I've been coming to Casa De Muñecas Spa years before it's current location during humble beginnings. The experience I received then compared to the experience you'll receive now is still the same however night and day. The proprietor of the business Vivianna and her team takes you on a spa journey like no other. You're greeted with an aroma of eucalyptus as soon as you walk through the door as well of other scents which will peak your senses into a calming state of wellness's and wellbeing. This is also followed by a pleasant greeting from the front seat team. As you look around the spa it's beautifully decorated in its minimalist of calming color palettes that sends your inner soul dancing with excitement as to what you're about to embark upon. If you're doing skin care you're asked to remove your shoes and given booties to put on to further enhance your experience. I must say I was very impressed. The upstairs is for all that is cosmetic and yet that's not all. There's another spa treatment space downstairs for those that are looking for post op treatment from plastic surgery. There's a "Green" room equipped with a heated table and a stand alone tub to help soothe the extremities of post-op. Now I'm extremely impressed. Casa De Muñecas is a spa where You can get any and everything you need to enjoy a perfect spa day for yourself, your girlfriends, as well for us men. I myself have had 4 plastic surgeries and each time I went to Casa De Muñecas to receive their recovery massage treatment and therapy. Vivianna is very knowledgeable with all varieties and aspects of the skin, skin care, and post-op surgeries just to name a few Casa De Muñecas has to offer. I solely recommend you to got check it out for yourself. You will not be disappointed. Check them out on Instagram @Plastymunecas. read more

Casa Aesthetics & Spa - Few days later - Skin Care Near Me - Sunset Park, New York

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Only place I trust with my skin care, been coming here for years and I'm not at all shocked to seen how much they have grown, all the staff is very passionate about their craft and always so welcoming. I did alot of research before starting laser treatments and was so happy to see plasty muñecas med spa has some of the best rated laser equipment in the country and my results have been amazing read more

This place is interesting. I didn't know how to feel at first but I think reality has finally hit me. I have completed a package of 10 massages, and I got "talked" into purchasing an additional package of 5 massages (total 15). Did I really need 15 massages? Hmmm questionable. But what is most interesting about this place is 1. Their over priced fajas and boards. please people, go on Amazon for cheaper options, same quality.....or simply shop around elsewhere. They claim they don't make a profit by selling fajas because they get it from their manufacturer for the same price they sell it. BS.... no business sells products with a 0% margin . They sell fajas for $135-$165.... they are insane when amazon has the same fajas for $60 2. They charge you approximately 20% in fees and taxes when you use a credit card at their establishment . They are forcing you to pay the transactional fees that they would incur from the credit card company/machine.... plus more!!! I would advise to bring cash if you absolutely think visiting this place will bring value to your life 3. Their package charges are insane. You can go to the Bronx and pay $375 for 10 massages. Better yet there are other places in Brooklyn you can go for cheaper cost and better quality service. 4. The manager, who also performs massages , has a bit of a condescending attitude when you speak to her. I'll leave it at that.... 5. This place isn't all that... what makes them so qualified,I'll leave it at that read more

all your beauty needs in one place. Viviana and all her staff are very professional, the place is very clean.

I have come to this lovely establishment twice and have received above and beyond service! The owner personally handles my facial and she was as sweet as pie and very knowledgeable! My second session was a detox wrap and it felt wonderful! The young lady who performed my massage was through and kind. The vibe is chill and relaxing. I will definitely be a returning member and recommend this place to any and everyone! read more

Great place with an even greater service. My wife came home rejuvenated. Very welcoming and lavish

I've been here a few times love Dr B . She listens and explains very well procedures. The place is very cozy you feel relaxed and calm. love the results read more

Casa Aesthetics & Spa - lips - Skin Care Near Me - Sunset Park, New York

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Update 1/21/2020 To reply to the owner... My initial review was on the services for post op care. Massages, cavitation, carboxy etc . I contacted to inquire about fibrosis treatment which is a completely different concern. I was told the owner was on vacation and would contact me however I never was and instead she decided to come here and respond to my review. To anyone that is considering surgery or has had any please do your research and don't go just based on reviews in one place. Check Yelp, Google, do a private surgery page on Instagram and check out real self. Most times doctor's and businesses provide reviews of the best and don't try to provide the best service or make things right with those that weren't happy. People should be able to take constructive criticism when in business. P.S. For those who see the initial signs of Fibrosis this is what was advised by my massage therapist. It worked and saved me money. Buy a hand massager, one that's strong and deep. Use it an hour on the hard spots, massage your lymph nodes and stay out of your faja. She explained that the faja limits the oxygen therefore will make the point of massaging the hard spots pointless. This was my round 2 and I will definitely be applying the same advice if I choose to get a round 3. Best of luck to all read more

