Clienta fiel de más de 3 años. Nunca dejó de pagar una sola cuota. Profundamente decepcionada…read more Cuidado aquí: es tratada como si fuera una empleada en lugar de una clienta, a pesar de ser una muy buena clienta desde hace años. Cuidado aquí: dan respuestas en el momento, dicen que lo van a ver, pero luego no hacen nada y te ignoran. Cuidado aquí: ante un robo, dicen que lo van a ver o gestionar, pero luego no hacen nada y te ignoran. Cuidado aquí: si ocurre un accidente, dicen que lo van a resolver o atender, pero con el tiempo no hay seguimiento y la persona queda ignorada. Un buen negocio no solo cobra a sus clientes: debe ofrecer calidad, respeto y un servicio en el que la persona se sienta realmente valorada, especialmente en clientes de larga duración. Aquí no ocurre. Cuando todo va bien, todo es fácil. Pero cuando surge un problema--un accidente, un robo o una simple solicitud--la persona queda completamente sola e ignorada.

This is an awesome gym in the center of Lisbon! The…read morefacility is massive - they have all the equipment you are looking for, plus a sauna and a pool! The gym is spotless and cleaners are always working. The other bonus is that they have reasonable day and weekly passes, which is invaluable as a tourist. The pass includes towels and a lock if you need it. I've gone in the mornings between 8-10am, and although it's fairest busy, I wasn't waiting on any equipment. The staff are lovely, and and the gym has a warm vibe. Perhaps the only downside is that there is no air con, so prepare to sweat, and bring a water bottle.

Amazingly helpful and friendly staff. Made everything super easy. Would highly recommend to anyone…read morelooking for a relaxing and luxurious stay.

Very good views and nice place we enjoyed lunch on our son 8th Birthday…read moreThe entry is tricky however once you enter the building from outside and take the tiny 3ppl capacity elevator up, you're greeted by amazing people with open arms. The Birthday boy had the duck rolls, I enjoyed my butternut squash soup with pumpkin seeds, our other son has the chicken kabobs and my husband had the wings . We all enjoyed our food and appreciated the staff for coming out with a complimentary dessert for the Birthday with spoons all around. Very happening area in Lisboa with great views so check them out

After a week of traveling through Europe, this was our last stop, and I enjoyed staying at this…read morehotel. The staff was friendly and responsive. We had issues with our AC, and the front desk agent came to help us even though the engineers were gone for the evening. You managed the room through the TV, and our TV was not turning on. Like others said, the toilet situation is a bit odd; you can hear and see others use it. There is a curtain, but it doesn't stop you from hearing it. My favorite part was the gym and sauna. There was a beautiful view looking out into Lisboa, and I fell in love with this view at the sauna! and the gym equipment was clean and up to date! The bartenders downstairs are also lovely and upfront and go above and beyond to make you a good cocktail or ensure you have the perfect glass of wine. The Metro station in front make is convenient, and a few good coffee shops are around. It will take you 20 min to get into old Lisboa or the waterfront.

When I read that this hotel has a free sauna with windows overlooking the city, I immediately hit…read morethe button to make reservation!! Yes, the sauna and hamman, along with gym and pool, are on the top floor of the hotel and open 24 hours. It's pretty nice to end your day with a relaxing sauna gazing out at a night time cityscape. Then head down to the bar for more fun. Or like me, grab some snack and select a drink from their wide selection (many local beers, as well as imported ones, for 2-5€) and retire to the comfy bed. It's also very cool that you open the door, the room slowly comes to life welcoming your return. Electronic blinds, phone charging pad, cool gadgets to please your inner geeks. Room is rather spacious. The bar and first floor lobby is really happening too, day or night. Sleek and comfortable chairs to sit in, plenty of computers, there's even a corner with a large table for meetings. Location is also excellent, with metro and bus station almost right in front of the hotel. The Saldanha metro stop is on both yellow and red lines, which is awesome as it means fewer transfers, and the red line services the airport (though it cost us only 6€ by Uber). Continente supermarket is in the street behind the hotel. Plenty of shops and restaurants in the area. As other says, the toilet and shower are in round pods, which can feel claustrophobic or awkward to some. There is a curtain to section off that part of the room though, and if that's not enough privacy, you two probably should book separate rooms. Definitely will consider staying here again.

