I've dealt with Glen Hood for quite some time. I consider him to be the last of the great…read moremechanics around as they are so hard to find these days. He's fair with his prices and you can rest assured that when his mechanics diagnose the problem with your vehicle that it's done RIGHT the first time. Glen also has a body shop and he's done some touch up jobs on my Blazer and I was 110% satisfied with the results. I live in Richmond and I won't dare take my vehicle to any local repair shops here.

For any of you car love hood bros has the best cars they probably and they may not be but they're…read moresome old cars out there

I am strongly disappointed in the way this dealership navigates their "as is" vehicles. I was…read moreunaware that this was an "as is" vehicle prior to meeting with them. It was not displayed on their advertisement and was not disclosed during our chatting prior to my 2 hour drive out there. The vehicle was not cleaned and had no evident maintenance efforts. I asked several people in the office if they could give me some information but they told me they don't do anything beyond an "inspection check" and "oil change" due to the age and mileage.. but I question that more now after learning they failed to do the oil change on this one. I was then directed to the financing room, I should have walked right out that front door. That was my mistake. Above all else, it's very disheartening that there is no way they weren't aware of this cars issues. They watched me drive off, knowing I had my small, medically fragile child in the backseat. This vehicle was all I had to transport to and from hospitals and appointments for my child. I didn't expect anything extravagant as I knew my budget was limited. Less than a week later, I learned the entire emissions system was failing, failing catalytic converter, evap system, malfunctioning fuel tank, and a dead battery. I was told to talk with the office manager who has been anything but helpful. I now have a vehicle that needs over 3k in repairs, hardly runs and no possible solution. I've lost my faith in humanity after this experience.

Brought my Travel Trailer in for a state inspection, while waiting went walking around the lot, and…read morefound a car that I absolutely loved and the price was in the ballpark I was looking to send. I ended up getting a state inspection and a new car. Aron was wonderful to work with.

L and B is the greatest place to buy or have a Volvo maintenance - they truly are customer 1st…read morebusiness. This is family run business and they treat their customers as well as family. They have a huge selection of Volvos and different models of them. For private own car lot, thru do an impeccable job and If I could 10 stars I would. We absolutely, will be back to get either more vehicles or maintenance- these are good honest and trustworthy people.

My car broke down in Madison Heights while I was on a family road trip. They were able to check my…read morecar, fix it, and have us on our way in no time! Everyone was very pleasant and knowledgeable. Truly lifesavers.

these people will lie to you - then dare you to sue them. They know the attorney will cost as much…read moreas the settlement. I would recommend any prospective buyer go elsewhere. Anywhere but Dqvis GMC. They are an embarrassment to the car sales industry - which was not exactly stellar to begin with. they ripped me off for about $4000.00 then laughed about it.

I'm so disappointed in their customer service! I bought a new vehicle with dealer installed…read moreaccessories listed on the window sticker. I noticed a few days after buying it that all the accessories were not installed. I called the salesman who did nothing to help us. Then I contacted the owner. He emailed me and said the part had been ordered. Then I got another email saying it had arrived. I made an appointment with the service department to get it installed. When I arrived, the service department said they didn't have the part. They promised to order it and give me a call when it arrived. I would not recommend this dealership to anyone! Very dishonest!!

We had a very pleasant experience. John Griffin was not pushy and answered all our questions…read more Showed us the service area and helped with the paperwork. Everyone was friendly and we were able to drive our new /used truck home the same day. Everyone went out of their way to make it a good experience. Hope the truck does the same

Chris is amazing in the Service Department. His guys are really skilled & he's always there when we…read moreneed him. Plugged a tire for us-worked us in & really helped us out. Does all our oil changes & keeps all our vehicles running smoothly. Been going there for years for Service. Highly recommend.

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

Excellent show quality body & paint work at a fair price. Great people to do business with. You…read morewill not be sorry if you're looking for honest QUALITY professional work !!

From the owner: Body shop and Car salesread more

Recently I took my vehicle in for service. I needed the door repaired after it was botched up in…read moreIL. I was very impressed with the staff upon arrival. I was made to feel welcome. I was given a tour and told if I had any questions feel free to ask. It was a joy to receive customer service at its best. I'm hooked and from now on will have my vehicle serviced at Deacon Jones.

Drive from Richmond to buy Jeep. Devin is the best salesman. He is very personable and went over…read moreand beyond my expectations. I would definitely buy here again. Everyone was awesome. Thank you!