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    Tri-Lakes Humane Society

    5.0 (1 review)
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    1 year ago

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    Ask the Community - Tri-Lakes Humane Society

    North Country Animal Shelter - Tucker - January 2019 Adopted from North Country Animal Shelter, Malone, NY November 2018.

    North Country Animal Shelter

    (15 reviews)

    I adopted a great little poodle called Parker age 1.5, from north country in Morrisville Vt. The…read moreform asked what situation would cause you to return the dog. I wrote separation anxiety. Sure enough, after a few weeks I realized he had a very bad case. I live in a 2-family home and the other family was complaining because he barked and howled all day. I called the shelter very upset and tearful saying I needed to rehome this little dog. The person I talked to shamed me. She said "can't you just give him a Kong filled with treats." This statement told me she knew nothing about anxiety in dogs. When a dog has separation anxiety, their bodies are flooded with adrenaline and they are in fight/flight mode. They are having a huge panic attack that lasts till the owner comes home. I filled a Kong with chicken and when I came home 3 hours later it was still uneaten. As soon as I opened the crate he grabbed the Kong and ate. A dog with this issue is suffering, not just reacting angerly because you left him alone. Someone should teach this worker about these issues. No dog should ever have to suffer that kind of fear. I am now working with a poodle rescue to rehome this little dog whom I have come to love very much. Also, when I brought Parker (now Dash) home he had a double ear infection, tape worms, and he was chewing his scrotum and needed to wear an Elizabethan collar. This vet trip cost me $280.

    The Volunteers working there constantly reminded me that they were doing me a favor by me rescuing…read morethis dog. I was doing the dog a favor by rescuing the dog. Their self importance and narcissism almost made me leave. After the infections and all that stuff that dogs get from animal shelters that are poorly kept turned out to be a great dog, the only problem is they said they gave him shots I told them I need proof of the Rabies shot because I'm going into another country with the dog well that was seven months ago and I'm still waiting for it. After, I tried to call, the phone number is out of service. Too much attitude from them to ever go back or recommend them. I feel sorry for the animals there, they would probably find homes for them a lot quicker if they lost the poor attitude.

    Crane Mountain Valley Horse Rescue - Bijou, available for adoption!

    Crane Mountain Valley Horse Rescue

    (2 reviews)

    I've waited a long time to write this review about Crane Mountain Valley Horse Rescue, Inc. I'm…read morenot impressed with anything that they're doing. Not one thing. I know too much of their personal and professional lack of integrity and taking from the community that was freely given to them. It's a disheartening story really. Nevertheless that's not my story. I had a problem with a landlord in Westport, New York who swindled me and was threatening to take my 6 horses from me to pay for unfounded damages. However, I digress...the real story is that Crane Mountain Valley Horse Rescue, Inc., is not what they appear to be. If you want to be demeaned and criticized when in a jam and being rescued this is the place to go...But I don't like being blamed, verbally abused, and demeaned by the co-founder based on his disease of alcoholism. Let's face it I found this horse rescue so hard to work with I wouldn't tell anyone to go there with their horses or take horses to them unless you want sub standard customer service and to be harassed by Eddy, the co-founder. Well, it's been my experience after years in the horse industry when you rescue horses things change on a farm, i.e. the dynamics of the farm change. I brought 4 out of my 6 horses to the farm for about 3 days. Yes, I paid for my horses to be rescued (refunded in the end), but Eddy kicked me out after 24 hours of being at the farm. No real reason -- just didn't want to be "put-out" by rescuing my horses. This is after he decided two of my other horses wouldn't get to go to Crane Mountain, without discussing the issue with me and after insisting that I drug my horses to load them into the trailer. I was instantly betrayed and I was furious with these decisions without my consent....after all I was the owner of the horses paying for their transportation $150.00 less than 25 miles of travel for 6 horses, and paying for them to board at Crane Mountain. Anyway, after 24 hours of my four horses being at their farm in March I was confronted by Eddy, the co-founder, who yelled at me for over 20 minutes about how my horses created mayhem at his farm. He insulted my horses, my feeding program, my ability to handle stallions, babies, and all horses in general. I've been working with horses most of my life and my horses are all well mannered including my stallion, which he couldn't handle. Nevertheless, I endured for about 20 minutes and then retaliated. He was drunk, stone cold drunk and I told him that and few other things too. News flash Eddy....it's a rescue and horses come and go don't they? The story is longer and more in-dept, but you get the drift. I was dealing with an angry opportunistic, drunk that had to cut me to shreds to justify him throwing my horses and myself out of the rescue situation in less than 24 hours of being on the property. His farm was disrupted by rescuing four of the nicest horses every... (1, 31 year old gelding, 1, 16 year old mare, 1, 21 year old gelding, and 1, 1 year old). My stallion and a mare never made it to the farm. This rescue was more of a self centered drunken drama created by Eddy. I moved 3 days later to the Westport Fairgrounds where I lived homeless with my six horses, 3 cats, and 4 dogs for 6 weeks in the back of my truck. It was safer than keeping my horses with him and Nancy his wife who is a smart woman, but a grand waste of time. She's a sad case of an abused wife not willing to leave an abusive man -- what are you waiting for -- for him to change? In a nut shell Crane Mountain Valley Horse Rescue is NOT worth the drama of being rescued. You and the horses pay for the emotional dysfunction of the co-founder. Frankly, it was a disgusting experience.

