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    Benton-Franklin Humane Society

    2.6 (15 reviews)

    Services - Benton-Franklin Humane Society

    Animal shelters

    Community Service/Non-Profit

    Pet adoption

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    2 years ago

    Animal caring and working hard to find homes for their orphaned animals. Easy to donate to.

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    3 years ago

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    14 years ago

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    4 Paws DogWorks

    4 Paws DogWorks

    4.5
    (6 reviews)

    We had our 8-month-old puppy in DeAnn's Canine Good Citizen class. It was a fantastic experience,…read moremuch better than previous class at a big box store. DeAnn kept us all on track and emphasized the important skills, plus answered questions about other behaviors that we wanted to address. Definitely recommend this facility and this instructor!

    I spent a week in a dog training seminar at 4 Paws. There were pros and cons to the facility…read more Pros: -This is a big space and depending on what type of needs you have, you could have 4 big rings or 6 small rings. -The people who manage the space, when I saw them, were friendly. -The bathrooms were clean. - There was bottled drinking water available. - There was a classroom area, we didn't use it, but it's great that it is available. - there is a huge outdoor area, nicely grassed for walking and playing with your dog on breaks. - well appointed with tons of dog equipment. Cons: - I'm probably going to say this one several times. The floors have a black mat overlay, which is better to walk on than concrete. BUT, I had to wash my white dogs EVERY DAY. Their paws, legs, skirting, and faces were dark grey. - The black flooring turned my pants black wherever it touched. - The dogs are breathing that black material as well as ingesting it when there is a treat that touches the ground. - One dog in my course left with Bronchitis. - we were wearing masks and still had black residue in our noses. Onward from how much I hated the flooring material. - I spent a shit ton of money for a 7 day training. During most of it there was banging and drilling and all sorts of noise because the facility didn't plan around the training, but rater opted to have maintenance or whatever done, during operating hours and during a time they had rented out the space. At times it was almost impossible to hear above the racket. - I felt this decision was incredibly disrespectful to our trainer and to those of us there for the training. I drove in for the training, as mentioned, paid a fair amount, and what I discovered is that I will never come back to this facility for another training, as the pros do not exceed the cons.

    PetSmart

    PetSmart

    3.3
    (26 reviews)

    Follow up to my review I have added a photo. I paid to have my pup have a shampoo and cut. As I…read morementioned the groomer did not bathe and only did a partial cut. In the photo you can see the head did not get touched nor the tail. As a foot, I have taken my dog to Petsmart many times and have never had an issue such as this.

    $89 after tip, specifically said, "do not skin him" such a weird request right, unfortunately the…read morelast 2 groomers did skin him, so apparently you need to specify but even that didn't work. I said he usually takes 3 hours, she assured me she could do it in 1 1/2 hours or 2...I said really take all the time you need. His whole underside is skinned, no trimming on the long hair around his parts, skinned patches EVERYWHERE, crooked face, specifically said no fluffy mustache, close shave, of course it was a fluffy crooked mustache. There was a huge patch of long hair hanging down on his butt plain as day!! When I got home and looked at him because of course when you pick up your baby their excited and wanting to get out as quick as possible so looking them over especially for my dog who has bad anxiety isn't possible. First thing I cut the huge chunk of hair hanging down, tried to fix his face cut the huge tuft of long hair hanging off his chest , just sick of it. I spend so much money and place after place either doesn't take the time or cuts him without telling me, I don't get it just so disappointed.

    Pet OverPopulation Prevention

    Pet OverPopulation Prevention

    2.3
    (3 reviews)

    I had first afopted a kitty through Facebook time line. (one of the foster homes) She shared the…read morekitty's progress each week. So I was excited about that. A few years later, I wanted to adopt another kitty she had on her fb. Then, kitty got moved somewhere else. So I emailed POPP each week to know the progress. They were infuriatedI was doing that! One of the foster moms, Tracy Sparks said more or less to back off on writing them emails. They wouldn't even respond at all. They finally Called me from Petsmart, to say, "I thought you were interested in this kitty. Your not here!! My husband picked up kitty. A few months later, the foster mom put another iucture up for this new kitty. I responded to her pick and said how adorable it was. And wrote,."hmmm" She emmediately unfriended me. Obviously didn't want me adopting another kitty from them. Tracy Sparks. All because I wanted to know how that kitty was doing!! Not a very professional behavior. You'd think someone who cares about the kitty's and their welfare is not recommended.

    I recently went into PetSmart looking to adopt a kitten from the event POPP was holding there…read more Well the lady who was talking to us was a terrible representative. She questioned me beyond belief before even asking which kitten we were looking at. After finally asking, she expected us to buy a kitten without even holding/interacting with it. She was incredibly rude and demeaning to my family. Not even sure her name or I'd call her out specifically. They want to help these pets and give them good homes, but then are super rude and ridiculous about it. I'll be getting my pet elsewhere!

    The Fix Machine Animal Health Clinic

    The Fix Machine Animal Health Clinic

    3.0
    (70 reviews)

    We have two dogs who have both been seen by The Fix Machine. The care provided by this clinic was…read moreexceptional. Our 8 year old Papillon mix had her dental cleaning done this past May and she also had to have 2 teeth roots extracted. The pre- opt appointment and blood work went well and the doctor took his time and explained everything. The day of the procedure went very well, the technician came out also took her time explaining what we can expect during recovery. The cost was comparable to other vets. The medication we were sent home with kept our girl comfortable and she recovered with no ill effects. Yesterday we took our 8 month old Chihuahua in to be spayed. We arrived shortly after 8am, the staff member checking her in was amazing. Very nice and took her time to go over the possible charges and estimate. We left feeling that our baby was in the best hands. When it was time to pick her up (we arrived at 3pm on a Friday), we were greeted promptly and had very little wait. You can not beat their spay/neutering cost and there is no compromise in the care you receive. I feel like our puppy received the very best care and treatment and I honestly don't think she could have received any better if we'd gone elsewhere and paid $400 like we were quoted from another vet. Sammie is 7 pound chihuahua, she was spayed and microchipped for around $134. I was a little concerned because about cost after reading some of the negative reviews about added cost, but honestly I can't see them doing this. They were always up front about charges with both our dogs. In my opinion, this clinic offers an affordable service for having your pets fixed. I would recommend them. My only feedback I can give is to the doctor (sorry I'm horrible with names, it's regarding the man vet) first off as I mentioned early, I loved how he took the time to explain everything and was very nice. My only suggestion is to lessen a bit on the hard sell in regards to the preventive medications. Surely it's good to encourage the use of preventative flea and heart worm medication but we kinda felt like we were being guilted if we didn't go with the brands sold by the clinic. LoL it's kinda funny and I hope he doesn't take this the wrong way but he'd be an amazing car salesman! Lmao Final thoughts - if you have an appointment in the afternoon you need to realize that those folks getting seen before you who have no appointment are there for the walk in shots and services. They aren't seeing the vet so no, you are not being overlooked. I heard someone complaining about that in the waiting area. I honestly love that they offer shots and services like nail trims as a walk in Option. :)

    Terrible low quality service, inexperienced veterinarians, who are unable to properly perform basic…read morespay/neuter operations. They only removed the uterus and one horn and one ovary. They accidently cut off one horn and lost it inside the belly as these people don't know how (not trained) to use ultrasound. They messed up the procedure and didn't even refund the money. Now 2 months later this kitten is in heat at 10 months of age and will need much more difficult surgery and anesthesia again, as locating the horn when the uterus is removed is much more difficult.

    Benton-Franklin Humane Society - animalshelters - Updated July 2026

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