They should give me the cd a soon I am done with MRI's , I still didn't get it after 2 month.read more

Complete Incompetence and Total Disregard for Patients…read more New Jersey Imaging Network is hands down one of the most disorganized and unprofessional businesses I have ever dealt with. They changed my appointment three times without notifying me. Every time I called to confirm, they couldn't even find my information. When I showed up after taking a full day off work, they still had no idea who I was. I was forced to repeat my phone number and email over and over to multiple staff members who clearly had no clue what they were doing--constant holds, transfers, and excuses. As a result of their incompetence, I lost $500 in wages for absolutely nothing. Twice I was given the wrong address and I even told them 445 Chestnut St. in Edison New Jersey is an empty field. Twice they told me Edison New Jersey when it is Union New Jersey! This place is run by mental midgets who I would never ever never recommend them to anyone unless I really didn't like the person. Their three-star rating makes sense--this appears to be a pattern, not a fluke. Do not go here. If you value your time, your job, or basic professionalism, take your business elsewhere. This place is a complete mess. There are much better places to get an open air MRI for a CAT scan there are some great ones in Edison New Jersey that have nothing to do with this place you could find some in New Brunswick as well stay away from NJIN Union New Jersey and the morons that work at this place. Using the term moron is actually too good for the people that work at this place. I bet you if I ran inside and screamed Immigration the building would empty.

Quick and simple, lady was friendly at the check in, quick to process and carried over paperwork…read morefrom another NJIN. X-ray was fast and though you have two different doors, one side does x-rays, the other side is MRIs and ultrasounds. They can process you on either side, and will send you to the right side to wait in the right waiting room. Small parking lot available, although street parking is also free for 2 hours.

Care decent. Billing awefull!!!!! I have writen and called many times to correct an error but they…read morejust keep sending the same bill. This has gone on for over a year. Makes me feel like not a mistake. Crooks!!!

I have spent almost a week going through their automated system, leaving messages regarding lack of…read moreaccessibility to my portal for information. Each time when I finally spoke to someone I got a commitment for a call to resolve the technical error issues I was seeing with a promise for a call back from IT. No call, just an e-mail with instructions to create a new account, although I already have one, and surprise, surprise, it did not recognize me and or gave me errors. A few e-mails back (not a call) this must not arise to the importance to pick up the phone. Then I'm asked for Personal information on an e-mail, as if this type of information is not vulnerable. Then I call back and ask for a compliance office phone number to lodge a complaint and they kept giving me another person from the call center, so 45 minutes later I get the number and surprise, surprise; the recording says the phone number is restricted or unavailable. So if access to information on a portal is important you may want to reconsider, I'm sure it was billed already though, no issues there...

Why schedule an appointment if you don't honor the time. Had an appointment and waited an hour to…read moresee someone. I hate when my time is wasted.

Double check before you do anything, because they lack on information. They let you arrive at the…read moreoffice, and then they tell you that your insurance is not covered by them. First they told me my insurance was inactive, which is not true. All they had to do is call the tpa number...and they also didn't do that. So result of it all, I had to pay my x-ray out of pocket. So, double check everything before you book an appointment with them...

The only problem I have with this particular critique is that I hope the intake personnel do not…read moreget offended. It's not their fault. I went there this morning because of pain in my hip and certain things I just didn't approve of during the intake. Other than that the services rented were very professional. I think that some of the staff need to be trained or taught better in communication and understanding without that being an issue to the patient. Knowing your HIPAA rights when you enter, a medical facility is paramount if not, you will be violated by untrained staff. It's not their fault that they are put in a position where they have to ask certain questions with other people not less than 5 yards away. These personal questions should only be asked to you and should only be heard by you and not everyone else. It should be done in a very reserve and respectable manner where no one is able to hear what is being asked or said. The intake personnel should not be upset with you because you know your HIPAA rights just be a professional and explain everything that you are asking of that patient and be very mindful that they are a patient.

