I have been here several times before. Michele has always been AMAZING! This time, I saw Britney…read more Now, I was an RN for 13 years and NP for 3 and know how these visits should go. I went due to extreme bilateral flank pain. I thought I had a kidney infection. They brought me back and checked my urine. Britney comes in and says my urine was clear, only some blood. She did not examine/touch/ look at my back to see if it was musculoskeletal. She listened to my heart and lungs, and that's it. Prescribed me antibiotics anyway and get this...gave me 6 Naproxen. I mean...6?! I don't go to the doctor EVER. I hate going so when I do, it's severe. My back is still hurting, and the appointment was a waste of $50. At least give me 20. I never in my life prescribed someone 6 Naproxen. Guess I'll just have to keep living with this pain.

Probably the best walk in clinic I have ever been to. Knowledgeable and courteous staff and great…read morecare with me. Highly recommend!!

Kristine Wonsley is the best!!!wish to convey my complete confidence in Kristine Wonsley. Her…read moreprofessionalism is consistently exemplary, and she demonstrates a remarkable ability to be accommodating and responsive. I have developed a strong sense of trust in her judgment and capabilities, and I am pleased to offer my full support.

Dr. Cathey is our primary care but when we need to get into a doctor fast we go to the walk in…read moreclinic. This staff is amazing, the NP Nikki, The nurse C and M you two know who you are and how wonderful you are. The front desk can be short staffed sometimes but they work so hard to help you. We love these women they really work hard to please us.

The type of care is professional, warm caring, and not rushing you thru a visit. This place and the…read moreFNP Ms Amanda truly believes in healing, and getting you feeling better than just rushing you out the door. Every time I go there I get the feeling of I love what I do, so let's get you feeling better. An AMAZING place each time I had visited. Example: I went to VA ER, Friday 8-22, approx. 3am left there 5 hrs later, with no meds, and instruction other than to go to Walmart to get some over the counter meds. Now mind you I'm a 70% DAV retired Army. I Went home, over night my condition got worse. So I decided to go to Southern Family Urgert Care the next day. All I can say is I'm on the road to recovery. If you don't trust any type of care, you can trust them. On my word I swear. I haven't used them in approx. A year and no matter which FNP is there, it's always excellent side manners services.

This place is amazing!! The staff the atmosphere the doctors and nurses are all hero's!! I've been…read morea patient here as well as my two girls for many years now! We each have GP'S but this place is fast and easy to access from our home.. clean knowledgeable and caring! If your in need of a great physician I recommend you give them a try!

This place is the worst urgent care I have ever been to. Every employee I have encountered from…read morehere is so incompetent and rude. The Nurse Practitioner I saw prescribed me, as a college student and away from home, a $100 prescription and then said my chart was closed when I called back to get a cheaper option. My mother and I had to go back and forth for multiple calls to eventually get him to send in another prescription. This appointment was 2 years ago, and I just now have received a bill that I was told is going to collection if I don't pay it today. The receptionist I spoke with was very rude and unhelpful when trying to resolve this. In conclusion, go literally anywhere but here.

Loved the receptionist and Christopher Np. He caught the flu when the ER didn't. He evaluated my…read morechild thoroughly and actually got to what was wrong versus just trying to get us out. I definitely suggest this place before you spend countless hours at the ER just for them to send you home with a 101 degree fever.

