Very friendly and helpful staff. Provided a very professional service. The detailing annd cleaning…read morewere excellent. My van looked like new. Carpet which was full of dog hair interwoven was cleaned and the carpet was like it was just installed. I watched the hand washing and watched how hard their team of people worked and how they took particular care on every aspect of the detailing, Left very satisfied with the cleaning and detailing that they performed. The money spent was well worth the value provided.

wow!! we just picked up our SUV and it's immaculate! it looks and smells brand new. We asked for…read morehelp with a Moldy smell and they cleaned it and deodorized the entire car. Don't hesitate to use this company- you won't be sorry.

In April I started an account at the LuLu's E. Pine Log Rd, Aiken, SC location while at the kiosk…read more The employee took my debit card and entered my information and then stated that the computer didn't take it and restarted it. Well I noticed that the company had double charged me. It had charged me for both times the employee entered my card. No problem, simple mistake. I emailed the company and received an email back saying that they couldn't handle this over the internet and to call customer service. I did several times and always was on hold for an extremely long time finally hanging up and just let it go. Well today I saw where I had been charged twice again so I called back and amazingly was not placed on hold for long. I explained the situation and the customer service rep got my debit information and told me that she couldn't do anything about it because the account wasn't in my name. I told here the debit card was in my name and I wanted the deductions stopped immediately and was told again that they couldn't do that since the account wasn't in my name. She could not get through her thick skull that the debit card these charges were being made to were in my name and that their employee had apparently scammed me, I guess thinking that I wouldn't check my accounts closely since I'm elderly. She told me that she couldn't and wouldn't do anything further and I should file a fraud report which I will do in the morning with the Aiken City Public Safety Department. I also had to cancel my debit card so that these fraudulent charges will stop. LuLu's has to know who the employee is since they had to fill out the info on my vehicle and enter it into their computer and they should have at least canceled my account on my request. I'm done with LuLu's and absolutely will not be back. Think twice about using a business with this kind of customer service. You may not be scammed like I was but if you have any other problem you can't expect any assistance from their customer service.

I went to this car wash to only get the vacuum because their car wash tends to mess up my paint on…read moremy car which lulu's car wash only does this I have went to others and my car paint doesn't come off AT ALL no matter which kind of was I get. I said I can pay for the vacuum only so he made me pull all the way around. When I got to the Ziosk or kiosk thing I just said never mind because I wasn't going to pay that much for the vacuum and he made me reverse all the way out the car wash which was very embarrassing. The fact I Litterly told him 4 times because I didn't want to reverse everywhere and I still had to do it. I don't know what this carwash company uses for their soap on the cars but i tried the even more expensive one and it still tends to mess up my paint and it still doesn't get my car shiny so

This is by far the worst car wash I've gone through…read more After paying $12 bucks for what I remember being a great car wash, I left with soap on half my car, MORE streaks on my windshield than when I went in, and visible dirt on the lower back panels. I'm not asking for a pristine wash from these automated machines, but really? I haven't taken my car mudding - it's just lightly dirty from interstate traveling. I definitely expected more than just a rinse for $12. Learned my lesson, do it yourself.

Took my money. No car wash. No phone number to call. (the number on the machines is not for…read morerefunds) I emailed, they say "We respond within 24 hours". That was one month ago. :-(