Being investigated by Medicare.. This office has been paid 3 times for one appt. Once by me (as…read morerequested to pay prior to first visit and promised to be refunded by doctor via Medicare - I used AMEX and have shown statement to office.) Then Medicare refunds and office keeps refund (according to MedCare Billing) (since mid Dec, appt was Nov 18) and third time he charges Medicare again and this I learn from my online Medicare notes sent to me. I like clever acts but not at the people's expense. It is 1 year to the day, since the car crash that totaled my car and body. Medicare is helping me. THX. (dr office has not answered a text in over a month. Amazing)

Dr.Fischer is very knowledgeable, skilled and has helped me greatly. I had neck and head pain from…read morea car accident many decades ago. He worked on the pain and it has never returned and it's been a few years. He listens carefully, is compassionate and and careful. I highly recommend him.

Dr. Ellis has been a major part of my healing from 2 horrid accidents. His knowledge is deep and…read morevaried. His advice is wise. He is patient, he listens and he understands. I trust him explicitly.

Dr Ellis, a long-time practitioner of osteopathy, blends deep compassion with wise guidance. His…read moreapproach is grounded in a holistic view of the person and honors patient choice as to how to proceed with their treatment. I've found it generally easy to book appointments and they've been accommodating when I've had to reschedule on occasion.

Melinda White is Great! Very professional and easy to talk to. I feel taken care of and heard. I am…read morelucky to have her as my primary doctor.

I receive AMAZING care from Dr White and everyone in her office…read more She's been my Primary care physician for several years now. She always takes the time to talk about all my concerns and writes everything down for me regarding follow up. With her help I've been able to beat chronic pain, get off of many medications, lower my cholesterol and quit smoking. I can always get an appointment when it's needed and the nurses and receptionists in her office are the BEST!

This review is a long time coming. Dr. Richard Bernstein…read more(lovingly called Dr. B by both his patients and his staff) is an exceptional doctor. He is very intuitive, patient and spends a significant amount of time working with those in his care. I came in with a tremendous amount of pain and very limited movement in my right shoulder approximately 3 years ago. He made adjustments for immediate pain relief and implemented a plan to bring back full range of motion and a pain free life.

Didn't enjoy the presence of Richard Bernstein. He needs to develop interpersonal skills and some…read moreetiquette. On my first visit when I was trying to explain my issue, he told me to, "Use your words" which in all honesty should have told me I don't need to come back for a second visit. On my second visit, while I was lying on my back with my hands folded on my stomach, he came in and said I looked, "a little too comfortable." Sometimes it's more than whether or not you can help your patient, it's whether you are someone they want to see again. I wont' ever be back.

I can't get reductions in my system from pain medication or chiropractic adjustments but I always…read morehave improvement from his adjustments

I've been seeing Dr Marcus for over 40 years. He is the best Osteopath and healer! I'm one of his…read moremany clients who will travel just to see him! Thank you Dr Lay for putting me back together many times over!! I can't say enough great things about him except that I wish he was in Florida!

LEAVE PAMF / SUTTER HEALTH as soon as you can !!! or you will die…read moreIn the last 5 years its completely ruined after Sutter Health bought it. There care quality and professionals have DETERIORATED badly Doctors are booked out for months and its impossible to even see your own PCP. And God Forbid if you need a specialty doctore, you are doomed. They have hired Nurse Practitioners (NP) and Physician Assistants (PA) who are NOT Medical Doctors. You are mostly thrown to the NP or PA who know nothing. They are just bodies to fill appointments. I have been with PAMF for over 10 years and my experience was really good up until 2019 when it was taken over by Sutter Health ! Its run like a business. The CEO is an ACCOUNTANT and other leadership team members are too. They have NO Medical experience therefore its just a number game for them. Because of them I landed in ER with a heart condition. LEAVE PAMF AND JOIN KEISER OR ANY OTHER MEDICAL HEALTH FACILITY WOULD BE BETTER.

Organized and efficient. I showed up for my scheduled blood draw 10 mins prior to check in. Greeted…read moreby a friendly receptionist, they called me at exactly the appointment time. Kristin was a spot of sunshine with a super attitude, when she inserted the needle I did not feel it at all. Altogether spent 15 minutes here and left with a smile.

Have been on hold for almost an hour now (yes I am writing this review while still being on hold)…read more Sarah put me on hold multiple times then the phone dropped after 25minutes each time and I would call back. Again, she would put me on hold and each time would drop after 25minutes. She finally said she could help me after the third time, asked my name and then said she would transfer me to her co worker and I am now on hold again and it's been another fifteen minutes. Instead of wasting both of our times please just communicate to your patients a better time to call opposed to them being on hold for an hour all over a phone call that normally would take five minutes. I just needed to make my first appointment as I'm looking for a new primary doctor and now I am looking elsewhere due to the simple lack of communication.

