Terrible. The people here assume things about you before you're even seen. The medicine given for a…read morebroken bone or dislocated ligament is naproxen which is ridiculous, and the referral for MRI and CT is absolutely unreasonable. The workers are not sympathetic or kind, they're judgmental and cold hearted. Never coming here again, get it together.

The doctors and especially the nurses at Vanderbilt are truly an amazing group of caregivers. The…read moreED can be very, very crowded, yet the staff will see every newcomer as if they were their own mother. All patients are triaged and given a bed as soon as one becomes available. I highly recommend Vanderbilt University Medical Center as one of the best hospitals in Tennessee.

The entire staff was great BUT the first night in an emergency room my husband was miserable & when…read moreI asked for a pillow for him they said "we are out of them!" I find that inexcusable . He was leaning his head on the metal railings, very, very uncomfortable. The other thing that bothered me in all area, was over flowing wastebaskets. They held infectious material. I offered to empty them in the three different rooms he was in but was told they would take of it but they didn't. Staff was professional, caring and treated my husband well.

My son was having a psychotic episode and went to the hospital on Harding pike today. He went into…read morethe hospital and ask someone to help him get to the Emergency departmen. The put him in a chair and took him to Emergenc. A nurse ask him what he needed and he told her tha he ad been without his meds for 5 days and he needed help. She proceeded to get a security officer and had him escorted out of the hospital. That is very unprofessional in my opinion and Heartless. So I give this hospital a big thumbs down. If you are needing help for a psychotic condition don't consider this ER you won't get anything other being shown the door.

My aunt has been here for a couple of weeks...she looks like she is being taken care of... she is…read more87 & has dementia so it's hard... her children passed away a few years ago....the nurses...CNA's and caseworker have been amazing ... so helpful... I'm only here a few more days.. Praying for all the great people that take care of our older people ... The hospital is very large... we used valet parking... best thing ever....

A wonderful facility to have a baby born in!!! Super staff but parking is sort of crazy.read more

Vanderbilt doctors and nurses took incredible care of my father and our family during a vulnerable…read moretime for all of us. State-of-the-art technology, empathy, and care all played a pivotal role in our experience. Everyone went above and beyond. There just aren't enough words to express the appreciation. I wouldn't hesitate to seek care for myself or anyone I love here.

vandy concentrates too much on its huge downtown facilities. Very crowded and difficult access…read more they need more suburban access. they should model after the Cleveland Clinic as an example of accessible facilities.

I miss my appointment every time for parking and construction, but they always cover me!read more

Is there a BIGGER LYING p.o.s. than Courtney Butterpass in Nashville Cardiology?…read moreI am finding a complaint with the state of Tennessee. Constant lies, then I was "discharged" with absolutely no notifications whatsoever.

Came here for an emergency room visit. Everyone had been so professional and helpful. I am glad the…read morewait wasn't long to get triaged and seen by the doctor. This visit couldn't have gone any smoother than what it has been.

1. trying to get connected to the appropriate department via phone- after 5 tries and being told…read moreI had to use their automated system, I finally got a human. however she was in the wrong department; wanted info I did not yet have..... part of the issue..... snd wanted to transfer me again. absolutely ridiculous and unprofessional. 2. parking- told where to park and use my flyer to put on dash. there was not enough parking. once you arrive at floor 6, there is no way out and no signage that tells you it is a dead end. here are people on walker's, etc. trying to get into a building with no seats in the elevator waiting area, while all cars have to turn around in a tiny space. Safety violation----- ya think? will see what the city snd state says 3. in" holding" lined up like cattle where there is no privacy and yet very private questions are asked and have to be answered. everyone can here everyone. thanks for all those privacy forms! curtains do not make for a low sound experience. and God forbid you are nervous, crying or need help. Someone may or may not notice when you call. getting prepped in surgery room..... we care but hurry up!! also, was NOT informed of my sedation options which is a fun decision to make when you're already in the bed and wired up. 4.Brought back to room ( which just made it being ready) - dumped off cause it was shift change snd we have to get out of here! had feeling that turning beds is a priority. 5. PT- do as told. here to help...... take your time, but hurry up. I could have walked out snd no one would have known the difference. 6. pain..... you're in pain? God forbid you ask for a shot. anything to avoid giving some instant relief. really? can I administer it myself so give the relief. no! so what's the issue? God forbid we get some relief. there were some very nice individuals, but overall the hospital was an operational Charlie Foxtrot! Felt rushed, was a number, had many nurses from other departments filling in. Some were lovely, patient and caring. however, we have to move with the system!

They saved my life thank you guys so much.. Emergency room was on it .And the 7th floor team went…read moreout of there way to make me feel really good about where I was bless you guys..

I arrive at this place by Ambulance. I thought I was going to a good Medical Facility, but I…read moreturned out to be WRONG! I was there for a UTI, which mine almost turned deadly, thanks to those f---s! They left me on a stretcher for about 6-hours, laying in my own urine. I received no medication, no pain killers, NOTHING. Because I didn't get my meds, I stayed up for 24 hours. Towards the end of being on the lower level, I could hear the Nurses laughing at me, saying, "I'm not changing him! They can do it upstairs." Had I known the type of care I would receive, I would have gone elsewhere! I will NEVER return to that s--t-home EVER again!

I had the worst panic attack i've ever had in my life and everyone was amazing and so so so kind! I…read moreknow i was probably dramatic, but not once did they make me feel stupid. Would come back if needed !

I am very thankful that I was able to get a follow up appointment after an emergency room visit. I…read morecouldn't see my PCP who was booked out several weeks and the office offered an alternative to see a NP who was very thorough and took the effort and time to discuss in detail my concerns. I left feeling cared for

I've had the flu three times this year. Unreal. Every time this CareNow location has been great!…read moreThey honor the wait list. The providers are very warm and also knowledgeable and professional. I have not a single con to add my pros!

This place is awful. I had appointment and still waited 2 hours to see a NP. I thought this would…read morebe quicker than ER. Understaffed, slow, awful.