It's Lowe's - same setup and configuration as all other stores. Spent a lot of time here in the…read moreweek that I was here, buying stuff to help my nephew with his new home. Staff were friendly, not a lot of people due to Covid-19, but that helped to keep our distances :)

Lowe's has gone to self checkouts. Listen, I will never…read moreever use a self checkout. I was told that a person could assist me there, I will never ever go thru a self checkout lane.

I needed some specific fittings as I was trying to "create" something not made…read more Found an older gentleman working there who asked if he could help me. I explained to him what I was trying to build, and he took me directly to an aisle that had all the parts I was looking for. He helped me find a few specific pieces to make everything work and even made a couple of suggestions once he saw what I was putting together. He went straight to all the parts needed, and together we assembled exactly what I was looking for. he probably saved me 20-30 minutes of shopping time. now THAT is customer service!

This a family run business. Chris the owner is AWESOME! He went out of his way to help my wife…read moretoday with a propane issue. His store is a delight to visit. His staff is so helpful and his prices are more than fair. My favorite hardware store to go to. I will go out of my way to shop there and you should too. Let's all support our local owners that go out of there way to help us.

I used to drive to Jefferson City or St. Louis to shop at Menards. We're so lucky to have one in…read moreRolla. And the app is an excellent convenience. We were pleased with Lowes but having strong competition is a good thing and Menards is a very strong competitor. Their selection and service is excellent and I've found their employees knowledgeable and helpful. I'd rather get their promotions as sales instead of rebates but understand why they do it. Once I had an issue with a rebate not arriving and it took a couple tries but they solved it. During this pandemic I've got to emphasize the app. It's great to just pull up and all my shopping items are ready. I think you can also do it via the website. I'm going to keep using it after this is all over. One piece of advice for Menards -- it needs to be possible to pay with rebates and return credits via the app and website. You have numbers on these things so it should be doable. That will increase use of the app. It might already be possible but it wasn't obvious. Bottom line: I'll keep using them and am grateful they came to town. :-)

Always helpful and willing to help no matter if it's there department or not and always some one to…read morecheck us out ,never have a problem with this store ,will keep going back

Super helpful even though they didn't have the 3 things I came in for I did end up buying other…read moreitems. They carry a lot of items

Awesome small town hardware store. Don't be fooled by the small town part. They can compete with…read morethe big name hardware stores. The prices are always great and the staff is always super helpful. They do delivery around the area for a small fee. Location is in the middle of town can't miss it!

The Family Center in Rolla is a cool store. It's your basic Farm & Home store but nicer. They have…read morea large selection of men's and women's apparel, shoes, farm supplies, and they have a really nice section of farm toys and gifts. This is kind of a must see if you're in Rolla, MO.

Just went there searching for some garden items. Unfortunately the 2 workers were too busy talking…read moreto each other to try and help us. We asked for their help and they said they didnt have much in the way of garden. Really? They couldn't be bothered to look with us but generally just pointed in a direction. Prices are excessively high too.

This is why people piss and moan that WALMART put mom and pop hardware store out of business. I…read morewent to the local hardware store to get some keys made, pretty simple task, not at this "LOCAL HARDWARE STORE " she manage to dig out the easy quickset lock keys but when it came to the older locks she wouldn't take the time to dig through the keys. So she said I will make your 6 of each of these but we don't have the other ones. So I said no thank you I will try WALMART only other choice at that time, So I go to Walmart seen 3 kids standing around by the sporting goods desk and asked if they knew how to make keys they said yes sir and never missed a beat got all done perfect. AND BY THE WAY I SPENT 12 dollars on keys had a propane tank exchange and got some charcoal, could have got it all at the local hardware store.

Very nice store. Well organized, good range of products and helpful staff. "Big City" store with…read morehometown feel.

Service, Selection and Value were great!!! Got some boots on sale and a black cowboy hat at a great…read moreprice! Everyone was super friendly and helpful!!

This store has deceptive bait and switch pricing. went in to buy an item that priced on the rack as…read more7.99, said item rang up to 14.79! when questioned on price check the manager said it's not illegal, he doesn't have to honor any price in the store, and got agitated when questioned asking us to leave. Tge item everywhere else retails for 7.25-8.00, meaning the item was correctly priced. Sent someone in 2 hours later found 3 more items "mispriced" conveniently! Shopper beware and watch your receipt. We will never shop there again on principle of not enabling a deceptive theft pricing scam. And the manager is even worse. To act like the customer was wrong and asked to leave the store to cover it up. Fail Dickie Bub. replace that Manager and price right to attempt to recover the situation

I like how neat and tidy this store is. Some farm stores are dusty and smell...this place isn't &…read moredoesn't. It's a small store with a big selection. If a farm store isn't your thing, you should stop by sometime...they have good sales and you never know what you might find that you didn't know you were looking for.

I called your store at 6:34 pm on a Sunday to ask about metal building anchors. I believe the…read moreperson that answered the phone call was Bill. He asked how he could help me. I told him and he walked across the store found the anchors and length and price. The thing that struck me was the store had been closed for over 30 minutes and Bill still took care of me. I will always remember the service your employees offered me. Forever your customer, Michael Badolato