Yesterday I contacted Valley Electric about some strange electrical issues I was having. They…read morecould have sent a technician out and changed me a service call. Instead, they recognized that the issues were probably on the supply side and suggested I contact my power provider. My power provider realized that the issue was theirs. It has been temporarily fixed as a second crew will need to come out to fix it properly. I had up to 8 people working on this issue for about 8 hours. Since this is a power company issue, it is going to cost me nothing. This says a lot about Valley Electric. They could have easily made a few bucks off of me but decided to do the right thing instead and provided excellent customer service.

Got my light fixture/ceiling fan fixed today, which was totally unresponsive to the light switch,…read moreby David at Valley Electric of Harrisonburg, who was thorough, prompt, personable, extremely knowledgeable and professional. He took apart both it and the light switch in his quest to find out what was wrong, tested every wire, the neutral, and the sockets to see if they had power, and replaced some small plastic items that needed replacing. When the fan and lights were working again, he was still not satisfied, because there was a small rattling noise, so he unscrewed the top of it to feel around, removed a piece of paper and did something else, tightened the screws, and I'm hearing just the slight hum of the fan blades as they whirl around. He will be the one I call the next time I need an electrician.

Recently, I had a dire electrical situation. Exceed Electric came very quickly and resolved the…read moreissue in short order without charging me an arm and a leg. In fact, I was so impressed with Cory, I had him return to address another issue where he had to crawl through a narrow crawl space! Licensed and insured, Exceed actually did "exceed" my expectations, and I wouldn't hesitate to recommend this professional company for any electrical work needed.

Great work! They were very efficient and thorough in diagnosing my issue with my A/C. Provided me…read morewith pictures, showed me actual parts and explained its function to me. I appreciated that! I would definitely use them again!

Great local business. Highly recommend these guys. They responded to my needs very quickly!read more

I had the owner, Drew (?) Shull work on my old house. He fixed it just fine and didn't charge me…read morean arm and a leg like the other local plumbers are happy to do.

I interviewed 4 companies and chose Excel for their quality products (I chose Bosch), the time Jim…read moreVance spent with me, answering my many questions and not only explaining my new unit but drawing it out too. The installation hit a couple unforeseeable snags so the project was 3 days, but they made sure that we had heat. I also was able to meet several of their staff and was very impressed by their work ethic, knowledge and kindness. I had to call this week about a rattle I had never heard before. Kyle was here the NEXT morning. He spent several hours under my house and inside. He didn't "see" anything but removed and retightened possible causes. We waited for 2 cycles of the unit and we believe the rattle is gone. If not Kyle assured me that it would be fixed if it reappeared. I am very thankful to Excel Heating and Cooling for excellent service staff and product. PS they also sent me the most delicious airpacked sleeve of fresh cookies in a tote, that was a huge hit at Thanksgiving week in WNY, as a thank you.

Original complaint: My AC would not turn off / running constantly…read more Diagnosis: Bryan w/Excel Heating & Air stated my ac's coil was leaking & currently blowing "poisonous" R22 refrigerant into house. He stuck an instrument inside unit in garage and it began beeping nonstop, which he said indicated the coil leaking. He also stated the motor needed to be replaced even tho it was running non stop. He stated my AC was not worth fixing and needed to be replaced at an approx. cost of $7000. He advised me he put some coolant in ac even tho it was leaking to make me "comfortable overnight" but it would eventually leak out; and said no charge for the added coolant. Lastly, he adjusted the thermometer settings on the wall before leaving & the ac was still running when he left. We agreed I would call him w/a decision the following a.m. He asked me to call him on his cell number listed on business card. Instead, he called me the following a.m. at 10:30 to see if I'd made a decision. That same morning, a 2nd opinion from a different heating & air company first looked at thermostat & stated the ac was turned to off position. He later verified my ac is working fine, but the motor itself was stuck in the "on" position and was why it was running continually and needed to be replaced @ $815. He assured me there is NO LEAK in the coil. They put the same instrument in garage unit (as Bryan had used the previous day) & there was no beeping to indicate a leak. I was dumbfounded. He concluded my entire ac did NOT need to be replaced, only the motor. I called Excel Heating & Air back to report these findings, talked to DAVID. I did not mention Bryan had stated he added coolant until David asked if I would pay for coolant added. I verified Bryan said no charge for the added coolant and did not charge me anything before leaving. (Why did Bryan shut the ac off on thermostat before leaving the previous day if he added coolant?). Moral to story: ALWAYS GET 2ND OPINION. I originally called Excel because of their 100% rave, positive reviews. However I am aware there are companies businesses can hire to input positive reviews online for a fee.

Would not recommend. They came all the way to my home refused to test a pressure tank but…read moreimmediately asked for payment for trip out. Consumer Beaware

We had small leak in our bathroom ceiling. We called and were able to get someone to see us the…read morenext morning as this wasn't an immediate emergency. Chris was dispatched out to us. He was friendly and knowledgeable. He found the problem and fixed it quickly. We asked questions as he worked and he educated us about what was happening and why (and didn't seem annoyed by our curiosity). He even made restaurant recommendations! We will definitely use this company again for future work.

When Mr Olin Landis (who was a Christian pastor) started Landis Heat and Air, he was a Chtistian…read moreFIRST and a business man 2nd. Was well respected by many. Since his passing his son(s) took over and, let's just say, they do NOT have the same qualities (care and compassion) that their father did.

My 34 year old heat pump finally bit the dust this summer. Landes fixed it up enough to keep us…read morecool until they could install a new one. Of the three quotes I got for a new heat pump and air handler, Landes was least expensive. But not so cheap that I questioned it. They didn't have any complementary options, but when you consider the price difference, they weren't that complimentary. They're straight forward. I didn't feel sold. I'd recommend them to a friend.

Tim is awesome when it comes to getting any major/minor repairs done in the house. He's super…read moreaccommodating while his pricing is on point. He gets any job done quick and professionally. Recommend him to everyone in the area.