    My experience with Crane Mountain Horse Rescue is nothing but positive with the reward of being…read moreable to adopt a smart, sweet and handsome horse that I love to the moon and back 8 years ago. I admire Eddie and Nancy's devotion to animals, their perseverance, their accountability, their moral compass and their admiration and devotion to each other. That is what makes this rescue work! I am forever grateful to them both. Love. Love. Love.... It is sad to read someone in an unenviable situation having to find shelter for themself and their animals resorting to derogatory and defamatory language handling their frustrations. I am sure there is another side to the story. A true shame someone would post such nonsense about people who do so much good.

    Humane Society of Chittenden County

    Humane Society of Chittenden County

    (15 reviews)

    Jess the director will blame everyone else but her staff for her staff's rude, incompetent,…read moreunprofessional behavior towards people and potential adopters and and those people who have reported staff members and write poor reviews are being asked by Jess and the adoption manager to not come to the shelter anymore!!!! Instead of firing the staff or trying to make someone's time spent their more comfort she blames the reporter!!! Lots have poor reviews have been made by lots of people about the way the staff and management treats the animals and people who come to look!!!!

    We came to this shelter with open hearts and an open home, ready to adopt a puppy and offer a safe,…read moresupportive environment with structure, training, and love. We brought our resident dog who is demonstrably very social with other dogs as well as extremely gentle with children. What we experienced instead was a process that felt disorganized, unprofessional, and frankly, the opposite of humane -- for both the dogs and the adopters. We were told -- only after paying a non refundable deposit -- that the expectation is for all dogs to be off-leash and playing happily during the first meeting. Anything less, we were told, would be a sign that the adoption wouldn't work out. That is a deeply flawed and unrealistic standard, especially when dealing with shelter dogs who are often under-socialized, under-exercised, or recovering from trauma. The first meeting was rushed and poorly handled: A nose-to-nose fence greeting (already stressful), Immediate face-to-face leashed interaction in a small space, And instructions to unleash our dog within 2 minutes, before either dog had decompressed or acclimated. The puppy was understandably overexcited, and began mouthing and climbing on our dog's face -- completely normal puppy behavior, but totally unsupported by staff. Our dog gave a single air snap and growl, which the puppy responded to by rolling over and de-escalating. The interaction resolved on its own -- appropriately and peacefully. Instead of recognizing this as a normal part of dog communication, the shelter staff immediately ended the interaction and told us the match was off, citing a zero-tolerance policy on "snapping" -- again, something never disclosed to us beforehand. And we were told our deposit would not be refunded. We pushed for a second meeting, which was allowed -- and staff even admitted during the session that they "don't have time" to properly facilitate dog introductions. That alone raises serious questions about the quality and fairness of their assessments. At that second meeting, the puppy ran up from behind and startled our dog. Our dog responded with a more intense correction -- and again, the match was immediately dismissed. Later, we were sent a video of the second meeting -- and what we saw did not match the shelter's written notes or summary at all. The video clearly showed our dog behaving appropriately the vast majority of the time. The moment of intensity was directly caused by the shelter puppy running up behind her, unsupervised and untrained -- a moment the staff failed to redirect or acknowledge. Nowhere in the staff report was there any admission of their role in facilitating the interaction poorly. We were stunned. Not only was our dog's behavior