From the moment I called to 2 weeks later, it's been very simple and easy and a pleasant experience . Their app makes it that much easier. Also, was assigned a case manager and attorney. Both reached out to let me know they are available to reach via a text, phone call or email. read more

I am submitting this complaint regarding the handling of my personal injury case by Morgan & Morgan. My primary concerns are the lack of communication, failure to provide timely updates, apparent lack of review of my medical records, and the ongoing delay in distributing my settlement funds. After Morgan & Morgan accepted my case, I consistently found myself having to initiate contact in order to obtain updates or move the case forward. Throughout the representation, phone calls, voicemails, and emails frequently went unanswered, often requiring multiple follow-up attempts before receiving any response. After I completed medical treatment, communication became even more limited. At one point, I was informed by my attorney that I was not injured. This statement was surprising given the medical treatment I had undergone and the ongoing pain I continued to experience. The statement led me to question whether my medical records and treatment history had been thoroughly reviewed before that conclusion was reached. When I challenged that assessment and explained that I remained in pain, I was told the matter would be reviewed and that I would receive a return call within a few hours. That call did not occur, and I did not receive meaningful follow-up until several days later despite repeated attempts to contact the firm. The lack of responsiveness became so concerning that I ultimately sent a written request asking Morgan & Morgan to cease representing me. Only after that request did communication resume. I was later asked to sign a demand package and was informed that the insurance company generally had 30 days to respond. When that period expired, I received no proactive update from the firm regarding the status of my claim. Once again, I was required to make multiple calls and send multiple emails before receiving any information. I was eventually informed that my claim had been denied due to an alleged administrative mix-up. Following additional requests for action, I was informed that a lawsuit would be filed. However, shortly thereafter, I was advised that the matter had settled. Despite the settlement being reached, communication again became inconsistent and difficult. More than three weeks after settlement, I was informed that the firm was still waiting for an itemized bill from my medical provider. Concerned about the delay, I personally contacted the clinic and obtained the requested documentation within 48 hours. I then provided the documentation directly to Morgan & Morgan. Despite receiving the requested documents, I was unable to obtain a clear timeline regarding the release of my settlement funds. When I asked when I could expect payment, I was informed that no estimated disbursement date could be provided. At this point, the insurance company has settled the claim, attorney fees have been addressed, and medical providers have received payment. However, I, the injured client, have still not received my portion of the settlement proceeds. The pattern throughout this representation has been a lack of communication, delayed responses, failure to provide status updates, and the burden being placed on me to repeatedly follow up in order to obtain information about my own case. As a client, I expected timely communication, reasonable diligence, and transparency regarding the handling of my claim. I respectfully request a review of the firm's handling of this matter, including: 1. The failure to maintain regular communication and provide timely responses to client inquiries. 2. The apparent failure to adequately review and assess my medical records before conclusions were communicated regarding my injuries. 3. The repeated delays that required me to personally obtain documents necessary to move the case forward. 4. The lack of transparency regarding settlement processing and disbursement timelines. 5. The continued delay in releasing my settlement funds despite settlement having been finalized. I am requesting immediate clarification regarding the status of my settlement proceeds and prompt disbursement of any funds owed to me. As a client who entrusted Morgan & Morgan to represent my interests, I believe I was entitled to a higher level of communication, diligence, and professionalism than I received throughout this process. read more

Amazing service Very professional.! Very clear and professional communication ! Very patient and very calm . read more

They absolutely suck. The attorney has absolutely no fight in them. They don't follow up or keep you posted on your case at all. Don't let the name or the slogan fool you. They're not really for the people. read more

Do not use them for Social Security disability cases."WOULD NOT RECOMMEND" I hired them to handle my disability claim and have not communicated with my case developer since the beginning. They never provide updates, and when I call for information, they are never available. I received a denial letter a couple of weeks ago--for the second time. I've been trying to reach my case developer for over two weeks with no response. I escalated my concerns to their client relationship team and am still awaiting a response. I am extremely annoyed and frustrated. I wish I could start over with a different law firm. I have already invested over two years in this case, and I can't afford to wait another two more years. Now I feel stuck with them. I wish i can give them zero star. "Morgan & Morgan: For The People." I laugh every time when i hear that commercial. read more

