Dry River is the best plumbing service I've used in four decades! The revamping of my home water…read moresystem had been done poorly by another company, so I got Dry River Plumbing to redo it. Good communication, responsible scheduling, skilled work, professional yet personable demeanor - all excellent! And the final bill was half what I expected!

Dry River Plumbing came out to our rental property the same day that we called with an emergency…read moreplumbing issue. We had not been customers of theirs prior. Work was done quickly, efficiently and with high quality. When we got the invoice, we were pleasantly surprised at what they charged. Will definitely use them again!

Fraudulent billing. Paid for a contracted job and gave 50% down. They came and tore out the shower…read morein February of 2023! This job still isn't completed! I called in March and was told they needed to reassess the price. He didn't do that until August 2023! I literally had to get an attorney to get a refund on my 50%. Then they charged half of that for a little over two hours of work (I have Cameras) and charged for three people being there and there was only two- one was a helper at $80 hour? And plumber was $90? I can not warn ANYONE ENOUGH do not use them! They pad the invoices. Pay attention folks! I have all the proof!

Had a service tech come check a gas furnace end of 2024. Found it had a bad thermostat. This was a…read moreFriday evening and I paid the $200 upcharge Technician went back Monday afternoon to replace and spent 20 minutes putting in a new thermostat, $100 Then charged me 1.5 hours labor $157, $40 truck charge and a $20 credit card fee! I called the company to ask about the charges and they said that what it is too bad. No credit on anything! I would not use this company for any reason for any kind of work. Totally unrealistic charges for the time spent on site.

We asked for service on a tankless water heating system and replacing a pipe under a bathroom sink…read more The first task was slightly different because the previous owner had set up an excellent but unique system in the house. Some of the pipes had build up from hard water. However, all the repair needed was replacing a part in the tankless system that caused the leaking. The build up was cleaned and looked like it had resolved after we had upgraded our water softener solution. While the individuals who came were kind, the first one took 3 hours and then had to call in a supervisor for the tankless system and piping. It was wasting my time working part-time from home while caring for a newborn full-time. Then, I asked multiple times for an estimate and they skirted around the question. When they looked at the sink pipe, they just put plumber's tape around it. The job wasn't finished when they sent an overpriced invoice. They said it was an error. We asked twice for an itemized invoice which they never sent. Also, we told them not to come back to finish the job if they would charge more. They promised not to charge more, came, and then charged more. Now, the water system is connected to a heated floor system installed by the previous owner of the house. Multiple professionals commented on how well the previous owner installed the system - including Blauch Brothers. Since they touched the system, it does not work. When asked if they could fix it for free since they likely did something, they evaded the question with "we can help you by looking at it" but not saying clearly whether they could do it free or not. It is understandable if they couldn't do it for free, but the lack of clarity was disappointing. We will likely pursue the previous plumbing company as they were dependable, efficient, and reasonably priced. They were just not available at this time, so that is why we tried Blauch Brothers. The biggest advantage this company has is that the people were polite and you could get an appointment quickly.

I had a sewer backup at my townhouse after hours and the other plumbing company failed to show…read moretwice. I called Blauch Brothers on a Saturday morning and they were able to arrange for a plumber to come. Josh was so amazing! He switched things around so that he could come right away since we hadn't been able to flush the toilets since the previous night. He cleared up the backup quickly and was very friendly and professional!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

Wes diagnosed our water quality issue (water softener wearing out), made a recommendation on an…read moreexcellent replacement system and installed for us. He did an excellent job! I recommend Wes for all your plumbing needs!

From the owner: I specialize in plumbing, new and repair to existing plumbing. Water treatment, bathroom remodels,…read moreinstallation of new flooring. I take pride in doing a good job and at a reasonable price. I give discounts to military, veterans, and first responders.

Nothing but praise for Mike and his team! They come on time, what they fix stays fixed, and they…read morecan fix ANY plumbing issue, no matter how complex and creative they are. Very fair prices too. Highly recommend

I needed a plumber 21 years ago and have used Mike ever since. I have bought and sold two other…read moreproperties and did full renovation projects that included all new plumbing for the entire homes. Mike does what he says, is reliable, he does not try and sell me stuff I do not need, he uses quality products so you do not need to call him back. If it is a small or big job, I do not get gouged with pricing either and he always shows up when he says.

My tenant let me know that the ac (heat pump) wasn't working at my rental house in Harrisonburg…read more She had tried to call several different companies to make an appointment, but they all were scheduling a week out, and they also wanted the landlord to make the appointment. I remembered several years ago I had called Solutions Mechanical (now Fixed HVAC & Plumbing) and they had come out very quickly, so I looked them up, found that their review ratings were just as high as before, and called them. David answered right away and set up the appointment for THAT AFTERNOON, in just a few hours. The tech arrived within the window of time, called me to let me know how much the repair would be (and it was reasonable), had it up and running very quickly, and let me know it was repaired. I paid and my problem was gone within a few hours. I'm glad my tenants didn't have to wait a week to have the ac back on! Thank you so much!

Call first! We came home from vacation to find our hot water heater had broken. called 4 other…read moreplaces who couldn't come out the same day, some not even the next. Solutions certainly was the solution. Scott came out by noon and we had a new hot water heater by 5 pm. Scott was professional and informative. He saved our day. We highly recommend Solutions, and especially Scott!

We had small leak in our bathroom ceiling. We called and were able to get someone to see us the…read morenext morning as this wasn't an immediate emergency. Chris was dispatched out to us. He was friendly and knowledgeable. He found the problem and fixed it quickly. We asked questions as he worked and he educated us about what was happening and why (and didn't seem annoyed by our curiosity). He even made restaurant recommendations! We will definitely use this company again for future work.

Would not recommend. They came all the way to my home refused to test a pressure tank but…read moreimmediately asked for payment for trip out. Consumer Beaware