Let me start by saying Vee and her staff were nothing short of exceptional. I went with my daughter for facials and felt they went above and beyond with their service. We traveled from out of state but I wouldn't go anywhere else. Vee is an expert and very knowledgeable at what she does. If you want perfection this is where to go!!!!! read more

Casa Aesthetics & Spa - LED light therapy treatment - Skin Care Near Me - Sunset Park, New York

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i been coming to Casa de Munecas Spa now for years. Vivana the owner of the place will never steer you wrong. She is knowledgeable professional and caring. I only let her decide what i need. The staff is polite and the atmosphere and service is always extraordinary. Dr B is also professional caring and honest. I highly recommend this place. read more

I love this place, they are so sweet and treat you with exceptional services like your family. I can't express how happy I am that I finally found someone place that is honest and so helpful with what you need and not trying to sell you something just to make money. I love this place and the service they provide can't be beat. You will not regret going here. read more

Can I just tell you guys that this is the best place for post surgical recovery care! My first treatment was a Heme drip two weeks before I had surgery in the Dominican Republic. I loved it and felt so much better after! I returned two weeks later in pain, swollen with a lot of fluid. Viviana and her extraordinary team of certified esthetician's took great care of me. I was drained every time they noticed fluid buildup. I felt so much relief. I never felt like I was rushed or just another client! They really make you feel better leaving than coming in. I've had my massages done by Martha, Diana, and the goat herself Viviana. I honestly have to say I love them all. I don't have a favorite esthetician because they all work wonderfully. I have no complaints. They all help shape me so beautifully. Listen I'll be 6 months PO and my body is shaped to the gawds bc of them. Surgery is only 50% of your journey. The rest depends on your post op care. Keep that in mind ladies. You want to go to a place that knows what they are doing. Casa de Munecas staff know what they are doing period! Colombian based techniques help mold my body. Honestly this place is above all the other massage spots I've been to in NY. They are all very knowledgeable and my last session with them is coming up and I don't want it to end I forgot to mention Niva who does makeup and works the front desk. Book her for appointments y'all! She's amazing! Love her personality and never had an issue with booking Trust me and go here! They make you feel like a true Barbie. Money well spent. Thank you ladies read more

Casa Aesthetics & Spa - 2 weeks vs 11 1/2 weeks post opp - Skin Care Near Me - Sunset Park, New York

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I ordered a belly plug almost two weeks ago and I still haven't received it. Very disappointed, I messaged them on Instagram and still no response. I paid $35.00 for this thing. - In response to your answer. First and foremost, there are no accusations in this review. I simply stated my disappointment in the lack of attention to my message via ig and how it's taken over two weeks to ship an item I paid shipping on. Secondly, I find it tacky and distasteful that you are violating customer privacy by publicly disclosing my city of residence. I also have screenshots, regarding your rude response in regards to my message to you via ig. I clearly stated I was willing to delete this review, however, not if you insisted on being rude. The lack of professionalism shows through your response. read more

I have known the owner Viviana for years. The only place I trust for my post op care. She is such a sweet caring person and she knows her stuff! Her staff is amazing. I was glad to see they offer other services as well. I booked a chemical peel and ipl facial as well as fat dissolving shots! I highly recommend this spa. I travel far just to come here. 5 stars all around read more

