I just wanted to leave a review of my good experience of my phone call with Jenni from mold…read moremasters. I saw a targeted advertisement on my words with friends game this morning, and normally, I wouldn't even contact anything that is directly advertised to me. But, as I told Jenni, I felt like it was meant to be, for me to call them. I had a very good experience with her and felt that she was knowledgeable and caring. They are coming out tomorrow for inspection and air sampling, and Tuesday and I will update my review at that time. ******** Update: the specialist, John, came in and made us feel very comfortable about the process. All my interactions with this business, from the time I called Jenni, to my interactions today, were so positive, which is not something I get from all companies I deal with on a regular basis. I felt empowered to make good decisions about what needs to happen next with our home. Samples were sent to the lab. The good news is, he didn't see or smell any mold. It was $295 for the hygrometer and lab testing visit. They also offer free demos but we decided to go directly to the appointment. I was able to choose from a variety of immediate appointments, and he arrived, on time, the very next day after I spoke to the owners. I was very impressed with that. I would highly recommend this company. I can tell they have integrity and I felt confident to hire a reputable local (Tampa Bay) business. There was no upswell, no sale tactics. Anyone that knows me, knows that I write simple, honest reviews and am not swayed by people, big or small companies and I'm just a regular retired housewife who doesn't have a business to represent or a horse in the race, as the saying goes. So when you read my reviews you get my honest initial impressions and further assessments. Thank you for reading. Will update as things unfold and we get lab reports back.

I can not speak highly enough of mold masters. I called them on a Thursday and they came out that…read moreFriday morning. The worker they sent out was professional, knowledgeable, and kind. He knew exactly what he was doing and what to look for. He answered all of my dumb question right away. Mold masters deserves every 5 star review they have.

Allen was absolutely fantastic to deal with from the 1st call to the last goodbye! What a…read morephenomenal job he did for us at such a stressful time he came in and had us back on our feet and moving forward again! We got numerous (5) quotes from the corporate companies around us and by chance called Rise Restoration, they were extremely fairly priced and seeing as they are a family owned small business we took the chance. Not a single regret!! Highly recommend! The best part was the attention to detail to protect our floors (newly installed) during the process. Setting us up on our path to reconstruction.

From the owner: Rise Restoration – Built with Purpose. Driven by People. Rooted in Family…read more When disaster strikes—a flooded kitchen, a moldy crawlspace, or the aftermath of a fire—it’s more than a mess. It’s a disruption to your life, your home, your peace of mind. That’s exactly why Rise Restoration was founded: to step into that chaos with confidence, compassion, and a plan. We’re not just another restoration company. We’re a family-owned business, built by people who know what it’s like to protect what matters most. We’re restoration pros, problem-solvers, and people-first responders who believe that every setback is an opportunity to rise—together. That’s why we made a commitment: respond faster, communicate better, and deliver high-quality work that honors the trust you’ve placed in us. Rise Restoration is here to help you recover. From our family to yours, we’ve got you. Together we rise.

SOLID 5 STARS! This…read moreherewith is the chronicle of me, Peter the Pathetically Proud Pedant. Bright was the morning and high my heart when i set forth to fight the Mad Mold Monster, where events eventually eventuated as I shall now sing. Always anxiously alliterating with world weary wisdom and surprisingly superior sagacity I strove to complete this outrageously odiferous odyssey. Classic Restoration accompanied me on this quest. With Guido's gifted guiding and Karoline's Cagey calculating the Mad Mold Monster was defeated. Now since my furiously flying fingers are suffering from calamitous catastrophic cramp I will veto vociferous vocabulary and tell the tale. Whew! Sagas are hard work! My dishwasher leaked water and it got underneath my floor. Before replacing the floor I was told I need mold remediation. I hired a company to do mold testing and the results were positive for mold spores and a protocol was written. I got estimates from several companies that specialize in mold remediation and was dismayed at the various prices I was quoted. These ranged from $8,000 - $14,000 dollars since it would require tearing out and replacing walls and cabinets. Guido from Classic Restoration to the rescue! Guido informed me that before tearing apart my condo, I should have the flooring in the affected area removed to see exactly what the damage was. This made sense to me and Classic Restoration got the job. After removing the floor Guido determined that HEPA air cleaning, bacteria wipe down of the whole condo, and Bacteria bombing should solve the problem. The cost for these services came to $2,650! This is 1/3 of the lowest price quoted me by the other companies. I cannot thank Guido (& Karoline) enough for their honesty, hard work, and fair prices!

