We were very impressed with the customer service at the initial appointment. I could not choose a…read morecolor and made several trips to the store and each time they were very helpful and friendly. Once we finally made our selection the flooring arrived quickly. The installation was very professional and I am extremely pleased with my new floors.

Be very cautious dealing with this company! After sending my measurements, I was given a price…read morefrom the warehouse manager to install carpet and padding. Then a lady from the office came out and added carpet in the closets (which I do not need), increasing the price significantly). When I received the second price, it increased by over $1500.00. Now they refuse to honor the first price stating, "he should not have given me the price." Not my problem! He did! I'm currently in the process of retaining an attorney.

Really does not get any better than this company as an investor this is the only company I will…read moreever use !!! They have done several comercial inspections on large properties for me and are absoultly top notch !!! They recently did inspection for me on an investment property in Ft Walton Beach and saved me about 15k in repairs that the seller did for me because of there fantastic detailed report. They even went back to varify repairs after they were finished. They also did inspection for me on a comercial property in Destin for me and it was also top notch !!! They have permanently earned all of my buisness !!!

We have used Fusion for our tile cleaning and sealing twice and have been pleased with the results…read moreboth times. They are professional, courteous, and punctual with appointments and scheduling was easy. Would definitely use them again!

Pathetic excuse of a company. Our property management company used then to "fix" water damage in…read moreour unit. What they left behind was worse than the damage itself. Baseboards broken and not replaced. The carpet pad was missing under the carpet. The one baseboard they put back looked like a 2nd grader nailed it back. We contacted them and they said they would repair it right away. Upon arriving at our unit...they did nothing. If I could post pictures of their shoddy work I would. Call your 3rd grade nephew to do repair work before these people, it will be the same.

Purchased tiles and grout. Then determined we would use a different tile. Only about 45 days after…read morethe purchase attempted to return. I did not expect a full refund and would have no problem with a "restocking fee". What did I get? NOTHING! I first inquired about the return and was told "Let me check with the distributor to see how much could be refunded". I never got a return phone call, so a month later I stopped by only to be told that there is no refund of any kind whatsoever! So, if you buy here, beware, there is no refund of any kind for any quantity of your tiles. Go to Lowes, less selection, but you can return it all or the pieces you don't use.

Super team here of Carlos, Sylvia, Chris, and Allen to help you select just the right materials for…read moreyour project. We're working with them on project #4 and I could do a happy dance to express how pleased we are! You do yourself a disservice if you don't go over to their showroom and see what all options you have. They are gracious with their time and with sending samples home with you, so you can audition them in your particular space before installing them. They have the expertise. Their prices are competitive. They are A+

Long review ahead:…read more We needed our two out of three of our internally fogged up double-paned patio glass replaced and to have the door track replaced/repaired. We contacted three local companies for estimates. One said they likely couldn't get to it for a looooong time (lots of new construction/storm repair going on in our region) and wouldn't even come here for an estimate. One eventually came out and estimated it would cost $7,500. Yikes! I suspect they were going to replace the entire patio frame holding 2 windows and the sliding door (three double-panes and the surrounding frame). Parts On Wheels came here the next day and estimated less than $2,500. There was a wait time for the glass from them, too for the reasons listed above. When the glass was finally available, they contacted me several times to confirm the date of work. They (Donny) showed up on the early side of the estimated time of arrival and got to work. He disassembled the frames that held the fogged up glass and re-assembled them around the new glass. He put a stainless steel cap on our old aluminum track (that looked and acted like a roller coaster) for the sliding door. Donny went above and beyond the call of duty when he started scraping paint splatter (from a rather amateur house painting) from the window that did not need replacing. We are extremely happy to be able to see our back yard through the patio windows again. Great job, POW!

This business was highly unprofessional and the execution of getting my screens installed in my…read morehouse was poor. Originally we had scheduled a date of last week (Nov 28). Where I stated in the text confirmation (Nov 21) that I would not be home due to the fact of traveling for work and I would have a friend that would have to show up at the designated time. The technician showed up an hour early and did not send a text, email, or any form of communication so that I could notify my associate of the issues. Then the sizing for the screens were wrong so no actual work got done. After that they contacted me about rescheduling the appointment but I stated that I would rather have a refund due to the poor execution and inconsiderate timing of the technician without prior notification. I was then told that I could not get a refund due to the fact that the screens were already made... Which I then pointed out that the screens that were originally made were wrong and that I never confirmed the actual next appointment nor confirmed that I wanted them to proceed with their work till this conversation. The employee then stated "I will just have the owner call and deal with you"" which by then I felt was highly unprofessional and rude. About 10 to 15 mins later the owner calls and tries to remediate the situation but I stated how I felt his employee was rude for her prior comment and I just want my refund so I can take my business else where. He then proceeds to say, "I mean I can give you a refund. I am not worried about that little amount of money." This was the owner of the business and his employees that talked to a customer like this and with that being the case... I will never work with this company again.

I was thrilled with the selection and the entire process of them fabricating all the custom…read moredraperies and upholstery for our home in Alys Beach. Even with the last minute changes our interior designer made, they were able to meet our deadline and at a minimal charge to what could have been a complete disaster to our budget. I actually prefer their concierge service over the old retail showroom, as the gentleman brought hundreds of samples right to our home which made the selection so much faster. Kudos to them, they are fantastic!

I would suggest avoiding this place. At first look, the owners seem accommodating and are happy to…read morequote a time and price for the project. As the time for execution came near, they doubled their price and tried to push the date back. There are far too many retailers in this area to allow this kind of service to exist.

What a great place!! And you can actually find a person to help you! They have straight boards and…read moreeverything else! Will be going back time and time again.

I have to mention the Stacey and the ladies in the back working orders. They work really hard to…read moreensure what is needed can be found and brought in. They do this without making the situation feel as though you are a burden like most local construction places do. The prices are a little higher for parts found at Lowes/HD but cheaper than others local building suppliers. They have the ability to provide more specialized products though. The other con is the flood of contractors that tend to always show up all at once.

Cindy was absolutely wonderful to work with! She was knowledgeable, friendly, and incredibly…read morehelpful throughout our furniture purchase. She went above and beyond when I needed to sneak back in and order a recliner for my husband's birthday. Thanks to her assistance and discretion, I was able to completely surprise him, which made the gift even more special. Her customer service was outstanding, and she made the entire experience enjoyable and stress-free. Thank you, Cindy, for all your help--we truly appreciate it!

I have had my recliners for 1 year...since the day they were delivered, I have had problems. One…read moreentire year, I have dealt with Danielle at the Niceville location, and have been told parts are on order, then wrong parts were sent, then we have the parts, but they really did not. Not she says that the repair person didn't tell her the parts were not sent. She blames the manufacturer or the repair person, anyone but not taking blame herself. I spent $6400, and I want my furniture fixed! One year is just not acceptable. I'm tired of being bullied because I am a senior citizen and they think they can blow me off. I think I have been much more patient than the average person.