I contacted this business based on the mostly good reviews. Let me start by saying that I have not received any services from this spa. My experience has only been text communication with a member of staff. I called multiple times to inquire about their fibrosis treatment. However, I never got to speak to anyone via phone. After each unsuccessful call, I would get a text asking how I could be helped. I was a bit put off that I had to text about my inquiry, but it's 2021 and I guess I just have to adjust to the changing times. Anyway, I asked multiple questions about the spa's fibrosis treatment package. Including what services are included in the package (i.e wood therapy, radio frequency, etc), how long each session lasts, how far apart should treatments be scheduled, and whether these questions would best be answered after a consultation. (I had purchased multiple packages elsewhere and had seen little results so this time around I wanted to do my due diligence in researching the best spa for me because these packages are not cheap). Instead of a response, I was asked for the date and type of surgery I received. Fine. I provided the requested information. Then the staff copied and pasted general information provided on the spa's website (which essentially explains what fibrosis is) into the text and literally answered none of my questions, but quickly followed up with an incorrect over(price)d quote ($150 more than what is listed on the website) and a statement that there is availability for tomorrow to start my package (with a $200 down payment). This was an immediate red flag for me. Why are we jumping the gun and discussing payment when you haven't answered my inquiry? Anyway, I pressed on and informed the person that the website lists an entirely different price, and she responded that the price on the website is the starting price and may increase based on the amount of fibrosis observed. So why would you quote me the higher price if you haven't even seen how much fibrosis I have??? That is why I initially asked whether a consultation would be beneficial to both parties, but she glossed over that in her hurry to close the deal. So again I asked about a consultation before committing to a package. So she agreed and told me to send photos and video and someone would contact me in 48 hours so I did so the following day, which was a Wednesday. I expected to receive a response by Friday, but I did not. So I texted her on Monday. She apologized for the delay in response, but said absolutely nothing about the fibrosis she observed in my pictures. She didn't say ANYTHING about the pictures!! She simply reiterated what the cost would be and repeated that the deposit would be $200. And added that she had no availability until the following month. I'm sorry, was that a consultation??? That was a complete waste of my time. I could have been in communication with a spa that was genuinely interested in helping me get rid of my fibrosis instead of one whose first priority is to secure the $$$. Please understand that fibrosis is annoying and frustrating to have to deal with. This is my body we're talking about. The care and compassion a spa utilizes will always speak for itself. If you do good work, you will never have to sell yourself so hard. Customers will flock to your business. In conclusion, I will be seeking my services elsewhere. And best believe I know a number of women seeking post-operative care and this place will be at the top of the list of where not to go. read more

They are excellent in here but I feel like they should extend the massages I did lipo and bbl and went here for post op and they did the job great just felt rushed. I would start off in a heated bed to soften The tissue than would go to do the machine massage which legit was 15min and the hand massage was 10min. I feel like the most important part which is the massage is cut short honestly. When I did my surgery In Columbia they would massage you non stop for 1hour sometimes 2 straight and that's really essential after lipo to soften the skin . Otherwise pretty decent. read more

Sooooo this is my second go round and it is a MUST that you have post opt care. Viviana and her staff are the best. They have made some changes which give you more privacy now however the old set up was nice too. It's always clean and welcoming and it just feels good to be around women that know your body and take the time to explain treatments and your follow-up care. They also have really cute clothes and all your post opt care needs. You MUST book in advance and be on time for your appointment!! They do not play lol. I like that because you get your time and attention. And don't be fooled by the small sizes of the staff they go to work on your body!! I will recommend this spa 1000 times over and over again! Oh and the cookies and tea are an extra treat!! read more

Casa Aesthetics & Spa - Waiting area is nice and relaxing and they have the best mirrors! - Skin Care Near Me - Sunset Park, New York

Believe it or not, I have been coming to Plasty Munecas for a little over 5 years. And to be transparent, there's obviously a reason why that my loyalty resides with them. The owner Viviana is such a force to be reckoned with. She truly cares about all of her Munecas and ensures that they receive adequate services for their personal needs. The atmosphere is so welcoming; there is always infused water available and natural flavored tea (pineapple and spice is my favorite). Post op massages feel like I am back in Columbia. All the women that provide services are polite and take pride in their craft. I will DEFINTIELY recommend investing in your body and its needs at Plasty Munecas. read more

O-M-G Viviana is hands down the best around in this business. She looked at my body and immediately knew what needed to be done. After only 3 visits I could see and feel the difference in my stomach. Just a tip, I recommend getting a package and booking multiple appointments since it's almost impossible to get a next-day appt. She will whip your body into the best shape possible, and she does it without trying to "sell" herself. If she says you need more treatments, YOU NEED MO' TREATMENTS. Love ya Vivi!!! read more

