with me during the appointment was rushed. I have a persistent infection with zero relief to show from my efforts of going to an urgent care. I was never even shown the results of the flu swab- this experience is a stark reminder of the importance of seeing the physical evidence of test results with my own eyes.  I am left with stuffy, painful sinus congestion, a tender swollen neck and a persistent cough that keeps me up at night and bothers me throughout the day. The over-the-counter medication I take is not working, which tells me something went overlooked and something else is truly wrong despite what I was told. I will not be returning to this Nextcare if this provider is the one seeing patients. I will be asking beforehand and I will advise anyone I know that visits this location to do the same. This experience was a true letdown and it's a shame because it's the only Nextcare in the area that I'm aware of. Any other visit I've had here has been beneficial, the staff has been helpful and courteous. For those visits, my needs were addressed appropriately.

Came to the ER with my great Uncle on Sunday, June 14, 2026 at 10:30am. I've been a nurse for 20…read moreyears and while the professional staff was very nice, professional, and accommodating, the old man behind the security desk was rude and down right nasty to some people coming in to visit patients. He is not a pleasant man and shouldn't be the face of Dignity Health.

I had labs drawn 2 weeks ago and have heard nothing about the results…read more There is no contact number, and even walked in to get the results, yet no one could provide them

Dr Gordon may or may not be a good Cardiologist, but his office certainly is worthless. I went to…read moresee Dr Gordon after a minor stroke at my primary care physician's request for a heart monitor. At first, he seemed confused as to why I was there but finally figured I needed a monitor which, they arranged, and he also prescribed a TEE procedure that he did not do in his office. His office supposedly contacted the hospital to arrange. The hospital said it was unusual that a cardiologist wouldn't do this procedure himself and said they would have to contact other cardiologists to try to arrange. Never heard back after repeated contacts to both Gordon's office and the hospital. As for the heart monitor, I returned it per their instructions. However, I never received the results. I contacted Gordon's office numerous times for the results and my Primary Care Doctor tried at least 2 different times with no results. However, Gordon's office was very punctual in billing me and demanding payment for the amount the insurance companies did not cover, even though they did not give me the test results. My advice, look elsewhere for a Cardiologist.

This business is very poorly run. Do not, I repeat do not go to this business. They do not return…read morephone calls. They do not communicate with their patients. This is the worst experience I have ever experienced. This is like going to a fast food restaurant and working with minimum wage underpaid workers. They do not care about your pain and suffering. They are only looking out for the almighty dollar.

In my opinion they purposely overbook to acquire medicare dollars. The friendly staff is…read moreoverbooked. If you don't want a meal, they still sereve it to get those $ I got hurt there, they never examined me. A STAT MRI order was placed, it took five days to get me to a hospital. The therapist and orderlies are fine, with one exception. They had a class exerxise that not only put patients at risk, it brought them and famly members to tears. The grounds are not safe for handicapped or visually impaired. Equipment, like for eyes, hasn't been updated for 19 years (when I was there). It should be shut down.

I spent 13 days here after hip surgery and found their patient plan and care is excellent. I had 2…read moretherapy sessions per day equaling 3 hours per day. The hospital staff, nurses, doctors, nurse assistants and the therapy staff were very efficient and friendly and knowledgeable of my condition and needs. I had a single bed room and it was very comfortable with a large bathroom. Their plan is to get you up and moving. The dining room food was good with many choices plus they are informed of each patients dietary restrictions. The staff if very friendly and helpful to your needs. They also have an inexpensive meal program for your family who might be visiting during a meal time. Over all I would recommend this hospital if you are serious about getting back on your feet safely as soon as possible with the proper PT and OT therapy. Carol S.