Thank you Terry for standing by your product. Great guy to talk to and easily available. Kudos…read more John D.

I've used Addie twice. They're responsive, they show up on time and they know what they're talking…read moreabout. I highly recommend them.

I called for well inspection and they said they would have owner call me and they never bothered…read more I have an older pit well on property and needed inspection for potential buyers. I called maybe twice if not them and another local well company. I guess if it's not a big job they don't bother to respond. The guy who took number and said owner would call was pretty rude too seemingly because I tried to describe the well and admitted to little knowledge as to what was there - which I later learned about with a internet search engine. So, I don't know how their work is but I know they were not of any value to me, just a waste of time and missed opportunity waiting for a call that was a false promise.

I can't stress enough how great this company is I would hire them 100% of the time…read more They saved me from a nightmare of an inspector who not only "dropped the ball " by missing my first appointment. But one week prior to my inspection report being due to my buyers, told me to hire someone else because they refused to do an inspection report if I couldn't provide a document from 1950 that they said likely didn't even exist ....No I'm not kidding ... I called Bloyer, explained my situation that I essentially needed an inspection and water test ASAP. I had the buyers realtor bugging me for the report. I spoke with Chris who came out the very next morning and did the inspection. They got me the report and water sample report within a few business days. They even went out of their way to call the lab to check on the status of my samples and called me with updates because they knew the time crunch I was under. Amazing company, super friendly, PROFESSIONAL, and caring employees.

With the subzero temps this past week, having our furnace quit working last Sunday could have been…read morea stressful situation. We called Dan McCue and he gave us options to try on our own. Our unit needed more investigation and Dan was out promptly for a service call. The 15 yr old unit needed parts and repair and Dan clearly presented our options. We decided to go with a new unit and he had it installed within 24 hrs of making the call! WOW!! Grateful for all he did to resolve the issue. Thank you Dan and install team, for your caring, professional and exceptional service!

Al Beyers has done a great job troubleshooting my 23 year furnace. Ed has been out twice and…read moresolved my heating issue. Water was all over my basement so I was very worried. He even came on a Sunday about 6PM to assist. thanks and Al Beyers is always my first call. Comes same day as well.

Great job done by the entire C&E Wurzer crew! From the initial contact with Milli who guided us…read morethrough the entire process beginning to end, Bandon who oversaw the process and coordinated with the insurance company, and the crew who completed the work in a timely and very neat fashion, we couldn't have had a better experience. Thank you to everyone who made the job so easy!

Absolutely Avoid - Unlicensed, Unskilled, and Completely Irresponsible…read more I strongly advise anyone considering this company for roofing work to look elsewhere. They advertise themselves as "roofing experts," but the truth is appalling: surely only one individual on their team, maybe the "boss" is actually licensed for roofing. The rest of the labor is subcontracted to unlicensed, untrained workers - individuals they seem to pick up from street corners or Home Depot parking lots, South American migrants, with no verified experience in roofing or skylight installation. The crew that came to replace my roof was in junk trucks that collect trash items, with no company logos; they spoke no English, the tools they used were a duck taped 2 ladders into one so they can get to the roof and duck taped electric cables to play Latin music while "working". Before leaving the block they collected some of my neighbors trash chairs and baby crib. One of their "bosses" proudly stated they are from Guatemala. Regardless where they are from they had no clue of the job to be done or work ethics. A side note: they ruined my flower beds and plants I had just planted in Spring. I hired the company to replace my roof and skylight because the 2 American gentlemen that came to my door to get my business seemed thrust worthy. I did not go out looking for them, there were other companies coming as well since we just had hail. However, due to their subcontracting, the job was clearly botched. As soon as winter hit -- the first winter after the roof replacement -- the skylight started leaking around the corners of the skylight. Water damage stained the bathroom ceiling, completely ruining the paint and creating the perfect conditions for mold to grow. Despite multiple calls and three return visits where they applied sealant around the skylight (and proudly showed me the caulking tube as if that's a professional solution), they now deny any responsibility. Instead, they're absurdly blaming "temperature changes" -- despite the fact that I've lived in this home for over four years and never had a leak before they touched the roof. They also said it is practically "impossible" to file claim with the skylight manufacturer- no explanation given. Their customer service is dismissive, evasive, and frankly insulting. One of the guys offered me $100. They refuse to fix the damage their shoddy workmanship caused, and it's clear they never intended to stand by their work in the first place. Their practices are shady, their professionalism nonexistent, and their concern for client satisfaction is zero. Clearly, hiring them you get zero warranty on their labor. This company is a textbook example of what happens when you hire people who cut corners, use unqualified labor, and run from accountability. Save yourself the stress, expense, and water damage -- hire a licensed, reputable roofer who takes their craft and clients seriously. I'll be taking legal action.

