I came on a busy Saturday during lunch time and it took over 30 minutes for my order of one smoothie to be made. The three employees on shift were overwhelmed by the number of orders. It seemed only one was experienced enough to be juggling both register and making drinks while the other two staff members were slowly preparing food. Shoutout to Kat (the aforementioned register/smoothie maker). Although all the customers were being patient and understanding of the wait, she handled a very stressful environment professionally. She was making smoothie after smoothie alone while greeting customers with a smile, sorting through orders and reassuring waiting patrons that their orders were being worked on as she reached them, and manning register, all under pressure. Management needs to give this girl better back up on busy days like the weekends, and a good raise! I can't give a good rating due to the inadequate staffing and having to come back to work late because of the wait. The three stars of this review all go to Kat's perseverance and the smoothie she made me. Way to go! read more

the people working on 27 of July at 11:30 should've be fired they messed my order up completely I only wanted chicken and cheese and they put beans and onions and peppers they suck fire them. read more

This is one of my favorite smoothie stops. I like the summer seasonal drinks and the bowls, Anything with Nutella is amazing. I've recently started trying their wraps and I haven't been disappointed yet. The pesto one is so good! The dining area is clean and the staff is knowledgeable and friendly. Enjoy! read more

Great Service! First time here. Came in around 12:45pm (weekday). The store wasn't very busy, there were just a few people eating. The cashier quickly greeted me, I ordered the Paradise Point smoothie, paid and sat down. Within 3 minutes, the man who made my smoothie walked over and brought it to my table. Very nice touch! The store was very clean, service was great, and my smoothie really hit the spot. I'll definitely return again soon! read more

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Decent smoothie. Kids serving was polite. Place was clean. I felt the price is higher

Food Poisoning two separate visits in two days different family members. i would not recommend smoothies and we have reported to frisco health department read more

Honestly it wasn't the worst but it seems to be understaffed which makes me sad for the one girl that was working. When I walked in there wasn't even anyone to be seen. The smoothie was really yummy as always with TSC. The chicken flatbread was delicious. The trash can was so full that there was trash on the ground all around it, it should've been taken out more then two hours previously. As someone who has worked in the fast food service industry some things could definitely been done to increase quality. I got my smoothie relatively fast, however it seemed as if it was supposed to be one employee on smoothies and another on food. Since there was only one person up front, it took awhile for my sandwich to be made because the girl working had to make all the smoothies in the queue before moving to food. read more

uncooked cheese quesadilla warm water nice service uncooked food though. room temperature water and food. read more

Had a good first time experience on a week day when there was no on inside. But today on a Saturday, they were too busy to help me or take my order. The place had several people inside waiting for their smoothies & eating, but I was the only one at the counter waiting to order. Three people were busy working making smoothies & food, but not one acknowledged me, looked at me or seem to even see me. So after 5 minutes of standing their, my kids getting antsy, we walked out. read more

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This location was new for me. Same flavor so it is still a great smoothie place!! Always get the Chia Banana Boost! YUM!! So I would have given 5 stars but.... The guy making the smoothie never put the mask on his face. Only on the chin while making smoothies which was a bit disappointment. We do still have to be careful with covid. Especially they have a sign on the door to wear a mask. read more

Tropical Smoothie Cafe - Chia banana Boost & Bahama Mama - Juice Bars & Smoothies Near Me - Frisco, Texas

I am giving this location 1 star because I called ahead of time to confirm that masks were required at this location. The boy on the phone said yes, and then the boy who brought out the food was not wearing a mask. Just tell the truth. I am perfectly fine avoiding businesses who choose not to enforce masks, but don't say you do then put me at risk because of your lies. The smoothies were good but the chicken pesto flatbread was more flatbread than anything else and the meat quality in the ultimate club sandwich was disappointing. I should've gone to Jersey Mike's!!! read more

Tropical smoothie Cafe is the best smoothie chain in Dallas in my opinion. Smoothie King is it's only chain competitor that I see and they are not as good and more expensive. Plus the food is actually pretty good considering it's a smoothie place. I've had their flatbread deals before and I was pleasantly surprised. My favorite there is the detox island green with the protein. delicious! read more

I'm new in town and wanted to explore the city. I liked how clean the store was and how friendly the workers were. I felt welcomed. I enjoyed their sandwiches and smoothie. The sandwich tasted fresh, and the smoothie was very refreshing. I would return. read more

My little lunch spot when I just want something small. I normally get the hummus wrap and mango madness (I think that's what it's called). It's convenient and does the job. Does it blow my mind? No but expectations are met. I don't need anything extra tbh. read more

The sunset sunrise is a must have for a "Tropical" feel. The kale and apple slaw is a must try and almost hidden side item on the menu as the chips are presented on the shelf. My go to are the flatbreads which always satisfies my appetite. The staff, especially Joe, are friendly and engaging. read more

Love this place. Everything I ever order is always so good but the last couple of times their kale and apple slaw has been lacking quality and freshness. read more

Tropical Smoothie Cafe - Kale and apple slaw lacking freshness and quality! - Juice Bars & Smoothies Near Me - Frisco, Texas