misrepresented, but the shelter refused to take any responsibility for their role in creating an unnecessarily tense and unsupported scenario. Instead of helping set both dogs up for success, they forced an avoidable incident, then used it as justification to shut down the entire opportunity. Our deposit was begrudgingly refunded only after escalation to the CEO. We expressed a willingness throughout to: Do structured intros Work with behaviorists Create a safe, gradual plan Foster-to-adopt with oversight Accept feedback and do the work We were told that "you can tell everything you need to know in the first 15 minutes of a dog meeting." That is not true. That's a shortcut. And it's a dangerous one. And if the shelter is truly so concerned about safety and "boomerang pets," why are they not requiring meet-and-greets with children or other pets -- only resident dogs? That inconsistency undermines their rationale and further exposes how arbitrary the process really is. We're no longer seeking to adopt this dog. But we are sharing our experience publicly because it's clear that many adopters are being set up with unrealistic expectations, and many animals are being denied loving homes based on a system that prioritizes rigid policy over common sense, compassion, and context. This shelter claims to advocate for animals -- but in practice, they're pushing away dedicated adopters and failing the very dogs they claim to protect.

    All Breed Rescue

    All Breed Rescue

    (14 reviews)

    My girlfriend and I adopted our pup, Sophie, from All Breed and we were so happy with how they…read moretreated us. They are an incredible organization doing great work. When we want to adopt another doggo, we'll be back to All Breed for sure! We highly recommend that everyone chooses rescue over a breeder; All Breed is a great choice if you're looking for a place to rescue a pup from.

    We adopted a dog I had to return after 10 days as she was extremely aggressive with other dogs…read more Before adopting her I made sure to let the shelter know that we live in the city and she needed to be good with dogs. I was told she was dog selective but not aggressive in general. I understand dogs can be different outside the shelter but there was no way it would have been safe for my children to walk her in the city. Either way, their website clearly states that a dog can be returned within 10 days of the adoption and the adoption fee would be refunded less $150. When I followed up on this, after not getting a response in over a week, I was told that my contract stated that no refund would be given. Below is a copy of the paragraph from their website: If you've brought a new dog home but don't think it's going to work out, you have the option of bringing them back to the shelter within 10 days of the adoption, and we'll refund your adoption fee less the $150 deposit. Based on this experience I would not suggest working with this shelter.

    VT Dog Rescue, Inc - Finding loving homes for rescued shelter dogs - VT Dog Rescue

    VT Dog Rescue, Inc

    (3 reviews)

    Volunteers are amazing The owner of the rescue is not open to professional opinions. Talks about…read morebeing a team, but is dismissive of trained advice. We came onboard as experienced fosters and trainers/ behaviorists for a litter of puppies. It was chaotic from beginning to end. I'm hoping it was a one off. Brigitte is not accepting of any advice or respectful of others knowledge, doing what's best for her rather than the puppies. Understanding the big picture is extremely important and she doesn't get that, nor was willing to consider any opinion that didn't fit her narrative. Perhaps she's better with older dogs/proper placement and should stay away from puppies. She also overdoses on worming meds for puppies. 2 doses within a week and wanting a third dose in the 2nd week. Twice in transferring puppies she used volunteer drivers who did not have adequate ways to transport. Puppies riding unsecured is unsafe for the driver, the puppy and others on the road. It's hard to write a negative review of a rescue because it's hard work, but in my case this was a negative experience.