I hired them when I had a car accident. They sent me to their choice of doctors and when I went to see them, the first thing he said was "I am a legal real doctor." I should have known better but I was going on the advice that Morgan and Morgan gave me. They won my case and got $25,000 but after their fees and the doctor they recommended, they sent me a check for $2000!! Thieves are what I found out!! I'm sure this will be deleted but that's ok because I have done this post in many different places! read more

They accept the case and you will never get a timely phone call . I got a local attorney to handle this, it was the best decision I have ever made. read more

Do not waste your time. We hired them and never heard from them. I emailed, sent messages in the app and not a word from the case manager or attorney. Go anywhere else - it has to be better! read more

The assembly line of attorneys. Not recommended. Phone interviews with a person who barely speaks english.

Have them they are a great law firm so far I've had no problems with them always answer the call when I call them. I have my first case July 31, 2025 hopefully I will get my settlement. I've already had one offer, but my lawyer turned it down because you said my case weren't a lot more so I will take his advice. They know more than I do but so far they've been great. read more

Morgan & Morgan - Personal Injury Law Near Me - Tampa, Florida

i called from ga they took my case sent me to there doctor and dropped my case a week later because I had prior injuries in that area and a great company would actually seen that before they took the case and messed it up for the next attorney I called from ga but overall there overrated even denied a wrongful termination years before read more

I contacted morgan and morgan went through the process of giving them an intake interview with someone on the phone and was told that it would be turned over to attorneys to evaluate, and they would contact me.That was 3 weeks ago, and I have not received a call.I'm very disappointed read more

You got one star....because I had to! 1st off the idiot answering the phone failed to understand unequal application of the law and I could barely understand him, both accent and his phone kept cutting out. wow how professional you look. I think I will find another attorney! read more

I was looking for a disability attorney, so I called Morgan & Morgan, only to find out it was a call center screening their calls. The person answering the call wasn't even an attorney, asking me personal questions and when she was finished, she said that I didn't qualify to be one of their clients. For the people my a---. I called another Attorney (Brendan Connely) and he took my case without any issues. Glad I found him, he won my case (full disability) and got me $59,000 in back pay. I highly recommend this attorney. He kept me up to date throughout the entire process and was meticulous and thorough right up to the end, and most importantly, he delivered results. read more

My daughter, a 9 year old girl with Autism was recently injured during PE at school. On Thursday, Jan 30, 2025 she fell in the CONCRETE parking lot where here school has a quardoned off area where the K-5 students conduct both their outdoor PE classes and Recess. The school has no designated safe area (grass or cushioned) in which to play in, and I know that my child's injury is likely not the 1st injury as a result of the school's administrations failure to properly provide and/or construct and adequately safe space for its children to play in. So i Googled (Florida Law Firms that Sue School Districts) and Morgan & Morgan appeared at the top of the search. I briefly reviewed their website and it clearly stated that facility neglect was one of the reasons it took cases in lawsuits against school districts. So i called them. But did i get a lawyer on the phone - NOPE, ABSOLUTELY NOT. Instead i got 1st a call center that after asking me a few questions teansferred me to a "Consultant" in Nevada that called me back from a Massachusetts phone number, even though I live in Florida. Then after asking me a few more questions, this "consultant" informed me that it wasnt a case Morgan & Morgan would even pursue - despite their website deliberately lust that it is a case they typically handle. I've lived in Florida for over 6 years since being medically retired from the US Army and put on 100% Disability from the VA. There hasn't been a single days in those 6+ years that i haven't heard at least 20 commercials with John Morgan himself stating how his Army of lawyers loves fighting for the little guy, the "Nobody's", against the big insurance companies or in my case a government enirity, the public school system. I guess this "Nobody's" case doesnt matter to John Morgan or his firm. But I guarantee if it were his grandchild - he'd be at the school tomorrow and/or at the next School Board Meeting handing papers to all the Committee Members. read more

Morgan & Morgan - Personal Injury Law Near Me - Tampa, Florida

If I could give Morgan & Morgan zero stars, I absolutely would. Their motto, "For the People," is laughable and completely false based on my experience. I was an innocent passenger in an Uber when it was involved in an accident that left me with a lacerated spleen, internal bleeding, and required emergency surgery. This was a life-altering incident, and I came to Morgan & Morgan because I believed their promise to fight for people like me. Instead, they delivered absolutely nothing. Zero dollars. Zero results. Zero accountability. How does a law firm of their size and resources fail to secure any compensation for someone who was literally a blameless bystander? Their negligence and lack of follow-through are shocking. This firm doesn't "fight for the people"; they seem to fight for their bottom line. If you want real legal help, go elsewhere. Morgan & Morgan will waste your time, add to your stress, and leave you out to dry when you need them the most. Avoid them at all costs. They're not for the people--they're for themselves. read more