Tucked just away from the hustle of Lisbon but very central. Marcio was so helpful and engaging…read more He made us feel welcome and ensured that we were aware of all the hotel offered and that he and his colleagues were always available to assist. He also offered a great recommendation for a nearby restaurant that was truly outstanding. Much appreciation for Marcio and the entire staff at The Vintage Lisbon. Do not miss their rooftop bar or their terrific breakfast!

The front desk personnel is so helpful, friendly and accommodating. The attention to detail in the…read moreroom is impressive: little bottles of gin, Fever Tree tonic and botanicals along with instructions on how to make the perfect G&T; lush robes and slippers; an amazing shower and best of all a comfortable bed. The roof top bar makes a lovely cocktail and the view is beautiful. Breakfast is a bountiful buffet AND delicious menu items. My husband ate two breakfasts. We are senior travelers so the €6Uber ride to downtown made our evening dinner and stroll easily doable. We'll be back to the Vintage

This gym was awesome! I got a 60 minute sports massage from a women named Jael. Best massage I have…read moreever had, really great pressure and she could sense exactly where I needed extra work done. The space was clean and relaxing. I was given a robe and slippers and access to a sauna and showers afterwords. Very impressed with my visit! Thank you Jael!

I thoroughly enjoyed my experience here and I highly recommend especially if it's your first time…read morein Lisbon. It is super close to the public buses. All I needed was my iPhone to get on the bus and the Ubers came super quick not to mention it's extremely close to restaurants and shops as well as local sightseeing. We easily got to the airport, the aquarium, and to the zoo within 15 minutes of the hotel. The food is delicious. I highly recommend getting breakfast included because the buffet is well worth it. The service is top-tier and the pool is worth the day pass )granted the pool views aren't the best) still, the sun shines through and the temperature is right. Having the indoor spa right next to the pool was genius and I wish I utilized it more. The locker rooms are stunning. Overall I highly highly recommend you staying here. You won't be disappointed.

On our trip to Portugal nearly a couple months back, we stayed at the Sheraton Lisboa for a night…read morebefore venturing off to Porto for a few days. I utilized my FNA award from my signup bonus I got with the Boundless card and made use of it on this trip, including this hotel. We trekked here directly from the airport via the Metro. Therefore, we got here much earlier than the check-in time (though not as much due to the EES nightmares). Therefore, we were able to freshen up a little bit and head out accordingly. The bathrooms near the lobby are quite clean and spacious so it's very easy to freshen up there. Due to some business conferences at the hotel - it was quite packed when we arrived on a Tuesday - there was no opportunity to upgrade, but that's okay. We also skipped the breakfast add-on as we were heading off on a train early in the AM. The room itself was quite nice and up to the standards of a Sheraton. We got some office building views from our room. The free water came handy too, but again we were here for only one night. The bathroom itself was clean and spacious enough. The shower/tub combo is something I don't always see (though I have in Europe) and the glass wall with the curtains certainly makes this more suitable for a couple than anyone beyond that, but it did the job. The hotel itself is in the business district and there isn't too much around unless you want to walk to Avenida which isn't too far away. If you want a business-friendly hotel with a guaranteed quality of sorts, you can't go wrong here.

