Andrew is a great representative for Hello Tech. He is punctual, friendly, knowledgeable, and…read moreparticular about his work. After Andrew had finished the installation, he sat with me and didn't leave until I understood the app and what all it entails.. I'm 74 and my technical skills are not the best - so I greatly appreciated Andrew taking his time to make sure I could use the app before I was in my own.

I have used Miltronics' services a couple of times. It's refreshing to have someone help me with my…read moretech needs who does quality work quickly at a reasonable price, which Chris does. I'm pretty much a Neanderthal when it comes to computers and any accessories related to the functioning of technical equipment. If something goes wrong with my laptop, printer or some other gadget that we can't live without today, I'm loathe to take it somewhere to get it fixed. Places like Best Buy or other repair shops are worse than car mechanics when it comes to price gouging, let alone actually fixing the issue. Chris actually explains to me what is wrong with my laptop or printer or whatever and how he is going to fix it. Even if I'm too dense understand, he won't take that for granted. Once, my laptop's screen went completely blank, I couldn't afford to buy a new one at the time. He got the replacement part & got it working again for about $50. Another time, I was too simple to get my wireless printer to print. Okay, I had never been able to get it to print without connecting the cable directly to my computer. I called Chris and he was able to solve the problem remotely, that night. If I ever have another issue, I would definitely use Miltronics again.

From the owner: Custom PC Building Laptop\Desktop Repair…read moreVirus\Malware Removal Home Network Setup Business Network/Computer Solutions

What fantastic customer service! Despite being unable to fix my problem, I can't say they didn't…read moretry. When I was charged, I felt the fee was a bit excessive and said so in a review. To my great surprise, they returned my check! I realize that any business has to make some money to stay afloat and would have been happy to pay something - just not the amount I was charged initially. I am impressed with their willingness to make things right and I'm very happy with their response!!!

First off, they were unable to fix my computer. Had a cracked touchscreen on my laptop that they…read morecouldn't find the screen for. The fact that I would give them 5 stars says something about their service. Always kept me informed on what was going on, seemed to know they're stuff and kept conversation on a level of someone who doesn't know computers like them. Gave me a full refund without any questions. Wish my computer would've gotten fixed but it's just something out of their control. Highly recommend!

No matter what you issues are, Bob is highly knowledgeable about all things computer. Big or small…read morehe's your guy for the job. Had a 2005 iMac that lost the p/s, Bob not only upgraded my iMac but copied over my files and get me my old hard drive, and it in one day for a very reasonable price. Super friendly, easy going and really cares about you and your issues.

Bob put together a very intricate build for me. I proposed paying more than what I was charged and…read morehe decided to lower the price based on the labor he actually had to perform. He was fair and ran down the list of factors that influenced his pricing and what he would need to do to get my PC up and working. We communicated back and forth throughout the process and he was able to build my computer in just two days, which included moving parts over from another case and building the rest of it from scratch with a new case. The result was a 70 lb titan of a gaming PC, which he allowed me to use his dolly to move, and I'm using it now with 0 issues and exceptional performance. Bob was trustworthy, honest, fair and shrewd throughout this process. I would not trust anyone else as much as I trust him and intend to go back to his shop if I ever need further assistance. AMD Ryzen 7 7800X3D 8-core 4.2 ghz Corsair Dominator RAM (96 GB) ASRock Taichi motherboard 1 TB m.2 drive / 4 TB m.2 drive (storage) Nvidia 4090 Suprim Liquid 24 GB CoolerMaster Haf700 Case Corsair HX Series, HX1200 1200 Watt PSU Corsair H170i Elite XT 420mm RGB Liquid CPU Cooler

Kyle is such A good Christian Man & he does excellent work…read moreand his prices cannot be beat Since his Dad died he is all alone with the business and it's harder for him working alone

My $2,400 gaming PC had a meltdown and died after four years and I had no idea why. Turns out it…read morewas a shotty motherboard that caused a bunch of other problems (that these guys worked tirelessly to figure out). They rebuilt my PC from almost scratch and only charged me $900. I actually was expecting at least $200 or $300 more than that for the extensive labor alone. Not only that, but Dave took the time to put all my programs and games back on the new harddrive and oh my god, that alone saved me so much time and annoyance. Way better than Best Buy or our other limited options in this small town. These guys are awesome and more than fair, and I'm really thankful to have them in this area.

I broke the screen on my phone that all of my two-factor authentication goes to, which means I had…read moreto choice but to fix it. Someone at work recommended a well-known competitor but they quoted me more than double what uBreakiFix charges for the same repair. I was not willing to be price gouged and--thanks to Yelp--I found uBreakiFix. UBreakiFix was affordable, fixed my phone in less than two hours, were friendly and professional, and they did a great job! If my phone ever breaks again, this is where I will go. You should too. They are conveniently located between Starbucks and the First Watch Cafe across the street from ETSU.

