Okay, I have been going to this place ever since they were located at their prior location, I can't remember where. But, I am acquainted with the owner/Manager who used to have a hair salon in our apartment building. Anyways, I stopped by today to check out their picture frames and came upon some other stuff that I had been needing. So, I went up to the counter to pay and asked the man behind the counter for the price of a yarn ball about big enough for a cat to play with (small) and he said $1.99. I thought that was too much so I told him I would pass on it. He then asked me to take it back where I had gotten it. I said, "excuse me"? And he said, take it back where you got that from. I said, "you want me to go back and put it back in the place I got it from?" He said yes, I am not hear to pick up after you. I was so shocked that he told me that, I just sat there with my mouth open. So I asked him, do you tell that to all your customers that decide not to take something? He said, yes I do. He said, you have to understand that I am here voluntarily. Which, I thought, was no fault of mine. So I asked him, so if someone brought an item from the back of the store and decided not to take it, you would ask them to take it back where they got it from. He said yes, I would. I then asked him what is he here for and he said, to do my job, which is just tending to the cash register. I commented on how i thought that was such poor customer service and he continued to argue the point with me. I was attempting to purchase a great tin man costume that was on sale but decided at the last minute not to because of his poor customer service. I told him, you know what, just forget it, I am not paying you for anything in this store and started to walk out as he was still yelling at me that he is not here to pick up after me. I was so livid, it took me a while to calm down as I felt badgered by this man who just sits behind the counter and does nothing!
I would suggest not shopping at this store because of the very poor customer service this man gives because he is not getting paid. I also believe that this thrift store is there to provide funds for a church, not sure which one, but if that is the way the members of their church treat people, then I will not shop there anymore. read more