The woman who initially called me sounded very unsure of what to do. She then patched me thru to Andrew, who I could barely understand. I had to repeatedly ask him to repeat what he said because it was extremely hard to understand. Got the basics of who I worked for and why I was no longer there, but never touched the reason I called M&M in the first place. Then he says, I am sorry, but we cannot help you with this problem. I said, what? You haven't even heard why I called in the first place. He muttered some things that I couldn't understand and I just said, wow, you guys suck when you determined you can't help and you haven't even got to why I initiated contact! He said the machine says this is not a case we would handle.....blah, blah, blah! What a joke. read more

1. The person who took my call at Morgan & Morgan wasn't a lawyer, and she immediately let me know that she didn't like my case even though I was hurt badly in a slip and fall." The point that she made actually wasn't even relevant. 2. It's problematic that Morgan & Morgan takes your case without knowing if they want it, because it's a big time suck.. They pretend that they want your case, but a week later you may find out that they actually don't want your case, and then they give you very little info.as to WHY. The Morgan & Morgan lawyer actually didn't even have the details of my case. Nor did he ask for them. 3. After dealing with and wasting my time on Morgan & Morgan, Icalled a different smaller, but experienced law firm, & a fantastic lawyer told me about similar cases to mine that they had handled recently, then she explained exactly what FL statute affected my case. That info & more should've been forthcoming from Morgan & Morgan yet it wasn't. Also, this new lawyer actually expressed compassion for what I was going through with broken bones & cast. Compassion was 100% lacking from both Morgan & Morgan staff people that I talked to. 4. I Definitely felt that w/ Morgan & Morgan you're a number, & their interest is based on how much money your case might bring in.. i'd say don't sign up with anyone until you talk with the lawyer that would be handling your case. The Assistant doesn't have details of exactly what happened, and why you believe you may have a good case. Educate yourself before calling. . Have questions ready. Find out exactly what they do after getting your case. Morgan & Morgan called the business where I fell, and told them to not talk to me., That they were representing me. The problem with that is that they didn't communicate this fact to me. So when I was in the business , I wanted to thank the employee that helped me & everyone ran away bc that's what they were instructed to do. So,, do your homework before signing up & DONT believe what they tell you regarding wanting your case unless they have all the facts, and they can tell you why it's a good case.Don't rely on a second person like a secretary who's screening calls, and is biased, to tell the lawyer what's going on. If the lawyer doesn't have time to talk to you directly, as your first contact, find one that does. read more

do not use them!!!!! they took my car accident case and did absolutely fucking nothing. jacob downing and rosa his case manager were who i was assigned to. barely heard from them. decided to fire them and found a new attorney who tried to get the footage from the gas station that was near and it was already deleted because they only keep them for the week... if they had actually done something the week i called them, maybe i could have caught the guy that has left me injured and without a vehicle. total waste of my time... worthless. read more

I was very happy and impressed on my disability case. Marc ruddy represented me and did amazing at my hearing. Everyone I worked with was very nice and professional. Thanks to them my case was in my favor. I would recommend Morgan and Morgan 100%. read more

Morgan and Morgan is big - too big. As a client, you get lost. The attorneys come and go during your case and the paralegals change almost monthly. I filed a case and it took 4 years for them to settle it - and I lost about 9/10s of what I was supposed to get because it was mismanaged. read more

I would never hire this guy John Morgan. I was a client.i was rear ended. they assigned me a lawyer Joe.p. he as not even been practicing law until last three months when he passed the bar. anyone who goes out of there way to brag about how much that they have been is a red flag. John must have a broken arm from patting him self on his back. I got no treatment, they denied me pain shots over money. they only care an about how much they will make. they careless about your health. I won't send my worst enemy to them!!! read more

