If you buy a Hyundai here,dont expect to work with a helpful ans knowledge service dept. The…read moreservice dept. managed by Todd is rhe worse. He and I recommend you take your car somewhere else to be fixed. I have leased 3 hyundai tucsons here. One the transmission blew after 2years. They were accommodating so it wasn't ass big od deal( leased so the finacial burden wasn't a issue) Now my 2y/o car is turning off while driving it. It took 2wks for appointment where Todd told me After I arrived that I should have took it to AnnArbour. He has no knowledge of when he can provide a rental, or what's wrong with my car because him or Nicki didnt listen. So save yourself the heartache!

so when does a 4 year old 20k car not come with floor mats. and they refuse to help…read morewith the purchase of new ones. delivered the car with barely any gas in it. remember when respectable dealerships sent you out with a topped off tank. I question the integrity of this dealership and miss the days dealerships made things right with you. will not buy there again or Suggest anyone go there.

Our Sales man, Theo Deming, Was so very helpful ,professional, courteous and honest about the…read morevehicle that I was looking for. He knew my budget, preferences,etc and didnt push me into something I didnt need or want. We had a couple issues with the vehicle but service center went above and beyond to rectify the problem and provide me transportation for work. Excellent staff , very helpful AND truly friendly. Highly recommend this dealership

Do not waste your time with this place. I bought a vehicle from them and after a little while…read moredecided to trade it in for a new truck so I found one online and sent it to the salesman so an appointment was made for the next day. When I got there I was told the truck was no longer there but it was and I even sent pictures to the salesman. I was treated like garbage from the sales manager and after I told them I didn't want to do business there they kept running my credit. Low balled trade in and raised the price of the truck they were trying to sell me. Would be zero stars but you know the rest. By the way don't mention you're a veteran because they will not give you the other rebates

Couldn't have gone smoother. I worked with Bryan on picking up a 2014 Jeep Wrangler. He was quickly…read moreable to answer questions I had. And if he didn't know the answer, he would get the answer. No BS. No run around. Very straight forward. This lot is smaller, but still some great options. I'd recommend Route 23 to anyone looking for a vehicle.

Do not use this dealer very dishonest bought a truck from them in August, the description they gave…read morewas no leaks no clunks got it home, and 2 days later had an oil puddle in driveway. So I took it to a mechanic and he told me it needed an oil pan OK I said put one on then he called back and said it ha wires cut off hanging down from a plow, never told me it was a plow truck ok told him to remove wires and hook everything up right. So than he calls back and tells me the front differential is cracked so 1600 dollars later I git his p.o.s fixed contacted route 23 auto and never heard back from them,so stay away from this place

We drove three hours to look at one vehicle and I think we must have gone through 20 while we were…read morethere. They guys at the lot were extremely patient. During the virus the cleaned all 20 vehicles before and after we looked at them and answered every question we had. After a lengthy process we decided on the vehicle we wanted, they gave us an excellent deal and we drove off. Painless and professional process. We took the vehicle to our mechanic and he said that we got a "smoking hot deal." Truck is perfect. Couldn't be happier!

I bought a kia Rio 5 and have had nothing but problems with it. They said they fixed the air before…read moreI bought it, that lasted about a week. Sent the car to Kia to check the car out. The first time I paid over 1200 for repairs, now I'm being told I need a catalytic converter. Parts and labor 4900, that's more than I paid for the car. I wish i would've read the reviews before I paid cash for that LEMON. Never again will I buy anything from this dealership

They were able to order new tires and get them less than any other tires shop in town. The tires…read morewere installed quickly and the staff here was friendly. They even installed new tire sensors that I purchased prior to coming in. The waiting area could use some updates, but for the low prices it is more than acceptable.