Guido and Karoline really helped rectify a horrible home situation that was a health hazard caused…read moreby the previous home owner. Their staff assessed, treated our recently purchased home, and remodeled properly and beautifully. We recommend Classic Restoration and Reconstruction to anyone who needs to build or restore their home! Lisa G

GREAT COMPANY! Scott and his crew took care of everything after my mom's condo flooded in a…read moretropical storm. They are professional, thorough, fair, considerate and just all-around nice guys. Scott went above and beyond and made us feel well taken care of at a very trying time. Thanks, Scott, we will recommend you every chance we get.

From the owner: Specializing in: - Water Damage Restoration…read more- Upholstery Cleaners - Fire & Water Damage Restoration - Carpet & Rug Cleaners - Tile-Cleaning, Refinishing & Sealing - Industrial Cleaning - Drapery & Curtain Cleaners

If you would like to use this company, rest assured, they will try and use every penny of your…read moreinsurance money for their repairs. Not only did they overcharge for their services but they used my condo for repairs to common areas as well as eating their lunch and using the rest rooms. I complained but it was ignored. What they did was such an over reach and took so long that you just have to decide that they were squeezing every penny they could from the insurance. For a job that should have been five to ten thousand dollars they charged $30,000. They arrived and over promised and under delivered. No stars. Use another company.

STAY AWAY--SHODDY, INCOMPLETE WORK AT PREMIUM PRICES! House still holding moisture 30 days after…read morecompletion, and NO accountability. The disaster after the disaster. After Hurricane Helene hit and flooded our home, my wife and I were in need of pro remediation fast. To their credit, Master Restoration was the first to call us back. Having gotten their name on recommendation, seeing their positive reviews, and verifying they were licensed and insured, we decided to hire them. Although their price was extremely high compared to competitors, we believed we would be getting thorough, premium service by a respected, established local company. How wrong we were. Right out of the gate, we were blindsided by their refusal to remove our glued-down engineered wood flooring. Apparently they only include easy-to-remove laminates and floating tile. No price adjustment to their flat rate was offered as compensation, leaving us to seek out another vendor for that, at additional expense. Once the contract was signed, we also discovered our main contact wouldn't return calls or texts unless prompted by his superiors, forcing us to repeatedly contact the main office to inquire about the schedule and project status. On two occasions, he did assure me that permits for the work were being secured through the city on our behalf. Next, we realized each phase of the project was apparently being farmed-out to unknown subcontractors, who performed substandard work without adequate supervision or any follow-up inspections by the company. They would show-up at our home without notice, forcing us to reschedule them at more appropriate times. No HEPA air scrubber was used during the process. They did the four-foot drywall cutout, but we later noticed some insulation was still left in place, as well as inconsistency with door and window frame removal. Kitchen cabinetry wasn't handled properly, with floor-to-ceiling sections cut in half, rather than removed at the crown. The plumber they hired didn't even have a part to cap the water line when disconnecting the fridge! The so-called "sanitization" phase would be laughable if it weren't so abysmal. Instead of checking to make sure the house water main was turned on, the team attempted to use a dribble of water from an open interior pipe to mop the floors. When that failed, they asked me if they could use the black contaminated water from our storm-damaged swimming pool! I refused, of course, and then they finally checked the water main and turned it on. Even with fresh water, the clean-up was nothing more than pushing a dirty mop around without any cleansers, resulting in cloudy, soiled floors still caked with drywall dust. Then came the "dry-out" phase--shamefully lacking in industry-standard protocol. One dehumidifier was brought in to cover 2500 sq ft, along with a handful of air movers. They were left in-place for five days, which we were led to believe would be more than adequate. Apparently not. When the team returned, they appeared to take a couple of moisture readings, which seemed to be below the 15% mark, as required. I watched as one team member fumbled with a moisture meter, pushing buttons until the reading looked good. I have since learned he may have been "fooling the meter", by choosing hardwood mode instead of the appropriate soft wood mode for the beams. Thirty days out, readings reveal the moisture is still far from gone, remaining saturated between 28-36% in certain places, leaving us at risk. Lastly, we were promised by contract a complete post-remediation report with photos to be furnished to FEMA and our insurance carrier. To date, we have not received the report, and Master Restoration has failed to respond to our queries about its status, as well as the status of the city permits or the PRV mold report required per their license. Now we are faced with the unpleasant prospect of paying EVEN MORE MONEY to another, more reputable company to complete the work. Do yourself a favor, and PASS ON MASTER RESTORATION!

I experienced a water leak underneath my kitchen counters and tile. Preferred Water Damage came…read moreout immediately to assess my damage and begin cleanup. They were prompt, courteous, and professional. Nadav not only made sure that I understood they entire process, but he referred me to others that could help me through the process of filing an insurance claim and repairing my kitchen. They hauled away all debris and tried to leave my kitchen in a way where I could have some usage during the cleanup phase. I would highly recommend Preferred Water Damage for any water damage issues that you have in your home or business.

From the owner: Preferred Water Damageread more