I have been here several times before. Michele has always been AMAZING! This time, I saw Britney…read more Now, I was an RN for 13 years and NP for 3 and know how these visits should go. I went due to extreme bilateral flank pain. I thought I had a kidney infection. They brought me back and checked my urine. Britney comes in and says my urine was clear, only some blood. She did not examine/touch/ look at my back to see if it was musculoskeletal. She listened to my heart and lungs, and that's it. Prescribed me antibiotics anyway and get this...gave me 6 Naproxen. I mean...6?! I don't go to the doctor EVER. I hate going so when I do, it's severe. My back is still hurting, and the appointment was a waste of $50. At least give me 20. I never in my life prescribed someone 6 Naproxen. Guess I'll just have to keep living with this pain.

Very slow and somewhat rude staff. Walked in and was third in line and still waited 90 min before…read moregoing back and of course another 30+ before seeing anyone. Doctor lady was very sweet and kind but the rest of the staff needs some sugar

My experience with Dr. Gruich has been great from the beginning. I called for an appointment and…read morethey got me in that day, the wait wasn't too bad, the doctor really listened to me, and together we came up with a solution to my problems. The icing on the cake for me was the letter I received in the mail yesterday thanking me for my business, explaining why he chooses to remain independent, and not join a group or a hospital, because he doesn't believe in sales quotas and profiting off of unnecessary procedures for his patients, and also included was an article on the benefits of a plant based diet, which is so near and dear to my heart being as how I've been mostly vegan/vegetarian for almost 4 years now. I will continue to use Dr. Gruich for my and my family's health needs for years to come!

The type of care is professional, warm caring, and not rushing you thru a visit. This place and the…read moreFNP Ms Amanda truly believes in healing, and getting you feeling better than just rushing you out the door. Every time I go there I get the feeling of I love what I do, so let's get you feeling better. An AMAZING place each time I had visited. Example: I went to VA ER, Friday 8-22, approx. 3am left there 5 hrs later, with no meds, and instruction other than to go to Walmart to get some over the counter meds. Now mind you I'm a 70% DAV retired Army. I Went home, over night my condition got worse. So I decided to go to Southern Family Urgert Care the next day. All I can say is I'm on the road to recovery. If you don't trust any type of care, you can trust them. On my word I swear. I haven't used them in approx. A year and no matter which FNP is there, it's always excellent side manners services.

This place is amazing!! The staff the atmosphere the doctors and nurses are all hero's!! I've been…read morea patient here as well as my two girls for many years now! We each have GP'S but this place is fast and easy to access from our home.. clean knowledgeable and caring! If your in need of a great physician I recommend you give them a try!

I was very surprised and dismayed by the way I was treated by this doctor and his office…read more I don't know what I could've done to cause them to behave this way or to correct this situation. Apparently doctor did not remember that he had ordered additional allergy testing for me. That would be fine, I don't expect anyone to be perfect, but he treated me like I was an idiot because I thought he had ordered additional testing. I went and gave people my blood so that stood out to me more personally than it may have to him, but he had the benefit of the opportunity to look at my chart to see whether or not he had actually ordered more tests or received the results before yelling at me about it. I had not seen the results on MyChart after several weeks so I called the office to ask them if my allergy test results had been returned and they told me that they had but that I could not be told the results over the phone, that I would have to see the doctor in order to get those results. So they scheduled me an appointment for this specifically ahead of the time that had previously been pre-arranged. He told me that he wanted to see me in three months. It took them two months to order the tests. So I had gone and gotten them two weeks before this visit. I came to see the doctor and he was very miffed that I was there that day as if it were a real imposition on him to see me. He thought that I was there to talk to him about previous allergy testing that had been done. I had been told already by the lab that the first test indicated that I had an abnormal result and that I was still allergic. But I wasn't there to ask about that test or question his judgment about it. Then he started telling me that I was not allergic and that the result I had gotten indicated that my reaction wasn't strong enough to be considered an allergy. I was there to ask him about the other tests, not that one. Pardon me, but I do believe that it is the doctor's responsibility to keep track of what tests are ordered, when they come back, and then to tell me what they mean in a timely fashion. There must be some problem with the way that notation was made on the chart because he and his office made the same mistake. He actually said to me that I was "being really annoying". And I said "I wasn't meaning to be annoying" and he said "well at least you admit it" I was trying to explain to him that we were talking about two different results but I couldn't get him to listen to me long enough to clarify it. I have never had a doctor talk to me this way in my whole life. The results of the additional tests I had taken showed up on MyChart the following day. I should have quit while I was ahead. Before I left scheduled an appointment to see Dr. Ericson for an audiology screening the following week and they scheduled me an appointment. I was so flustered by the way I had been treated that when I was on my way out that I forgot to get the address because they have two offices. So I called on the phone and said "I need to know the address of the office to go to for my appointment with Dr. Ericson." She apparently gave me the wrong address, so I'm in my car right now just absolutely fuming outside the empty office that is closed. I didn't get my hearing appointment today. If I am charged for a missed appointment there will be hell to pay. I will not reschedule with this office for any reason. Noone needs this hassle from a health care provider or his office staff.

From the front office to the doctor himself, everyone is professional and helpful. Dr Niolet takes…read morehis time with explaining everything, checks every possible issue and makes sure you understand everything that is going to take place. There's never a feeling of being rushed, the doctor takes as much time with you as you need. Would highly recommend Dr Niolet to any of my friends.