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We called Rock Valley for an estimate to replace mom's furnace. They were on time, actually did…read moresome troubleshooting, and got the response to us. It included best, better, and good options. Highly recommend.

I'm from the Madison area and was looking for a part for my water heater. Came up empty. I…read moreexpanded my search and a larger supplier (who did not have the part) said to give E&D a call. I talked with someone and left my information, part #, water heater model, etc. They called back within minutes to confirm they had my part (and just one of them). They held it for me and I drove down right away to pick it up. Upon picking it up, I was confused by the size of the box, so we opened it and, sure enough, the little part was in that big box - but it looked slightly different. She called "Dan" who explained how the WH models changed over the years, and the parts changed with it - and yes, it should work just fine. If not, they'd work with me to get it figured out. In short - they were right, and the part worked great. The customer service was exceptional - super nice people and very knowledgeable folks. Would totally recommend them.

I would give 0 stars. Their customer service is horrible. They had no problem charging me over…read more$1000 for an RO system less than 1 year ago. they were all nice and said call us when you want filters changed and what not. all the sudden it completely stopped sending water so we called for them to come out to service and change filters. called for 2 weeks and they kept trying to pass the call to someone else instead of just scheduling an appointment. Then on Tuesday they said someone would come out wednesday. That was a no call no show. I called again thursday and the lady tried saying it hasn't been 2 weeks. (It was). I would not recommend to anyone. I would be embarrassed if I was the owner. Buyer beware!!! call anyone else but them. You can see past reviews had basically the same issue. I normally like to support small businesses but this is one I will never call again.

The owner and his team are remarkable. I was impressed with their response-time, their efficiency…read moreand their professionalism. The roof they installed on the house and garage at my parents' place looks great. Communication was excellent and refreshing. Everything went smoothly and exactly as promised. The crew was outstanding. They were diligent and courteous and did a great job cleaning up. I would highly recommend them!

I worked with Shane and Brent who have now done several projects for me. I told them what I wanted…read moreand how I wanted it and they managed to do an amazing job and going above and beyond of what I would get from anyone else. If you get an opportunity to work with them, take it, they are very knowledgeable and will not lead you astray. I would hire them again in a heart beat and would not recommend anyone else but them!

After my basement flooded, I contacted Southern Lakes Plumbing & Heating, who recommended Phil's…read moreElectric Drain Service to fix the issue. When he arrived, I explained what was going on. Despite telling him that turning on the water caused flooding, he did so anyway, which, of course, only caused further flooding that I had to clean up myself afterwards. After about five minutes, in which he was talking out loud, clearly confused, not understanding what was going on, he told me he could not fix the issue and said that we needed a plumber. We were then told there would be a $145 service charge for coming out, but we were only informed of this service charge after "their work" was done, which lasted just five minutes and only caused further flooding. When I told him we were never informed about any service charge, they reduced the fee to $125. This will be our first and last time ever contacting Phil's Electric Drain Service, and I recommend you do the same due to their lack of expertise and extremely unethical practices that exploit those who use their services.

Came out same day! Very efficient and worked very hard to help me clean my complicated sewage…read moresystem! I had been told from another company that i would need to replace my pipes and after Phil's came out for a thorough cleaning it turned out i did not! Professional, honest and hardworking! Highly recommend and will be using them again! Amazing company! *not sure why it says San Franciso, it was in Harvard, il.