I highly recommend Plasty Munecas! The massage therapists are professional and always pleasant. They speak to you and make friendly convo during your treatment but you can also just close your eyes and relax while they perform the treatments. The atmosphere is relaxed as they have areas with low lighting, music playing, and essential oils in all the rooms. As far as going during COVID: everything is always maintained clean and disinfected. I've always felt safe. They use disposable robes, slippers, underwear, gloves, etc. They check your temperature and keep track of everything. The owner, Viviana, although I've never had any services done by her specifically, has always been super nice and always has a smile on her face. They speak English and Spanish. I would recommend (as they do too) to book your appointments in advance!! They fill up quickly but it's because when you go for your appointment it is very one on one. Not only do they offer spa services but they also do a lot for the community which is an even bigger reason to support this business! Special thank you to Alejandra y Diana read more

I had a really good experience at Casa de Munecas. I flew in from California and they were able to wait for me to get there. Dr. B is the best! She is so friendly and professional. She answered all my questions about the under eye fillers I was there for. I am happy with results. I didn't have any bruising which is awesome since I bruise easy. Definitely reccomend anyone interested in fillers to go see her! read more

I've been a (long distant) client for over 4 years and can attest to the profound professionalism and results that you receive from this group of talented women. Their knowledge of post operative and esthetic care is top notch. The results speak for themselves. It's definitely a one stop shop for all of your beauty needs and they continue put their competitors to shame in multiple ways. I won't go anywhere else! read more

If I could leave 0 stars I would. I went for post op lymphatic drainage, I got the 10 sessions with whatever bs they add to it. I was only 6 days post op and the girl who massaged me probably had no idea what she was doing. She was too aggressive and wouldn't lighten up even seeing how much pain I was in. Another lady popped her head in while I'm NAKED getting tortured and said "pain is beauty". Same girl who massages me tried squeezing me into a faja that was way too small pinching my effing skin and has the nerve to tell me im too swollen. I was so swollen I couldn't even fit into the Faja I came in!! I have before and after videos from the same day before and after the massage and I was 10x more swollen then I was before the massage. You don't have private rooms, everyone walks by and sees you naked. complained about the massage and the owner called me to tell me that's how the massages are and would tell the girls to lighten up the massages. Two days later I'm back for my 2nd massage and it was still excruciating and they told me that I can't tolerate pain???? 8 days post op of full body lipo and bbl and they tell me it's bc I can't tolerate pain? Lol. When I'm walking out of my massage the owner says "this is her?" Like ok very professional. Day after I text asking for money back and they tried lying saying I signed a no refund policy and when I asked to see the picture of it they told me they will return the money bc I'm an inconvenience because I live in the Bronx and they are in brooklyn. I paid most cash and asked for cash back and they put most back on my credit card. And not only that they didn't reimburse me like $51 that they charged on my credit card. This lady is money hungry FIND SOMEWHERE OFFICIAL THIS PLACE IS A JOKE, LOOKS CHEAP INSIDE, GET MASSAGES BY PROFESSIONALS. And I have every text I'll gladly show what a bs place this is! read more