0 rating I hate this place, they treat you terrible. It's…read morepart of jersey city medical center. So I Wouldn't go to jersey city medical center life I was dying. HATE,HATE HATE THIS PLACE!!! it's the worse. Horrible people. They don't treat you good. And Not good Care. Rather go to another place, this place SUCKS BIG TIME!!!!

I have been going here for about 2 years. Chest Xray, Knee MRI , Bladder MRI Including Prostate and…read moreUreters, and Foot Xray. The techs are great, the office is well run but personable and the staff is excellent.

My ultrasound report said I had a nodule that was 3 cm. On the next page, it said the nodule was 3…read moremm. BIG MISTAKE. Even with your addendum, I don't trust you.

I tried them 3 times and don't understand how anyone gives them a five star rating. They came…read moreunder new management and the office staff is so much better. But it's a great hassle to get images. There is no easy online link. You have to wait 30 minutes for a disc and pay $10? There tech is great. Appointments go smoothly, but the rest is horrible. No customer service. 6 attempts to contact office and 3 email requests and I finally got front desk who told me to go online and flatly hung up on me as I was explaining the problems. Someone called me back and left vm but it was garbled. Next MRI will be in NYC if I can't find a closer standup mri in NJ.

This is my third time there and they are extremely professional and patient as I suffer from MRI…read moreanxiety. They have the best open MRI, extremely open and comfortable as I am a large man, 6-4 275. Daniella the technician was amazing and kind.

Emergency room lacks professionalism, skill and compassion. Male nurse on duty 11/18/25 (evening…read moreshift) violated infection control protocol by not washing or sanitizing his hands before putting on gloves to draw blood. Additionally, he left a used syringe and vials with blood on top of a med table. An empty vial was observed logged between the gurney pad and metal frame. Also, he stuck bloody tape to the gurney's mattress cover. His technique for drawing blood was sloppy as blood spewed all over arm and blanket when he removed the syringe. This nurse failed to introduce himself upon entering the room and appeared to be disturbed. It appeared that the blood samples collected were compromised due to his poor handling of the vials he collected............ This was evidenced by the Lab who notified me 2 days later that the blood samples had been contaminated and results were not possible. Needle caps and used cotton gauze were o served on the floor. A section of the room's wall had holes possibly due to the removal of equipment. The clock on the wall needed a new battery or repair as it displayed 7:00 for the entire 3 hours we were there. The letters of a sign posted on the wall to indicate the duration of certain standard emergency room procedures were faded beyond legibility. This is obviously an urban/inner-city hospital in need of a massive overall and an injection of millions of dollars and retraining of professional staff. Considering reporting deficiencies to NJ Dept. Of Health and the Centers for Medicare and Medicaid.

The only good thing about this place is the case worker we had. Other than that this was a horrible…read moreexperience for my child it was like a fallout shelter and the bill for 6 days was over $55,000.00 thank god we had insurance which lowered the allowed bill rate to10% of that number so obviously they are scamming the people without insurance hoping for the government to pay these exorbitant rates. The care staff was not trained and the environment was very dangerous for my child. There was zero available parking everything was broken from the moment you stepped inside the facility from the waiting area to the rooms. The staff was dismissive and the Dr.'s incorrectly billed my child's account as out of network forcing us to enforce the NSA federal guidelines for network coverage during a hospital stay. I am convinced this was done intentionally hoping we would just pay a bill out of pocket that we never should have received for inflated "out of network " charges thousands of dollars more than what the rate should have been. Unfortunately, we had no choice sending our child here as it was an emergency but if you have a choice stay clear of this facility it is worse than you can possibly imagine! The area is also a very dangerous place so you run the chance of needing a hospital if you visit loved ones at night in this area! We witnessed a car jacking and gang activity just walking across the street to the facility! I truly believe this entire network should be shutdown and relocated to a safer more accessible location.

The Sanitas location at Elizabeth is exceedingly convenient, clean, friendly and professional. My…read morevisit was quick and easy. The young woman behind the desk was incredibly helpful and pleasant. Everyone was terrific: nurses, admin and doc. I highly recommend this service and particularly this location.