I've been a customer for over 29 years never in my time going there have I ever been dissatisfied…read morewith anything Dennis is one of the best gunsmiths I have ever had the privilege of dealing with from Custom Guns to store-bought right off the shelf never had any issues or bad experiences would recommend their services to anyone who understands and knows anything about reliable firearms the staff is incredibly knowledgeable and helpful while guiding you in the direction of the services you required

I'd trust no other place to work on my firearms. My father and grandfather both brought their…read moreweapons to restore or simply work on. He can simply do anything from repair or restore old antiques to showroom condition.

Great gunsmith, machinist and precision rifle builder. His stuff shoot…read more You can't go wrong using him for your work

had a marlin 30-30 taken to wade to get drilled and tapped for a scope(leupold 2-7X) scope was…read moremounted and bore sighted and on target practice at 50 and 100 yards all 9 shots were in the red. cant get any better results, would recommend.

I was a lead in an armored car company for many years, and I was notified about the place by a…read moreco-worker. The shop is located in what used to be a bank. The owners are kind, nice, knowledgeable, and more than willing to answer questions. If you are looking for firearms or self-defense items, such as pepper spray. Check them out.

I needed to transfer ownership of my gun to a friend. They charged me $10 for the transfer. Gem and…read moreTim's guns charged $50 and $40 respectively. Folks at Butternut were friendly and easy to work with. Strongly recommend using them for transfers

Katie @ Otis Tech is amazing! I had a small issue w/ a new shotgun cleaning kit for my IWI…read moreTavorTS12, and Katie not only bet her ear in my direction to hear our pain points, but sent me a kit in addition to what I already bought to properly round out (pun intended!) the required cleaning of our firearm. Thank you, Katie - your action earned our trust! We will only buy from Otis!

There is zero communication regarding order status or shipping, makes one feel the company is not…read morecustomer oriented. once the sale/order is complete, the customer is left guessing on what happens next