I'm a Graphic Designer in California and I have a client who is near this printer in Colorado. We have ordered many items and several that happen annually through Tri-Lakes Printing including their Annual Report, event programs, posters, and various other items. I've been working directly with them since 2021 (my client has many more years with them) and they've always delivered an excellent product, even on short timelines. Their staff has amazing attention to detail and always check with us if something might not print well or they have a better solution to offer! read more

I went in Saturday morning seeing how it was closed for the weekend of labor day. The owner saw me parked outside not knowing it was closed and let me go inside really quick to print out some resumes. Great service and really appreciate that gesture! read more

I guess I'm just going to have to stop taking the easy way out and drive a little bit further for better service and less frustration. Sooo, as my other review mentioned, I got my wedding invitations (invites and response cards) done at Tri-Lakes Printing. It wasn't a great experience, but they are close to home so I took them another project. The printing was promised Monday, but I never heard from them. Then I stopped by Tuesday morning and they hadn't even started the job yet. They called me at the close of business Tuesday to tell me it was ready. Today I go by to pick my order up and according to the prices quoted when I dropped the job off it should have come out to about $80. Well the gal that was "helping" me rang it up and said it was going to be $243 dollars. HUH?! Somehow the 39 cents per page printing became 90 cents, and the paper that was quoted to me at 25 cents per sheet was now 50 cents. I obviously wasn't willing to pay more than the quoted price, so the clerk (with an attitude) asked who had given me the quote. I didn't know this when I dropped off the job but the owner had been the one to give me the quote. Well, that changed her tone and she honored the quoted prices. Part of the printing job on each order was pixelated. That should have been pretty evident when completing the order. I'm not quite sure how this happened, but I never received a phone call asking me to provide a higher resolution image. I didn't want to complain about it because it was already a hassle. Tri-Lakes also printed 100 more of one of my items than I had ordered, and were trying to charge me. I stuck to my guns and told them that I had only ordered 100, not 200. Instead of owning up to their mistake and letting me keep the extras the gal took them. Not sure what they'll do with 100 of my wedding reception cards... Whatever. read more

We've always had a good experience with Tri-Lakes Printing. Quintessential small town business where they can do the job fast if needed and are willing to help. Super knowledgeable and their always spot on with suggestions. They have all of my printing business. Go see what they can do. Banners to business cards!! read more

Not sure about the haters out there and the bad reviews. I've always had a great experience and I've been going to them for years. I have used them for multiple projects including business cards, flyers and banners. Bill and Kathy, the owners are usually around and if not the staff is all great. They can even help with graphic design if you don't have someone to do that for you. Sorry haters. I love this place and the people that run it. Easy access off Jackson Creek Road in Monument, CO. Five minutes from the Baptist Road exit off the I-25 freeway. read more

Kathy and Bill have built a powerhouse in the world of printing! No job too big or too small, they along with all of their teammates at Tri Lakes Printing put the personal touch on each and every project. Active in the local and surrounding communities, Tri Lakes Printing is a business that cares about their communities far beyond any printing needs. I have worked with other printers over the past 20 years and as of the last few I'm glad to have found a place that is excellent both professionally and personally! Thanks for all you do for us. Lisa at My Comfort By Design, HVAC. read more

I was worried based upon the reviews, but needed something quick and wanted something local so I gave them a try. I wouldn't describe the service as friendly, but they got the job done. I emphasized I needed it within a time frame and they got it done earlier than projected, which was appreciated. The quality of the product was fine. I'll give them another shot. read more

Don't go here! So rude and hateful. Acted like we were bothering them with wanted 120 pieces of paper printed. Acted like we were idiots. Terribly rude the second we walked in the door. Never walking in there again!!!! read more

Good service, great graphic designers, hard workers, but not personable at the front desk. Need to work on their bed side manner. They come across as rude and maybe they are stressed out . read more

Immediately when I walked in the door as I was greeted and welcomed. I was not sure what I was looking for or what I wanted but they graciously pointed me in the right direction. They showed me a variety of options and choices on how I could do my project. They showed me samples of things they had done in the past and different papers I could pick from. They explained everything to me in simple terms when I did not understand something. The price was right and they finished the job 2 days before the deadline! I will definitely not hesitate to go back when I have other projects. as they helped me every step along the way. read more

I have used Tri-Lakes Printing for many years and have never been disappointed. From printing copies to business cards to graphic art posters to magnetic name plates . . great quality and good pricing. I highly recommend them! Linda T read more

Great prices and wonderful service. Forget Staples or Kinkos, this is the place to go! I use them to print products for clients and they stay very true to colour and have tonnes of different stock to choose from. They have a graphic designer on site if you need their services and the print staff are extremely willing to work with you and help you get exactly what you want. They are very professional and I highly recommend them! read more

Just not someone I would like to do business with in an ongoing relationship. They were fine until an issue arised and the teeth and claws came out. Clearly margin for them rules and trumps customer service. If I were you- think twice. It is hard to rate someone like this but I thought it the right thing to do. read more

I've used printers all over the country for various personal and business needs. In the city of Colorado Springs there are several print shops around. However when it comes to service and quality. Tri-Lakes Printing has been personalable and on time with every project. Several projects requiring last minute changes have been met with care and attention to detail and I've found on more than one occasion where I had made mistakes in my print pieces their print operators caught them saving me money and valuable time. Their facility is top notch, friendly, and above all clean. I've toured many a print shop. Working with Tri-Lakes Printing has always been a pleasure. read more

So frustrated! Went to Tri Lakes Printing because I wanted a quality print job for a special event. They quoted me 15 dollars for the job, messed it up, made me drive it back to them to have it redone and then charged me another 30 dollars to get it right. I paid 45 dollars for 25 programs! When I called to complain to the manager and told her I would post it on facebook and yelp if she didn't make the situation right, she told me to go ahead. Basically they do not care! Too bad it's the only printing service in Monument. Makes me sad because I truly want to support local business. read more

Tri-Lakes Printing provides great quality, fast service at a low price. I ordered may copies and they were done with in a couple of hours. Kathy B. read more