Where do I even begin? I got my surgery two years ago in Colombia. When I came back to New York I was looking for a place to get my post op care done. I came across many spas in my search but the one that stood out to me the most was Casa de Muñecas Spa. Best decision I've ever made. From the moment I walked in I felt welcomed. Viviana, the owner, was at the front desk and greeted me kindly as I walked in. I told her I was looking to get post op care, she then was asking me questions about my surgery etc. A verbal questionnaire, she listened to everything I had to say and examined me. She then explained to me how the post op care procedure works and the benefits it brings to your body. I booked my sessions but it didn't stop there. She was also very concerned about my recovery outside of the spa. She asked about my faja (body garment), I told her what I had and she suggested I wear something different from what I had. What a difference that made! I bought my faja there along with and ab board that was WAY more comfortable than the one I had before. My body felt so snatched. After a few sessions I was seeing results, I had to get my faja tailored to an even SMALLER size! I was losing inches. And yes TAILORED, I know they may be pricey but if they can save you money they will. They truly have your best interest at heart and rather than making me buy a new faja they referred me to a dry cleaning place where a kind older gentleman was able to get it done the same day I dropped it off. ALL of the staff there is amazing! Diana and Martha are super kind and very informative. They know what they are doing when they're massaging your body and giving you treatments. Being naked in front other people isn't something that is very comfortable and can make us feel vulnerable. However, with them it feels very natural. There is no judgment, no weird looks, very respectful and professional. Don't be fooled, even though Martha isn't fluent in English it doesn't mean she isn't knowledgeable in her work. I hate when people make that assumption about people just because if a language barrier. I speak both English and Spanish fluently and trust me she knows a lot and has been doing her job for a long time. After my post op care I felt really good about myself. I waited a few months and then I went back for the body sculpting, by then I stopped wearing my faja everyday so I felt like the body sculpting would help still keep everything in place and it did! My friends and family were noticing the changes in my body and it was great. I fell in love with the spa, it became my home away from home, it's a sanctuary. I am always greeted there and they always show me the utmost love and respect. ANY beauty concerns that I have I immediately go to Viviana and she gives me the best advice. Not only have I gotten post op care there and body sculpting. I've also gotten my teeth whitening done there with my boyfriend and we loveeeddd it! It was like a teeth whitening date. We got to sit side by side and get it done at the same time. The process it a bit long but not too bad. Teeth whitening doesn't hurt your teeth, our teeth didn't feel sensitive afterwards they were just white and clean after. The gel my sting your gums and make them white BUT not to worry after they whiten your teeth they put something on your gums to get rid of the whiteness and it's back to normal. If you think you're gums are sensitive then I would suggest putting a numbing gel before going. read more

The attitude after paying was disappointing customer service should definitely be way better felt like I had no voice after I paid my money wish I had a better experience honestly. read more

This place is okay. I paid $800 for 6 body countering sessions. The workers there are very nice and friendly. They also have pineapple tea and water with fruits. I felt like the owner of the store is quite bitchy, she always seemed mad and isn't too nice, she gave me a problem when I wanted to schedule my appointments bcz she was mad that they r so far apart from each other and that I'm not able to make it on other days. in fact, I'm being too nice about the owner, she was actually very disrespectful towards me and extremely arrogant, I would not recommend this place to anyone, especially after surgery. When you are dealing with all the changes your body is going through after surgery, you really don't want to deal with a bitchy, arrogant and disrespectful owner who doesn't care about your well being. I still have 2 more sessions left but I dont really feel like going back there bcz of the way the owner spoke with me. Also dont be fooled u womt get skinnier just by going to these sessions u have to eat healthy and exercise read more

This Spa is amazing. Let me start off with the customer service. From the moment I called I was met with professionalism. My first appointment I was made to feel so comfortable as I really didnt know what to expect having had surgery and needing a few massages. Maria took me to the back and the ambiance was absolutely beautiful. I was offered hot pineapple tea with cinnamon or cucumber and mint infused water. I chose the hot tea which was delicious. I appreciated Maria explaining everything that was being done to me and I let her do her job. After my massage I felt like a new person. I thank my doctor for referring me to them because they truly are a gem. I have booked several appointments with them and cannot wait until the next one. Big thanks to Viviana who helped me properly fit into my Faja. You have no idea how much that meant to me. read more

I had a misunderstanding with the owner and wrote a review about my experience while there. However I didn't take the time to come back on here to mention that She did take the time out to sit down with me and resolve the issue. Thanks again. read more

ABSOLUTELY LOVE LOVE LOVE the atmosphere & staff! I could not have chosen a better place! The staff are super friendly & very informative. I ALWAYS leave there feeling like a million bucks! I'll definitely be returning for the other services they offer as well as dropping in when I'm in the area just to say hi. read more

Viviana hands down is THE BEST! The entire staff and the atmosphere made me feel so much better about myself and the procedure that I had done. There is not another place that I would ever go to for post opt care. This was so worth the trip to New York from California. This literally is a one stop shop for all of your beauty needs. I can see results after 2 visits! It's remarkable! read more