This review is targeted at the business practices of CFHC. We have used CFHC for an elderly family…read moremember before and had satisfactory results with the health care provided. However, when I needed an office visit for a prescription refill consultation that the VA did not cover, I called and asked about the cost of the visit. I was told it would be about $50. I went, brought in all of my documentation/records, and the visit lasted about 15 minutes or less. No lab, no exam, no drugs, just history taken. I exited to pay my bill WITH CASH and they told me it was not ready yet and they would send it to me. The visit was in July. I received my first bill in September. I paid my bill one day after receiving it at the CFHC office. The bill was for $165 and the statement said it was 60-90 days over due. WTF? I called, waited for 25 minutes on hold and the bookkeeper told me 1) they should not have given me a price of $50 when I called, 2) their billing company sends out the bills two months later, 3) they work off of a sliding scale and it could be as high as $160 for a visit. I trusted these people from a previous experience with them billing Medicare, and so when I moved I tried them out instead of Merit who charged me $40 for the same thing (a mile down the road) when I moved to a new TINY town. So lessons to be noted: MAKE SURE you have a set price BEFORE you do business with these people. Bring in your proof of income because if you don't, they will charge you as much as they want to. Don't expect that they will even tell you how billing works--they did not tell me. If you don't have some sort of insurance and are not very low income, you could be paying about $660 an hour like I was charged. God only knows what they charged Medicare, and being a disabled veteran you can't bet on these folks to be very ethical or honest.

Beautiful people's who do exactly what they say. They gonna do very helpful and kind.read more

Beware: If you have insurance, this place charges you using "provider based billing" (which equates…read moreto charging you an unreasonably high "facility fee" in addition to the charge for seeing a physician). This is how they legally overcharge you here: first they charge your insurance for the 'physician services' (say $200), for which you generally pay a copay. Normally my copay is only $15 for a doctor visit, and that's all I pay. But not at this place! Because here, on top of that, they charge your insurance AGAIN in the same exact amount (so another $200), only this time, it's charged as 'hospital services,' which are generally subject to deductibles and coinsurance amounts. All of that equates to a much higher out-of-pocket expense for you. It's like going to get a haircut and the hairdresser telling you afterwards "okay so your haircut was $40, and you owe me another $40 on top of that because I cut your hair inside a salon." It's very deceptive & they don't tell you any of that up front.

For a place that takes walk ins the fact that they close for an hour and 15 minutes during the day…read morejust isn't professional at all. It's not posted on their hours of operation, and it's a major inconvenience because my girlfriend is having severe stomach pain that's preventing her from doing anything. I could barely get here here myself and now we have to wait 45 minutes to even see what's going on.

From the owner: Extended Hours.  Walk-Ins Welcome!read more

My wife just had Chance call in a new prescription in the dead of night without telling her about…read moreit. We have no idea whether it's to replace a prescription, if we are to take it in conjunction with another, side effects, even what it's for. I called in to find out why they ordered a prescription without consultation, and was basically told if we didn't like it to find another doctor.

Horrible service. Came in to get my medication refills and for him to treat my problem. However, he…read moresays he can't treat me for my issue and I need to see another doctor but if i am sick then he will see me then. What kind of service is that? The only plus would be it doesn't take long to come in and get seen.

This Va has been wonderful for helping my husband get the care he needs. They even send him to…read moreother va's or other doctors when they can't provide the services he needs.

The staff are absolutely wonderful here. My husband has come here for mental health, dermatology,…read morelabs & diagnostic tests. They help him so much, always calling to follow up, sending appointment reminders through text, email, mail, & phone calls. I really mean this because we are originally from California, the VA hospitals there were overextended, my husband gets much better care here on The Gulf Coast.

The front desk gal was lovely. Regine was lovely. I am 78. This was one of THE STRANGEST medical…read moreappts of my life. Presented asking for help due to coughing up yellow sputum every 4 minutes day/night. Told: "I will not treat you because you see a pulmonologist." I said; "I am not seeing him for this & I need antibiotics.' Nurse said; "I will not treat you." They want to submit billing but not treat me? To me, nurse recurrently did not accurately repeat facts I relayed. I felt she kept inaccurately rushing to wrong interpretations & not hearing. Next 3 nights after visit I could not sleep due to continual coughing with no care. Upon our return to Memphis internist gave me antibiotics, cough syrup, medrol dose pack, sleeping pill because it had gone on so long & he expressed sympathy that I had not been previously well served.

Made an appointment and they told me it wasn't in the system. Receptionist attitude was off putting.read more