I bought a Groupon to try A Perfect Klean, and bought a second for my friend who was undergoing…read morechemotherapy and thought she could use a hand around the house. Unfortunately, I can't rate the work as the company never returned my calls to set up an appointment. I called 3 times over 5 business days to set up an appointment. My calls were not returned. I contacted Groupon who reached out to the company on my behalf, but after 4 more business days with no response, I gave up. My friend also called for an appointment at least once, and her call was also went unanswered and unreturned. The company has other good ratings, so they probably do good work, and maybe they just got overwhelmed with the Groupon volume. Still - the experience has left me with a poor impression and I won't be calling again with or without a Groupon.

I discovered A Perfect Klean using a 3rd party site. Interested in having a major undertaking…read moreaddressed - something that would likely take 23 or 4 visits; I reached out to a number of companies that I saw online. I sent a blanket email and awaited responses - looking primarily for three things: timelines of response, professionalism of service/toe of email and price. Well.... Perfect Klean earned my business because they displayed all three! They were not the first to respond, but they did respond - and included all of the information I wanted in the quote. In addition, they had plenty of references (available immediately when I asked, a number of positive reviews and - seemingly - a genuine interest in taking care of me as a customer. I am was immediately impressed. As soon as they provide service for me, I will update with additional reviews. But, I must say: If professionalism and friendly service is important - pick them