    My experience with VT Dog Rescue has been anything but positive. Throughout the process, it has…read morebeen an emotional roller coaster, and is a ride I am so thankful to have gotten off. It all began 12 weeks ago, when we originally filled out their extremely lengthy application, which asks very personal and intrusive questions, and even went as far as asking us who would care for the dog if we died from Covid. I understand the need for dog rescues to be thorough with the applications to ensure the dogs be placed in the absolute perfect home, but their screening process and grilling of their applicants are preventing dogs from going to good homes. After filling out the application, I found it odd we never received any sort of confirmation or correspondence that the application was even received. The original dog we were interested in and whose name we had put on the application had been adopted, so I sent an e-mail with another dog's name who we would like to learn more about. I never received a response from my e-mail, and did not receive any communication from them until about the 6 week mark. At that time, an email was sent, stating that our application was under review and they will begin processing it and contact the vet of a previous dog. Days pass, and we hear nothing. I finally received an e-mail that said they had concerns with our vet history. After that was cleared up, they moved on to the personal references. Again, days pass and we hear nothing. I would send e-mails asking for updates and get no response. Then we get an email saying our references were fine and we would need to fill out yet another application. She asked for us to fill the application out how we would answer it, and how our children's grandmother would respond since she occasionally stays at the house and watches our two children. Weeks pass, no communication. Finally, I call them, and she tells me that my application was dismissed because they didn't feel enough information was given on my children's grandmother and how she would feel about caring for both children and a new puppy . Did they communicate to tell me that not enough information was given- No- of course not - just decided to throw out the application and not respond to my e-mails. On the phone I explained to her that my work schedule had changed and my mother-in-law was no longer at the house watching the children and they would soon be back at school. She said that changes things and they would reactivate my application. Then I received multiple e-mails grilling me about my work schedule stating that my 5 hour work schedule was too long for a dog to be home by itself, so I assured her my husband would come home from lunch and walk the dog daily. Now they were finally ready to show us a dog. We got to pick our top five dogs, and was set up with our top choice! We were so excited! Finally, I thought things were looking better, and all of this was going to be worth the wait. But little did I know, what I was about to experience was the biggest drop in our roller coaster ride of emotions. After the visit with the dog, late that night we receive an e-mail that said we need to discuss the visit. I called her first thing in the morning and waited all day for her to return my call. She finally calls, and said we could not get the dog or any dog from them because my daughter appeared "fearful" of the dog and it would not be a good fit. I think it is unfair to determine if we are a good fit based on a 20 minute meet and greet in the pouring rain. I am sure my daughter is not the only child who is a little nervous about meeting a new dog for the first time. We have taught our children to not run to dogs and give them big hugs. We have told them to ask before petting a new dog and make sure it is safe. I think my daughter's actions were appropriate under the circumstances especially due to the fact my husband was bit by a dog whose owners told us he was friendly and okay to pet. Since then our children always ask if a dog is friendly. My daughter did not run away, hide, or cry, but rather just ask questions making sure it was safe. She even brought a ball for the dog to play with. After we left, we went to the pet store to get everything we would need, and my daughter picked out a butterfly toy and a purple bone for the dog because the foster mom had said she likes butterflies and bones. Myself, and the kids are very disappointed and heartbroken. We have a large fenced in yard, a home with plenty of neighborhood dogs to play with, and huge hearts looking for a dog to love. I apologize for the long review, but I don't want another family to have to go through what we went through. So unless, you don't mind waiting 3+months for a dog, don't mind a rigorous screening process, don't mind ignored e-mails, work less than 4 hours a day, and have children that run up to strange dogs and snuggle them, I suggest you look elsewhere!!

    Tri-Lakes Humane Society - animalshelters - Updated August 2026

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