In January 2021, Marc inspected a home my wife and I made settlement on, this week. The reason for my delay in posting a review is due to the fact that we did not want a contentious negotiation with the Seller, and judging by the reviews from Sellers v. Buyers, it's clear that Marc and Trinity Home Inspection is a "Buyer's Inspector". Which, to be quite honest, gave me an incredible amount of comfort and confidence when Marc conducted the inspection.
From the jump, Val answered the phone and was kind and patient with us - She was professional and honest. She made us feel like we were the only customer on her case load at that moment in time. With the way the market is right now, every aspect of the Real Estate business is overloaded with demand that one can easily feel lost in the shuffle... Sadly, our interaction with our Real Estate Agent and their inhouse title company made our buying experience feel like we were in a Chop-Shop... But that's another review for another time.
Val was phenomenal in getting me onto Marc's Schedule quickly - My Wife and I wanted to make settlement on a home we identified, so we wanted to immediately get an inspector in to determine whether or not we wanted to stay under contract or cut bait. Val called me back within the 15 minute time window she committed to, and we were off to the races.
I meet Marc at the home in the early morning - He is punctual. Val said Marc would be there, on X-Date, at X-Time and he was there. I didn't have to wait, call/text him, he suited up and showed up when he was committed to, and I appreciate that. It's a simple gesture being punctual, but speaks volumes on how you manage yourself and your business.
Before Marc brings out his gadgets, tools, laptop, camera, etc. he walks around the property with me just having an open conversation - He asks about me, my wife, my kids, what we're about, why we're looking in the community we're looking at, why the home, what home we currently live in, my past experiences in home buying, and ultimately, what I want to get out of his inspection - I said "Tell me all of the reasons why I shouldn't buy this home, Marc"
Marc is thorough... Thorough enough to incite negative reviews from Sellers as you can see on Yelp and on Google. THAT speaks volumes about Marc and how meticulous he is. With the current economic climate, every home buyer (First time or multiple) does not want to acquire an asset that immediately becomes a liability - Having Marc on your side as the buyer, helps you avoid acquiring a regrettable property. Sellers may see him placing levels on Window sills as "over the top", but lopsided window sills or non-level surfaces across a home could mean/be caused by underlying issues. I, personally, don't see anything wrong with Marc's style, as the buyer... Can I see a seller's point of view? Or course - But I'm not a seller in the scenario where we hired Marc. However, because Marc has gotten under the skin of Sellers over his style, I wanted to wait until we acquired the home he inspected before I posted our review.
Net-Net, Marc gives you an honest and thorough perspective on the property you're having him evaluate/inspect. He gives you the facts in extensive detail - If a Window Sill isn't level, he will tell you, but I appreciate the fact that he gives you, the buyer, the free will to determine whether or not that "imperfection" will bother you. Just because something may seem minute to the seller, doesn't mean it isn't important to you, as the buyer - That's key for any buyer making a large commitment to an asset, such as a home. Give me the gory details and let me determine whether or not it's a deal breaker or not; Marc doesn't shy away from sharing those details and that clicked with/for us. Marc helps navigate through the excitement and emotion of buying a home by breaking everything down to bricks and mortar - and ultimately, if the bricks and mortar are worth your hard earned dollar.
Lastly, Marc was a great sounding board for us after his inspection - He gave me time after he completed the inspection to discuss "what if" scenarios, and what is TRULY and deal breaker and what isn't. I'm not saying he gave us sage wisdom and guidance, but I am saying that he was of service to us to pick his brain and better understand what the "potential flaw" he identified meant in the grand scheme of things - He helped us determine what mole hills could be mountains; and what mountains were just mole hills. And for that, we are truly grateful for his service.
I HIGHLY recommend Marc, Val and Trinity if you're a buyer because they are on YOUR side. read more