I have a special interest in fitness, Dr G is an expert and he inspired me that being over 50 is no…read morebarrier. He gently leads by example...he's one of the fittest doctors I've ever seen. I often ride through UCSC on a 15 mile loop, and see him running the same course- wow. I'd like to try his hands on manipulation therapy , but it's never quiet enough ...he's quite popular, so you need to be organized when you come in and prioritize.

Dr. Clark is in my opinion everything a Family Doctor should be. He is considerate, intelligent, up…read moreto date on new med info, very willing to listen and share info on whatever ailment or problem I have had. He very quickly diagnosed me with a very aggressive cancer and got me going into treatment and to the right Oncology team ASAP! He is our family doctor, and I hope he will be for the forseeable future. He really is a funny, kind man with a boatload of medical knowledge. He explains things to me, and shows me in books, and printouts all the info I could possibly want to know about my various ailments. He CARES! Maybe that is the main difference. His Caring!

First issue is little time allowed for a consultation and time it takes to get an appointment which…read morecan be several month . Then dr Clark can only treat one subject at time and has very little time 15 minutes max . Each consultation feel like you being told how to behave during the consultation and reminded what consultation should be about . Is a physician first role to listen ? . I have dread over the years talking to him and having to go the office . He might be smart I think but his bed manners are pretty bad .Sutter has become worse as time goes and allow very little time . I am thinking about changing system because all the physician I see are always rushed , late and I see the quality going down . Sutter system is all about money and time . I have felt dehumanized over the years . Some great physician have left Sutter for this reason over the years ....

I called to Salvatore Fratianna's clinic, and the clinic approved that he accepts new patients, so…read moreI scheduled an appointment with him. I had to wait for the appointment for MORE THAN A MONTH because I was a new patient. Obviously, I had no choice but to wait, while during the ridiculous waiting time, my medical issues become more severe, which required medical attention. After waiting for weeks, finally, I had my appointment with him, and I explain my urgent medical issues, and his immediate unexplained response was: "you can go to another doctor if you want". I needed medical assistance, but he tried to "get away" from helping, for some unexplained reason. He continued with his sketchy behavior by saying that: "right now, I don't accept any new patients". I also asked for a note for medical leave, but he responded by: "I don't do that". Due to his suspicious behavior, I got the feeling that Salvatore doesn't say the whole truth, and it seems he's trying to hide something. The fact that he agreed to see me, and once he saw me, he almost immediately changed his version to "I don't accept any new patients", is suspicious. To conclude, Salvatore is playing with people's health, and have no problem to accept patients to meet with him, and then just decide that he doesn't want to treat urgent medical problems after they have waited for OVER A MONTH to see him, and just send them away, knowing it will take a very long time for them to get medical attention with a different doctor. After investigating his background even deeper by reading more reviews about him, his inconsistent behavior seems to be a pattern. Salvatore seems to be untrustworthy. I'm not sure how Aetna allow themselves to continue to work with him. It's probably better for everyone to find a good doctor.

My experience with Dr. Frattiani in the four or five visits that I have had are that he runs a…read morelittle behind because he spends as much time as his patients need for their issues instead of rushing them in and out. He is especially good with bio-identical hormones both for men and women. He is one of the few doctors in this area that will do the Wiley Protocol (same hormonal template as you had when you were young--the one that Suzanne Sommers does) and he knows T.S. Wiley personally. He will also do the HCG Diet. Both of these are extremely effective, but also controversial, so he will do them if you ask for them. I like the fact that he is open minded, keeps up on all of the cutting edge therapies and is holistic instead of being of the drug oriented "standard of practice" mind that most doctors are.

I am deeply disappointed with the care I received at this urgent care. When my rapid strep throat…read moretest came back negative, the nurse practitioner immediately framed the situation as "it must be gonorrhea or chlamydia" and started me on STI treatment, presenting it as the only explanation. When I specifically asked if it could be something else, she essentially said no. This was not only inaccurate but also incredibly irresponsible. What should have been said was something like: "Because the rapid test is negative, I'll start you on antibiotics that cover different possibilities, including STIs, while we wait for the lab swab to come back. It may turn out to be another bacterial cause, such as tonsillitis, which won't show up on today's rapid test. Let's cover our bases until we know for sure." That would have been professional, accurate, and safe. Instead, I left the clinic believing I had an STI and accused my partner of giving it to me. This created serious and unnecessary distress and could have had lasting consequences for my relationship. Days later, I got my lab results back -- I do not have an STI. What I actually had was a severe case of tonsillitis caused by another bacterium. All of this happened while I was so ill that I hadn't eaten in two days and fainted in the exam room. For a provider to so confidently and incorrectly declare an STI, without caveats or confirmation, was not just careless -- it was unprofessional and potentially harmful. Clinicians have a responsibility to frame uncertain situations with caution and balance, especially when the social implications are so high. This experience fell far short of that standard.

I recently had my first appointment at DOD Soquel location & everything went smoothly! From…read morescheduling my appointment to arrival & receiving exam results quickly. Everyone was very nice from the front desk to the nurse practitioner I was seen by. I highly recommend this location.