I recently rented with South Boston Property Managers and had a great experience. My property…read moremanager was very communicative and always very responsive. I had to leave my lease early due to a surgery and relocation and my property manager was supportive with every step of the way. They were able to work with me on both ends of moving in and out to make sure every need was met. This is high quality service and it was greatly appreciated!

I found my previous apartment at the perfect time. From the start, Craig communicated clearly and…read morewas very understanding of how stressful moving can be. Throughout my year as his tenant, he remained honest and respectable. He was quick to assist with any maintenance or household needs. He ensures the property is well maintained and is always professional. I've had no problems with him as a landlord and that can be difficult to find in Boston. I would safely recommend leasing with him!

Lived at one of the Premier properties managed in Fenway from 2018-2020 and I can easily say it has…read morebeen such a good experience for me. Kevin R. (who was the property manager for my building) was very prompt in replies to both emails/calls when we had any issues or inquiries even after-hours which honestly is rare and impressive for property managers. On top of that, the building itself was very well maintained with cleaners/landscapers coming regularly and also secure. Never witnessed any packages being stolen/mail being opened which again is rare for Fenway. Not sure why there are so many negative reviews as I myself am a picky person and I was happy with the way my building was being managed (perhaps just scornful tenants?). Overall being the first apartment I've ever rented, I can say that now say I have very high expectations for property managers in the future. Thanks Premier!!

If you've been wronged by this group I'd recommend filing a complaint at:…read morehttps://www.mass.gov/how-to/file-a-consumer-complaint Hard to believe this company still exists. The absolute worst of the worst. They managed my building for two years and in that time we received fines from the city for uncleared sidewalks and complaints from vendors for unpaid bills. Ultimately they just stopped paying for the emergency phone in the building elevator seemingly because they just forgot? There was never an explanation or apology. That led to a failed elevator inspection with 90 days to reactivate the phone and install working fire extinguishers. In that time they took literally no action and didn't respond to repeated emails and calls from residents and vendors. Then the city shut off the elevator.... Needless to say, avoid at all costs

This is by far the best property management company I've dealt with. Arthur is super responsive,…read morealways has a solve, and is very friendly and great to work with. I would highly recommend anyone hire them for their association!

Arthur is the go to person for property maintenance and management. He takes care of many of our…read moreproperties and has always provided us with a top notch service. He is super responsive, quick and very proactive when problems arise. I highly recommend. Keep up the good work!

I have been a tenant at one of MerGo's properties in Cambridge for over a year and have had a great…read moreexperience. They are so nice & easy to chat with. They are always super responsive and helpful with everything.

Unfortunately, my move-in experience with this property management company has been extremely…read moredisappointing. At move-in, I was required to pay $12,600 total for first month's rent, last month's rent, and a security deposit. I had only expected first month's rent and the security deposit, so the additional $4,200 was an unexpected expense. Things got worse on move-in day. I arrived at the property while it was raining and realized I had not been provided the code needed to access the house and get my keys. I ended up sitting outside in the rain for approximately an hour waiting to get into the home. For something as important and predictable as a tenant's move-in, I found that level of disorganization unacceptable. When I finally got inside, the property was also not in the condition I would expect a home to be delivered to a new tenant. There were holes in the walls in multiple rooms, dirty and marked walls that needed cleaning and painting, dust and grime in the bathroom, shelving and photos left behind, and a significant amount of the previous tenants' belongings still in the basement. The home clearly needed additional cleaning and preparation before being turned over. What has been most frustrating is that despite raising these concerns and the significant inconvenience caused during my move-in, management has declined to offer any rent credit. I understand that issues can happen with any rental property. What matters to me is how management responds when they do. After paying $12,600 upfront, I expected the property to be ready for move-in and, when it wasn't, I expected management to make a meaningful effort to acknowledge the inconvenience. I hope the remainder of my tenancy is a better experience, but based on the move-in process and management's response so far, I cannot recommend them.

Mulberry Property Mgt - and specifically Ariana - is knowledgeable, helpful, and most importantly…read moreresponsive. I can't say how much I appreciate them and enjoy working with this company.

Since hiring Mulberry property management, the team brought in a new snow service provider, and the…read moreservice has never been better. The property manager, Ariana also worked diligently to organize our HOA's accounting, and financing, which were in chaos due to our previous management company's lack of attention. Awesome company! I highly recommend them! -Franchesca, Trustee -Beacon St, Condo Association.