I love this place!!!! The staff is so nice and friendly!!! Some of the therapist aren't fluent in English but we still communicate just fine. Their expertise and their knowledge make up for it. I did the cellulite treatments for my legs and I am seeing major results. I'm so happy!!! Thank you munecas for making me feel so comfortable and for all of you guys for being so accommodating!! Truly the best place read more

I'm soooo disgusted with this spa. First of all, the people there are very disrespectful. Don't waste your time or money going there and try finding a place that will treat you with respect and courtesy. read more

I love this place! Viviana is amazing along with her staff, came to her about 2years ago and recommended me a procedure, now I'm back again for my post op care and they are still amazing!!! Within a matter of days I see and feel such a big difference. This place is very magical and relaxing. I recommend everyone to this amazing place, I travel from the Bronx just for their services, it's so worth it 10000%. Thank you ladies for making me feel so amazing!!!! read more

I was going to wait until my last appointment to write a review, but that's just how great this place is. I purchased a package for my post op care and from the second I walked into the establishment, I was greeted by professionals, surrounded by a very clean environment and felt comfortable to say the least. In a rapidly growing industry of plastic surgery, it was good to know that all my needs and concerns were met here. The massages that are an absolute must after having surgery has been speeding up my recovery. Diana (who is a sweetheart) was blessed with these arms and hands that leave me feeling like a brand new person every single time. Viviana leaves no issue unanswered. She knows her stuff and she's passionate. You can tell that she thrives when her clients are happy. I have no doubt in my mind that my results will be fantastic, thanks to this place. read more

This place is AMAZING!!! Viviana and Diana are THEE BEST at what they do! I discovered Casa de Munecas through Instagram and saw the tremendous amount of positive feedback they received. One person said she flys back and forth from Atlanta to come here so I knew they had to be good! So although I live in Maryland I traveled all the way to Brooklyn to give them a shot for my post surgery massage treatments. This is my third procedure and I've tried many other places in my local area and have spent thousands at those other places but was disappointed with my results. But that was NOT the case when I came to Casa de Munecas Spa. I saw results just after 1 treatment!! I was so pleased that in 2 weeks I've done 6 treatments. Yes it's been a home traveling from Maryland but my results have totally been worth it. Also, beats wasting money at other places that are not as skilled in post op care as Viviana and Diana are. After receiving my post op care here I would NEVER go anywhere else!! Trust me ladies!!! Wherever you are from make it happen! Get to them and you will be SO happy you did!!! Thanks Vivi and Diana!!!!! read more

All I can say is wow! This place has everything. All of the latest beauty treatments that I have been looking for and have heard about she has here plus all of the products that are hard to find in stock very professional and clean she definitely has a customer for life!!! read more

I love this place, only god knows how thankful i am with these people, they know what theyre doing, very knowledgeable, friendly staff , im on my eight visit and honestly since my 3rd visit i have seen amazing results,Nancy and Diana are very nice and Viviana the owner, shes very talented, her hands are are the best, she gives great tips on after care and i love how she follows up via text or call, she has really shown that she cares for each and every client of hers. I come from PA 3 times a week and its totally worth it, i highly recomend this place. read more

Viviana, Yvette & Diana are sweethearts!!!!! I definitely recommend going here. They are very knowledgable and know what they're doing. Customer service is never an issue, they're very personable and friendly. Not to mention very clean and sterile. The massages are exactly what's needed to keep you from getting fibrosis. Also if you're already having that issue they have techniques on how to fix that! ;) I plan on having a facial also. If you're looking for great care give them a call!!! read more

Thankful for all the hype via Instagram to have found this gem. Viviana, Diana, Michelle, and Nancy have made my post op life much more gratifying; I couldn't be more in love with the attentiveness they have given my body and wellbeing. Highly, HIGHLY recommended. read more

The service received was beyond disgusting, they where very unprofessional and rude. The lady with blonde hair, the owner was talking like she was from the streets. Her vocabulary was very unprofessional, and not to mention she kept on saying "Ma". I was referred by a friend but from the looks of it I will not be showing face ever again. The environment was not welcoming and neither was the owner. This place was convenient only because it was nearby, but sorry to say the service was not good. Not to mention i have yet to see any ownership, licensing or inspections. read more