Initially, we were blown away by the service we received in-store as prospective buyers…read more Unfortunately, that feeling didn't last long after the purchase. We have had our ring for just over two years. In that time, my wife has had possession of the ring for about 4 months. The other year and a half plus, the ring has been in service having missing diamonds replaced. In two years, diamonds have fallen out of the ring AT LEAST 10 TIMES. Fortunately, I purchased the lifetime Jewellery Care Plan, so the repairs have been free, but that hasn't stopped them from trying to charge us EVERY time. It's been a battle on, literally, every single occasion. We have tried to have the ring remade (they won't do it), we have tried to negotiate a fair exchange (they won't do it), and finally, we are at the point where we are just trying to get our money back (but they don't want to do it). So, if you're a fan of buying rings that live in the service shop and make the odd appearance on your or your wife's finger, then this is the place for you! If you're into having people tell you they'll call you back with answers, never to hear from them again, you are in for a serious treat! If you love making a large purchase from a business, only to be forgotten and neglected once they have your money, look no further; THIS IS THE PLACE FOR YOU! I hope this has been helpful to any potential shoppers out there! I'll update this if we're ever able to find a solution, but diamonds have been falling out since the first month we got it and we haven't found a resolution yet... so I wouldn't hold your breath. Update: Paris has decided it is easier to refund the money after two years and let us shop somewhere that would like to take a little better care of us. Unfortunate, as we will miss the perfect (looking) ring my wife and I picked out together.

From the owner: Paris Jewellers is a proud Canadian business; family-owned and operated with 28 stores in 4…read moreprovinces. From our beginning, we have always believed the purpose of jewellery is to wake the joy, stir the love, and arouse the passion deep within us all. Whether it's a beautiful gift for yourself or a loved one or a thoughtful idea for a special occasion, our careful selection of jewellery helps you celebrate in your own unique way, or illuminate your own personal style--so you can express what you want to say without speaking a word. We began as a single store; today we are 28, and remain dedicated to the same goal we had on our first day: to ensure every customer is happy with every purchase.

Terry and Angel beautifully designed and created a ring for us that will be passed along through…read morethe generations. What magnificent craftsmanship and quality, melding some pieces from the past into the present that will be enjoyed forever more! Thank you both!!

I would never recommend this store,Terry never gave a quote and went ahead and did a ring with out…read moremy consent took two rings to use towards the ring and tried to way overpriced charge me for the ring he designed ,and would not give me my original rings back . Poor business .