I don't normally write reviews. But I am compelled to leave this review as a public service to…read moreother consumers to avoid the nightmare I've experienced for more than a year with this company. I've been doing projects with Steel Partners Lighting since 2018 and have spent tens of thousands of dollars with them. When Steel Partners was bought out by Kiva around 2021, I was originally excited that the legendary custom fabrication that Steel Partners was known for was seemingly going to live on with Kiva Lighting, which claims to be a custom lighting fabricator. For the last 18 months or so, I've been in direct contact with the company CEO, Sonia Torres, working on a custom lighting package for a multi-million-dollar home in the Adirondack Mountains of NY. I purchased many thousands of dollars worth of Steel Partners fixtures from Kiva in 2023. Many cages arrived crooked and without the necessary mounting flange that would allow secure installation of the fixtures. To their credit, Kiva promised to re-fabricate the fixtures per my design recommendations. But it literally took 9 months to get all the fixtures back and only after many dozens of texts and voicemails that were routinely ignored more MONTHS on end. But I did eventually get the replacements, and they were far better. In late 2023, I was forced to place an add-on order for approximately 1 dozen custom fixtures needed for an addition -- wanting to coordinate the lighting for the addition with the main house built a few years earlier. I have been jerked around for well over a year after having been promised on dozens of occasions that the custom CAD drawings were forthcoming so I could finalize the design and place the actual order needed to compete the project. I still don't have anything I need. Sadly, this company is horrifically mismanaged. They are an absolutely embarrassment to the greatness the name Steel Partners once represented. It has been, hands down, the singular worst customer service experience I've ever had in my life. Do yourself a favor, stay away from any of the many "brands" under the Kiva Lighting ownership umbrella. The company is an absolutely train wreck.

I ordered two light fixtures from them three months ago. I have called multiple times and never…read morehad anyone answer the phone. I did get one response via email, saying that my fixtures would be delivered the next week. I have not hear anything from them since, despite multiple voicemails and emails. I would not buy from this company.

Ok so I've been looking for a good company for electrical services. Good meaning they are…read moreresponsive, they are actually licensed, they show up when they say they will, and they get the job done right, the first time. I FINALLY FOUND ONE! I have nothing but positive things to say about Arturo and his employees. They were respectful and they communicated well while completing our install. Arturo was conscientious about price and took that into consideration when he came out for estimate, trying to provide what we needed without charging us an arm and a leg. We are also THRILLED that they can provide HVAC services as well: we will be using WIREZ when we need to replace our aging out air conditioners. THANK YOU WIREZ!

Great experience! Arturo is very helpful, friendly, fast, and professional. I'm very happy with the…read morequality of the work and would definitely recommend them to others.

After some back and forth, and dropped calls, Vicente showed up and gave us a really great estimate…read moreof the work and a bid. He knows the work, and in addition, explained to us the best option was to leave the existing fan and just put in a solatube with a night light. Definitely, will do this job, once we have the punch list straightened out.

Last fall we needed to replace our roof; we had shake cedar shingles and while we replace the roof,…read morewe thought why not add some natural lighting. I decided to write this review after seeing if the solar tube lighting held up well to the natural elements. They do!!! I walked into their showroom and they showed me different lighting. It was amazing because they didn't have lights on in the showroom and you could see how much light the solar tubes brought into the building. We have one solar tube in the bathroom and one in the kitchen/living room. I wouldn't hesitate to do it again. Lots of great light and they can show you how much the varying sized solar tubes throw out. The people who come in and install them are professional and very nice. Thank you Natural Lighting Co.

Had an amazing experience at this location! I own several apartment buildings and recently…read morepurchased cooler parts . I realized I had picked up the wrong valves (needed faucet inserts instead of hose-to-hose), but the team made it right immediately. Jay greeted me as soon as I walked in, understood exactly what I needed, and got me in and out quickly so I could get back to the job site without missing a beat. That level of efficiency and customer care really stands out. I highly recommend this location for anyone needing electrical or plumbing supplies. The customer service truly exceeded my expectations. Thank you, Jay, for going above and beyond!

when you advertise you are open til 6 but you are closed at 5:15 you lose yet another customer.read more

Phone is out of order. Possibly out of business 1.2026. I see it shows hours only on Saturday, but…read morewith no phone, voicemail or email contact, it seems they may be closed.

Rewired an old Danish lamp I had so that I could use it with American outlets. Price was very…read morereasonable and he completed it super quickly!

I admit we did not have an appointment but we were the only customers in the store. Employees…read moreignored us and not one person ask to help when we were obivously looking at kitchen equipment. They saw us and just sat at their desks looking like they were very busy. Forget em...

special things to Fergusons customer service employees. Lee and Bryce were awesome. Top notch…read moreservice. Highly recommended. Thank you.

Was looking for lighting for the exterior of our Tucson Arizona home that would be compliant with…read moreour HOA. Found Southwest Ceramic Lighting in Albuquerque NM on line, called and got such amazing personalized service! Would absolutely recommend.

Southwest scones do the adobe wall perfect justice. The owners were very nice and helped us out…read morebeyond their work hours and had these spares from another job for a good price. I am beyond satisfied; don't settle for less. 8" Zia center with amber mica lens and tribal design with turquoise.