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    Rock Valley Services

    4.6 (7 reviews)
    Open Open 24 hours

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    4 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    9 years ago

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    SERVPRO of Rock County

    SERVPRO of Rock County

    (1 review)

    ServPro was a life saver for us! We are first time homeowners, and when we had a sewer drain back…read moreup in our basement 3 days before we left on vacation we were complete mess (that is saying lightly)! ServPro came to the rescue! To give perspective we called them on Monday afternoon, they had someone out to assess the issue that Tuesday morning and then the cleaning was completed on Wednesday! Working closely with our Home Insurance company, they were professional, efficient, fast working and perfect customer care! Due to the time sensitive matter their office receptionist, Amber, quickly connected us to a Project Manager to come out and asses the damage. Jim Gryder, project manager, was amazing! He put both my husband and I's mind at ease on the damages. He work closely with our insurance assessor to make sure everything was accounted for. Jim also explain everything as the process was going on and came out multiple times to ensure everything was completed/progressing correctly. He even coordinated with our friend whom was watching our house over our vacation to come in and check the drying process each day while we were gone. We truly appreciated everything Jim did! He completely made us feel comfortable so we could go on our vacation without worrying about what was happening in our house. The ServPro Crew team, Ronny, Willie & Christian, who came out on Wednesday was super professional, fast working, answered any questions we had and even gave us advice on a few things. Ronny even helped us take a few pictures of personal property damage for our insurance before disposing of them. They explained everything they were doing up front and walked us through everything after the clean process was done. Also, Jim came back out once they were collecting the drying fans to do an estimate for repairing the damages for us too! He worked directly with our home insurance coming so we didn't have to play the middle man! We truly high recommend ServPro of Rock County. They helped us so much during such a stressful situation. Thank you so much to the whole ServPro Team!

    From the owner: SERVPRO of Rock County is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

    Ducts On Call - Madison's premier air duct cleaning service

    Ducts On Call

    (2 reviews)

    WOW!! RUN!! Don't walk!! These guys are AMAZING!! So.... I live in a condo complex that…read morewas built in 1988. The owners were instructed that we needed to have our dryer vents brought "up to code" as most of the vents had become disconnected... and were venting somewhere inside the building.. but not venting out side the the building. Argh... a challenging task for sure. I called several companies to come out and give me an estimate. Every single company I called said "I will find your disconnect, but you are responsible for replacing your drywall, painting, etc" Not good news. Then... Ducts On Call came out... and they spent 4 hours researching... trying to figure out which vent was mine that exited out of the back of the building. But since every single dryer vent was disconnected in the interior of the building... there was NO way they could figure it out without tearing up the ceiling in mine, and my neighbors units. I was SO frustrated. But then Nick suggested we put in a new vent duct from my unit straight out the front of the building. It was my only option. He said we would need to schedule a time in the future... but I told him I needed it done in the next 3 weeks. He said... "I will make this happen for you" Well for starters... he DID NOT CHARGE ME for the 4 hours he spent trying to figure out which vent was mine. HE SAID... "I didn't solve the problem.. so I will not charge you" What?? 4 hours of your time for free?? Moving forward..... Nick and his crew came back 2 weeks later to install my NEW, up to code dryer duct on a new path out the front of my condo. I was SO not looking forward to having my ceiling ripped open to have the duct installed. So the day had come. Nick arrived before his scheduled time and he went to to work. I asked him... "How much of my ceiling do you need to open up?" He said... "I'm not opening your ceiling... I'm going to drill a hole in the exterior of your building, and slide the new duct straight back to your dryer connection" I was beside myself! I could go on and on... but let me tell you, this guy is the real deal!! He is incredibly gifted at what he does... super friendly... hard worker, and gets the shit done!! For what I thought was going to be a day of HELL... turned out to be a day of BLISS. I CAN NOT recommend this company any more than I do!! They were AMAZING... and the job was smooth, and quick, and so much easier than I dreamed it would be. Let me state again... that I called several companies to get the job done.... and these guys were one of the newer companies I called.... but I hit the jackpot!! Trust me!! If your need Duct work done... these guys were stellar from start to finish. And no... I'm not related to them... I'm not his high school friend... and I knew nothing about them, but I took a chance... and boy... am I glad I did. Amazing! THESE GUYS KICK ASS!! Give them a try!! Thank You Ducts On Call!!

    OMG, these guys are great! Nick and Kim are awesome! My son in law blew out our dyer vents and…read moredidn't get the pipes put back together. Took Nick & Kim like 5 minutes to reattach everything at no charge!

    Rock Valley Services - hvac - Updated September 2026

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