I don't even give these idiots 1 star. Eric Washburn had plenty of time to let me know that he would not be able to do the survey on the scheduled day. I called the day before to confirm the appt.. Instead of calling or showing up himself, he sent one of his employees to give us some BS excuse that he was there for a meeting. I've had this appt. scheduled for TWENTY days!
People have schedules, jobs, lives & deadlines. It's infuriating when what is supposed to be a professional business, doesn't even have the decency to so much as call you in advance to let you know they won't be doing the job that day. Luckily, this survey is not holding up the closing of my loan. However, since I am in Social Media Marketing for Parker County, I will make it a point to let every bank, real estate company, title company, & anyone else who will listen, know that this company is ridiculously unprofessional & to hire them at YOUR OWN RISK. If you have plenty of time to take off work & waste a day, then this company is definitely for you. read more