We stayed three nights after a cruise. American Express Fine hotel. The Concierge reaches out to…read moreyou before you arrive and can help you book tours. We let them know of our 9:45 am arrival and greatly appreciated that they had a room ready for us and even upgraded to a city view. The room was a comfortable size with a large table and two chairs. The Fine hotel welcome gift was three maroons each representing different tastes of locations in Portugal with a small bottle of port - really nice welcome gift! For night lights, if you leave the closet door open, the light is motion activated and the vanity mirror light can be left on. The shower was in the tub with high sides. There is a toilet and separate bidet. My two dislikes were: It was difficult to get to the toilet unless you closed the bathroom door or squeezed around the door, since the toilet was behind the door. The other was the shower - you had to get into the tub to turn on the water, so you are likely to get some cold water on you unless you knew exactly how to adjust the various knobs so the water came out of the handheld showerhead vs the overhead shower or the faucet. I appreciated the Nespresso espresso maker and refrigerator and bottles of water. I also appreciated the new boxes of tissues when I showed an empty box due to my cold/bronchitis. Wonderfully plush slippers - I think the best I have felt in any hotel. The hotel is on the "Champs-Élysées" Portugal version street with luxury stores and tented vendors on the weekends. It is a short walk, 10 minutes, to the Parque Edwardo VII park where the Hop On/Hop Off and Cityrama Gray Line tour buses are located. I was impressed by the breakfast buffet every day and the staff. We came first thing and also one day towards the end - the food was always fresh, refreshed, and delicious - with eggs, breakfast meats, cold cuts, cheeses, waffles, and beautiful fresh, sliced fruit and several fruit juices. You can also get coffee or cappuccinos. The staff was always attentive, whisking away a used plate and giving you fresh silverware. We ate at Seen Lisboa and Cervejaria Liberdade Portugese restaurants enjoyed the cuisine.

So disappointed in this hotel, the rooms smelled like old smoke rugs in the main room and my room…read morewere filthy. You couldn't even walk on them with your bare feet. It is a tired hotel and the check-in hostess could not have been less helpful This was a very bad start to my vacation saving grace was the location. I can't stress how bad and smelly and dirty. This place was a close inspection.

Booked the Corpo Santo Historical Hotel for a family trip to Lisbon and it turned out to be one of…read morethe best stays we've had in Europe. The connecting room setup worked perfectly for us, plenty of space between the two rooms, and the staff had clearly thought through what families actually need, right down to the football shirts waiting for our kids on arrival. What really stood out was the spa, chromotherapy showers, a jacuzzi, and this bucket contraption that tips warm water on you when you least expect it, sounds odd but the kids were obsessed. Add in a genuinely excellent dinner at the in-house restaurant and a location that puts you right in the middle of old Lisbon, and it's easy to see why this place is so well rated. Would book again without hesitation.

WOW!! We give this hotel 10 stars!!! We have been to many 5 star hotels, but this hotel is very…read morespecial!!! You leave the hotel with the feeling of leaving your family!! This is a home away from home. Rooms are charming, all you want ice cream, candy, cake in the lobby, wine tasting, happy hour, sightseeing walks, cooking classes, spa, a wonderful basement for lounging in with beautiful funiture and drinks to quench your thirst, a stocked refrigerator in your room, treats on every floor......all at no charge, and we are sure we missed something on our list. The one main thing that no hotel has ever topped is how you are treated and that every employee in the hotel cannot do enough for you!!! You go home very spoiled. To top this, the location is one block from the river and very centrally located. No, we are not the hotel writing this. We are a couple from California that spend 8 nights in this hotel and will dearly miss the attention. Judy & Lou July 27 thru Aug. 5th

Stayed here for a week while in Lisbon. Pros:…read more- Great location, close to most popular attractions, walked to most places - Clean - Breakfast was tasty Cons: - Unfriendly staff. I would walk in each day and be met mostly with blank stares-- no smile, no hello. Uncomfortable vibe. - Dark room. The room was weirdly dark, the main source of light being the window or lights directly above the bed - No peep hole or door latch Overall had a pretty good stay but don't know if I would choose this hotel again.

This is one of the best hotels that I have ever stayed at. It says that the hotel is on the very…read moreexpensive side, and I would have to disagree. For two rooms, four people, and 4 nights, we got rooms for a total of $1700 after the currency change (breakfast included). I mean if you break that down that's $425 per person for the entire time that we were there. The hotel is beautiful, it faces the square, and had a beautiful patio that overlooks the square as well. The hotel rooms themselves are absolutely gorgeous. This is unlike any other room that I have stayed in Europe, it truly takes the culture from around Portugal and applies it. The hotel itself is very centrally located, but also incredibly safe. If you are in the area, make sure you at least pop in for a drink, the bar is fantastic. Check it out.