My family has used Morgan & Morgan for the past 12 years. There services used to be second to none. My last case with them has been on going over a year now and I can not get a return phone call or any type of up date on my case. I will never use this company again!!! How can you say that "You are for the people" but you will not return the phone calls of the people??!!! read more

I think Morgan and Morgan strives to get justice for their clients. Having a case manager is good because clients could communicate directly with them to get information quickly. read more

I should have never listened to my friend who referred them to me. I had absolutely no coaching at all. Then the lawyer, Westley, laughed at the end and said "Hahah, you didn't want to go any lower, Haha." He said that to the other lawyer on the monitor. The monitor was not off. Your commercials do not match what happened to me at all. And I got robbed because the lawyer didn't want to help. My gait is off. I can't use my left leg to take first step because I can't trust it. The pins and plate and screws hurt. Very sad and angry experience. Westley called back immediately because I wrote a review and he said, "I'm very sorry about this." Total misrepresentation of my case. And then they do a litigation! Why! How would anyone know why they needed to do that? They got 35,000$! Nobody cared to take me seriously. So disappointed that I was taken for granted and mentally abused in the end. I will never refer this company ever. read more

I contacted them with information regarding a memory Care facility where my mother lives that I visit every two weeks send product to assist in her care. When I found out through a phone call that they had lost my mother found her behind bushes in their courtyard they wouldn't tell me how long she had been missing they told me it was no injuries here two weeks later she's in the hospital with an infection due to a gaping wound on her leg so they lied she's been in and out of the hospital for UTIs since she has been in the facility, I have complained ad nauseam about dehydration on her skin and in her eye area. She said diarrhea for over 2 years! She is currently in the hospital with the infection that set in from the wound that I was told didn't exist! So after sitting in the hospital for hours on end yesterday just to get her into a room, this morning I called Morgan & Morgan. The decline the case! My mother's will being and mental decline is at risk with every infection and there's been a long list of infection! They just shot me down without even checking into the facility which is beautiful and fresh but is apparently not administering the care and lying to family members about the patience status! Thanks Morgan & Morgan for nothing you should take nursing home abuse out of your damn commercials!!! read more

No no no no no. Not for the people. Run ...I hate this company. I hate my experience with them. You never spoke with the same person twice and every time you have to tell your story again and again. The changed the lawyer more than 5 times without advising you. The only great person that was there was Lisa King and too bad she left: good for her. She deserves better No no no. Runnn..... read more

My case is still on going, but the service and care I've received thus far has been top tier. I've been in an accident before and feel the lawyer performed bare minimum. With Morgan and Morgan I've literally been in contact with a team of very kind dedicated individuals. It's been a very positive experience and I would highly recommend anybody I know to seek Morgan & Morgan's help. Signed, One of "The People" read more

Morgan & Morgan made the entire experience so easy and stress free I would use them again!

They were very respectful and patient with us. And I could not ask for the best. Thank you for everything. I appreciate you all.

Morgan and Morgan said they would take our slip and fall case. Seven months later with very little contact with them they called and dropped the case and would not say why. when we asked for all the pictures and information they only would send a picture of the sunset and wouldn't send the slip test they did which proved it was slippery. Now no other attorneys will take the case as soon as they hear Morgan and Morgan had it. My question is who's paying off who? read more

I called to see if they would take my case. After being transfered a couple of times they told me they didn't want to take it. It wasn't going to make them a lot of money so they wee not interested. This is the second time in 20 years I tried to hire them. They declined my unemployment case and my insurance frafraud case. They are not for the people. They are for the people who will make them richer. Let's see if Yelp deletes this review. read more

Update: I received a private message on December 12, 2023 saying that my mom's case has been escalated and my mom received a phone call within 3 days from the same attorney who left us waiting by the phone for a scheduled calls on multiple occasions (again, he didn't even bother to notify us that he was not going to attend). My mom was very excited but a little concerned when he said he would need time to go through all the paperwork my mom dropped off at his office (we're talking months ago). That to me that my mom's case was not a priority. He told my mom that she would hear from him by the end of next week (this is back in December) and she is still hoping to hear from him and we're near the end of January. I replied to the private message I received on Yelp on December 26, 2023 that this is another case of a rep from Morgan & Morgan giving their WORD that they will call my mom by end of next week and AGAIN, they did not keep their word. Word is bond and it's really sad that my 77 year old mom is still waiting by the phone hoping she'll receive a call. I understand that things come up. I understand that it's holiday season but this behavior has been consistent for us. Again, I know we're just a family and not a high profile client but nobody deserves to be left high and dry consistently. I feel like I need to beg at this point to be heard and that is extremely disappointing. read more

l keep getting unqualified people denying my case. None of them are non-accente. One called himself a CERTIFIED DOCTOR. This law firm is NOT professional with its SO CALLED SPECIALISTS. Told this law firm to quit calling and only call with AN ACTUAL ATTORNEY. They are in all 50 states and what a shame! I don't recommend this law firm whatsoever! read more