Girl tell me why i have to be charged for someone else's mistake???…read more Paid to have the hdmi port on my xbox repaired, after a month, was told it was ready. Went to go pick it up, and guess what? The xbox series X wont turn on, when i MADE SURE it turned on BEFORE i even brought it up there. So they charge me for a mistake they made.

Ordinarily, I am an on-the-ball person. I tend to do my research prior to making purchases so I am…read moreknowledgeable when I am speaking to sales people. However, when it comes to things breaking, I am completely useless and need someone to hold my hand and walk me through what needs to be done. A week ago, my daughter's iPhone just stopped working. She did nothing to cause it. She was just sitting on her bed and it started acting funny then went off altogether and we could not get it to turn back on. We got the phone 5 months ago so I knew it was still under Apple's limited warranty and I decided to take it in. I searched the Apple site for where to go get help. Simply Mac was first on the list. I guess I mistakenly assumed they were just a small apple store, but it's not related to Apple. I show up at the store and explain the situation to the associate and that any repair should be covered under warranty. First thing he does is look at the phone and ask me if I have had the screen replaced. I told him that we bought it as a brand new phone and nothing has been done to it. He actually made a comment about Verizon selling refurbished phones as new. He then looked at the water indicator light (which I had found enough online to have already have done this) and once he determined there was no water damage looked over the sides. He told me the phone was bent and that would void any warranty from Apple. He showed me the bend and I didn't see whatever it was he was seeing. He said he would take it into the back and open it up, but it already looked like bad news. He came back and said there was no damage internally, but because of the bend the repair wouldn't be covered under warranty. I asked what the repair would cost and he said $379. I then asked if we could just send it to Apple to see if they would repair it under the warranty. He told me that he has done that before and Apple just sends them back. He said maybe I could call Apple and beg them and they would go ahead and fix it. He was so cold and unhelpful that I eventually took the phone and said that it looks like I am stuck and have no other option but to buy a new phone. He told me "yeah, sorry." I left the store and the next day went to Best Buy Geek squad to get a second option. A friendly man immediately took my phone in the back to run their checks on it. He came out and told me that my phone was going to have to be sent away and it would take 16 days. I asked if it was covered under warranty and was told yes. Out of curiosity, I then asked if there was anything we could have done to have caused this. He told me we did nothing and it was just a dead phone. Lesson definitely learned.

I'm pretty mixed about this place…read more.. I mean, I've made numerous purchases here and have been overall happy with my experiences. Just sometimes staff are funny. As in they are nowhere like an actual Apple store. Here and there I'd get a staff member that'll look me up and down and not say a word. My most recent trip though had a really cool fella that asked if I needed help... and we made small talk and THAT'S how locally owned businesses should operate. It makes the customers walk away with or without a purchase with a good feeling and will guarantee that they'll be back in if there's something they are looking for. Service is everything... don't ever forget that. With that said, my favorite part of this place is their "used" gadgets. They are priced very reasonably and depending on your visit, you may score a deal of a lifetime!!! I personally have not purchased any of their used stuff as I've already have the newest of everything, but that doesn't stop me from checking them out and fighting my urges to purchase something I don't need solely because the price is so good.

This week, I called up Holston IT & told them what was wrong with my computer. They said bring it…read morein and if the diagnosis was accurate, then my bill would be around $56 including tax. After they fixed my computer in record time (3 hours later), they called me to come pick it up. I went by the next morning to get it. It was fixed perfectly & they charged me less than they quoted. Thank you Holston IT! They were professional, clean, organized, speedy, and very fair priced! It's great to get awesome customer service!

From the owner: Running your business is challenging on its own. When you add constant issues and delays from…read moretechnology you thought you could count on, running your business seems impossible. It should not be this way! You deserve fast and professional IT support. Technical issues that affect you and your employees directly impact the revenue and profit of your business. Here at Tech Eagles, we understand how important it is for you to be able to focus on what you do best: serving your customers. We believe that no business should have to put up with choppy, unreliable technology that disrupts your business.

I needed a hard-drive switched out in my laptops and they were fast, friendly, and inexpensive. I…read morewill use them again.

Had trouble with my PC, They diagnosed it as a hard drive problem. The SSD was dead. I brought in…read morea spare HDD that I had from a different pc and they installed it, worked out a few bugs and got the newer pc running again. They charged me what I would consider a reasonable fee. I'll be back if I need anything else PC related.

Justin repaired our office computers quickly and efficiently at Multispecialty Clinical Research,…read more423-854-8952. Call us for reference. It's so good to sit down and be able to work without the computer taking breaks every few minutes. Terra Harms, MEd ,BS

From the owner: IT Integrity provides Honest, Professional, Reliable, & Affordable IT Business Solutions including…read moreManaged IT Services, Data Recovery, Networking Solutions, and Computer Repair Services in Northeast TN and Southwest VA.