Very poor management company. I'm not just writing this out of spite for any one experience. First…read moreof all, they were unsuccessful in cleaning out the apt before our move in so me and my roommates had to haul a ton of junk from the previous tenants out ourselves. When asked if they could reimburse us they said 'No reimbursement, sorry." Never did the management company come in to do a walk through with us of the apartment. They were unable to answer basic questions like sq footage of the apt. Then we had issues with the heating and mice several times. I understand mice happen in the city, but they had exterminators come in and move around the appliances and not put them back in their place. Lastly, they charged us 150$ for two pieces of furniture that were left behind from the previous tenant and a rug left by us. 150! But when we had to move out a pile of junk taller than ourselves there was nothing they could do to reimburse. hmm. When confronted with the aforementioned problem, Noah's tone changed immediately and became unpleasant at best. Overall this isn't the most ideal landlord. the location was nice and the property was okay, but my experience with the management company will make me think twice before choosing them again.

I highly recommend Jenn Hartery with Big River Properties. She was a very professional and helpful…read morebroker during my apartment search. I thought it would be stressful moving during COVID, especially as I was looking for a pet-friendly apartment, but she made everything easy. She found me exactly what I was looking for within budget and even found a place with off street parking! She is very responsive and accessible via email and text. Great clear communication. She knows Boston and is the realtor you want to have on your side.

I have been very impressed with Kyle Cabral and his team in their high competencies in managing my…read morerental property. As someone who used to manage my property (from long distance), I knew the pain and efforts involved in dealing with tenants...and honestly..after a few years, I wanted nothing to do with managing a rental from far, far away. I remembered calling and leaving a voicemail message with Southpaw about my desire to find a property management company to help me rent out and manage my unit...and..to my surprise, I got a call the same day back..and all within several hours when I totally wasn't expecting it! Within a few days...I worked with Kyle to sign my rental agreement, provide him information and access to my rental unit...and the unit was already rented out...all within 24 hours of signing my agreement to have Kyle manage my property! Wow..I was impressed! What impressed me more was Kyle's ability to manage rental properties. He took great care of tenants and property owners alike. He's fair..and not just siding with either side. He is not hesitant to tell me as an owner what I needed to do to make sure my tenants are happy (and he's happy to do the same to keep me happy dealing withe thing from repair to HOA as well). I am also very happy to see that...with Southpaw...the need to manage my rental property or handhold anything..is pretty much nil! Kyle took care of everything! And..I just saw..that I recently gave a consent to continue renting out my unit/extend rental offers to my current tenants..and he already had them signed extending for another year of rental at my unit ahead of expiration of an existing lease! That's a testament to Kyle and Southpaw's competencies and proactive approach to management! I love it that..for once..I can really sit back and trust that Southpaw can handle my rental on my behalf! For a long while, I worry about having to sell my unit if the property couldn't be rented out..but with Southpaw...I didn't have to worry about sale of my property anymore..because true passive rental income from this property is now a reality for me!

We had the pleasure of working with Boston Capital Management for the past four years as tenants…read morefor one of the properties they manage. I can't express enough how wonderful Kyle, George, and the entire team at Boston Capital Management have been. They are professional, courteous, highly communicative, and respond quickly to any needs. Thanks for a wonderful renting experience.

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

I went to college in Boston and then continued to live in the city afterwards. I have lived in a…read morehandful of buildings as both a renter and owner, and I can say SBC2 is the best property management company I've had. My condo board has been dealing with a very difficult and complex situation and SBC2 has been knowledgeable in handling everything. Melissa Messier is the property manager we work with and she is excellent. I would highly recommend.

Suzanne Sepulveda is rude and incompetent. She behaves as if it's not her job to provide good…read moreservice. We recently bought a condo in the South End in a building managed by SBC2. Since we had a tight window between our closing date, our moving date and the expiration of our lease, I reached out before the closing to try and facilitate our move-in. She basically told us to call back once we were owners. Then, we asked for 3 FOBs for the front door. They took 3 weeks to arrive, in an envelope addressed without a zip code. The envelope had been compromised and only 1 fob arrived. We've been arguing with her all morning about this. Also, now, 30 days after closing, our names are still not in the building directory. She is clearly not interested in making things right until she's pushed. I'm going to find out if we can fire them.