You have three days after agreeing to be represented by them to fire them free of charge. They are very attentive for those three days. Once the three days have passed, you will be ghosted. Numbers provided for contacting them "any time" are never answered by anything other than an answering machine. Calls are never returned. No specific information about your case will ever be provided. Emails sent asking for status, or what to expect, or a tentative timeline, or ANYTHING AT ALL will be ignored. You will, occasionally, receive a response of "your documents have been received and filed" if you are extremely lucky. BEWARE: Normal attorney practice is to take 33 and 1/3 of the settlement received. They will take much, MUCH, more according to other reviewers. Check the Better Business Bureau complaints. Check all of the review websites you can find. Make better choices than I did. read more

September 17 and after more than 5 years in the case have not get any call to receive any compensation of the $50,000 that they received from State Farm. Very disappointed. I sent several emails, calls and left messages but nothing. They kept the money. read more

So we just got bills, from the hospital, and one bill came from collections for Florida blue, for over $5000, and another hospital bill for over $3000. I have been in contact with both collections and hospital, trying to see what we can do. I called Morgan & Morgan to file a complaint about the lawyers and spoke to a Jennifer (if I remember correctly) she was rude and contacted herself, after I told her what was going on, she told me that they can only go by what the deductible is from the other party, first I said hardly no one has more than $10000 as a deductible and then I told her I knew people that got more from an acct that wasn't as bad and got a lot more, she contradicted herself saying that some people will get more, how does that happen, I have heard people get up to 200,000. So what does it depend on. On the commercials for Morgan & Morgan they say they are for the people and they are not they wiped there hands and when they close a case they will not speak to you again. The one thing is that the collections company when I called them to see what can be done said that she spoke to the lawyer that handled our case and I don't think it went very well because the collections agent closed our case and wiped our debt, but the way she said that to me gave me the impression that the conversation was not a good outcome and she stood by our side. I am still in the process to talk to the hospital now. In my last review a Tariq reached out saying sorry for the experience as we drove to ensure their clients have a great experience and to call him. Well why am I gonna call him if I will probably get the same response from the complaint department that's worth 0. I could have done what they did and got the $10000. They say they are for the people but they pick and choose who they want to help. Will never recommend them to no one. I see that the positive reviews are getting answered from the Owners and the negative reviews are being answered by Tariq. There advertisement says they will fight for the people well guess what they pick and choose, and from day one this went down hill. Also where ever I can write a review I will do so and I will be spreading it around, the complaint department didn't care that i was going to do that. read more

It is not about the work they do but for me it is about how much they "WILL" bill you for. Off the top 40 percent to M&M but that does not include the lawyers M&M hire for you in your area. You will pay for them also. For every deposition for every call, you will be billed. They will also hold a percentage of your settlement for 90 days, stating a check will get cut after the 90 day period if no other bills come through. You will not ever see that portion. When it was all said and done between everyone I received less thank 20 percent. Use a local lawyer so you will not be paying for doubles. read more

Yes it is quite clear after dealing with Morgan & Morgan myself and reading from others, I see that Morgan & Morgan only look out for themselves and NOT their clients. They total what the settlement will be then spend what they figure as "your share" on fees, medical and all other costs to win and they make $ in many cases leave the victim with nothing or in debt. I read so many Morgan & Morgan cases handled in this manner. Beware of the "LIFE CARE PLAN" scam, they use it for max settlement at YOUR expense, it can cost you $5000 - $50,000+ so they win...not you. When I saw the settlement info on my case... the first time I have seen a lawyer look cheap and greedy on the same page. Morgan & Morgan... for the money! read more

I am thoroughly satisfied with the representation for outstanding professional attorneys who've helped with issues at handling lawsuits.