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    Trial Pro - Tampa

    5.0 (1 review)
    Open • Open 24 hours

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    Consumer litigation

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    1 year ago

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    Morgan & Morgan

    Morgan & Morgan

    (431 reviews)

    Downtown Tampa

    My case is still on going, but the service and care I've received thus far has been top tier. I've…read morebeen in an accident before and feel the lawyer performed bare minimum. With Morgan and Morgan I've literally been in contact with a team of very kind dedicated individuals. It's been a very positive experience and I would highly recommend anybody I know to seek Morgan & Morgan's help. Signed, One of "The People"

    I was referred by another attorney to choose Morgan & Morgan for my auto accident claim. At first,…read moreI felt like I had made a great choice because the intake worker, Heather, provided excellent customer service and made me feel very welcomed. Unfortunately, my experience changed after that. I went through two different sets of attorneys and 3 case managers , and I eventually had to file a complaint because of the lack of communication. I believe attorneys and case managers should respond to their clients within a reasonable amount of time. Having my attorney barely contact me was extremely stressful, especially when I had important questions and concerns that I felt were not being addressed. At times, I felt like I had to manage my own case by making sure information and documents were uploaded on time and following up on things that I believed should have been handled for me. I was also referred to a physician and physical therapy office, and unfortunately, that experience involved poor communication and management as well. There were times when I felt like I was traveling to the office more to speak with someone than I was actually receiving treatment. This was especially frustrating because I was already dealing with significant pain from my auto accident. Overall, this was a very stressful experience, but it was also a learning experience. I am not saying that everyone at the firm provides poor service. However, the particular staff and professionals assigned to my case left me feeling disappointed, and I believe there are several things that need to be improved. Looking back, I wish I had done more research and taken more time to find the right attorney and legal team before choosing my first law firm. I sincerely hope I never have to go through an experience like this again. My advice to anyone facing a lawsuit or dealing with an auto accident claim is to do your research, ask questions, and make sure you are comfortable with the attorney and staff who will be handling your case. Communication is extremely important when you are already going through a difficult situation. Best of luck to everyone on your journey.

    Trial Pro - Tampa - personal_injury - Updated September 2026

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