Great customer service! I had not been to one of these locations in a hot minute but it did not disappoint. The folks behind the counter worked hard and were so friendly. We will be back. read more

I lied in a previous review years ago giving them 5 stars because I was an employee. I was the only white employee and was WRONGFULLY fired because another employee who had a thing for my boyfriend at the time, told my manager I called her the n word the liessss, the drama, pls stop I told management pull up the cameras and they wanted to lie and say they were broken. If I wasn't only 17 and naive, I would have sued the shit out of y'all. Especially the owner STEVE!!!!!! Racist mf's... they literally fired me because they wanted it to be an all black establishment they just couldn't say that. The only reason they hired me in the first place (I found this out years after) is because the assistant manager Samuel I think was his name, wanted me... after I was fired they refused to give me my tax forms and after contacting Steve the OWNER multiple times!!! and still being denied my tax forms, I had to contact corporate to finally get my W2 a whole YEAR LATER read more

I am so glad Tropical Smoothie is here in DFW. This is so reminiscent of my time living in Florida for me. I saw a location near the Colony and when searching exactly where it was located, I found one even closer to home in Frisco! They have a variety of sandwiches, wraps and even have flatbreads. I ordered the super green caesar wrap and it was pretty good. Chicken with romaine, kale & spinach blend, shredded parmesan, tomatoes, parmesan crisps & caesar dressing. I'll say that I didn't tasted anything that would tell me parmesan crisps were in it but did taste the cheese. It comes with a side and there are a few options like chips, fresh fruit and kale and apple salad. I also ordered a sunrise sunset smoothie as this was really why I wanted to come here and it was amazing and exactly how I remembered it. I read the other reviews before mine and think this is worth a shot. If I were served dressing that tasted sour or a soggy sandwich, I would give it back so they had a chance to correct it. I went for lunch on a Friday and they weren't very busy but service was very slow. I'll be keeping this in mind if I were in a hurry, I'd pick somewhere else. read more

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Poor customer service, smoothie was watered down. Slow service and I was the only person there.

My first time trying their food and smoothies. Loving them all. So refreshing and truly tropical. Great for the Summer.

Great place to eat healthy. Food is delicious and service is great! Location is clean, nice, and trendy. read more

Tropical Smoothie Cafe - Baja Chicken Wrap with kale slaw! - Juice Bars & Smoothies Near Me - Frisco, Texas

I was a little skeptical about trying it out and thought it was probably just another smoothie place. I had the cali club chicken on flatbread and the slaw and it was delicious. The flatbread was tender and tasty. It would have been five stars if it had fresh mozzarella instead of shredded. I really enjoyed the fresh taste and will be back! read more

Great place for vegans! The smoothies are amazing, and they have lots of vegan add ins. Most of their food can be made plant based. Either take off the chicken or swap the chicken with plant based "meat" (I think it's called "beyond chicken") and take off any cheese or dairy or egg based dressings. I'm not sure if every location carries the plant based "meat", but it was an option at the locations I've been to. Just ask them. read more

The Bahama mama is the best smoothie ever!!! Absolutely in love with it. Only reason it's 4 stars instead of 5 is because they take a really long time to make the drinks. I don't think it's their fault though they seem understaffed. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Frisco, Texas

I frequent other Tropical Smoothie Cafe locations daily. They are usually really busy but super efficient and fast and processing orders and at the same time engaging the guests. This location needs a babysitter. The staff seems poorly trained and more concerned getting their friends orders done than following any type of order. It was a slow day in store but still took me 20+ minutes for one smoothie as I watched them serve people multiple items with smoothies and food and to go orders that all came in before me. When I asked simply why I got skipped, I got a dear in the headlights stare with no explanation. Awful service. This location should be embarrassed. Cool to take care of your friends but not while compromising other guests. I will not come to this location again. Disappointed. read more

Loved this place! Employee was super helpful customizing my smoothie to my taste as I had never been there before. It was super tasty! I also ordered the chicken quesadilla and she was great at making sure I got exactly what I wanted. Food was served to me quickly and with a smile! It was really good for a simple chicken and cheese quesadilla! I can't ask for more! I'll be back for sure based on the food and service and I'd recommend it to others as well! read more

I order from Tropical Smoothie all the time at various locations. This location is very inconsistent. I order the exact same thing every time and it never tastes the same at this location. Yesterday I ordered my usual and it was awful. I was in a hurry or I would have went in to ask for a refund or new smoothie. Never ordering from this location again. read more

Im very impressed with this place. Especially the 7-9am deal all smoothies $2.99! The food also impressed me. Its clean, tasty, healthy and not over done just perfect amount of flavor/seasoning. Really good franchise. Also props out to the team who served me this morning, friendly staff and made my wrap and smoothie perfect. read more

I saw a worker cum in my drink. Very bummed.But the employees were very nice and it didn't taste that bad however, I did not ask for it and they charged me. read more

I was checking to see if I had recieved any responses and I realized I made a grave mistake. I would like to apologize very much to this store and its management and if any employees have been punished. I wrote this review about the WRONG LOCATION. I've never attended this location I'm sure they're great ! Apologies again my previous review will be taken down shortly. read more

This place was a huge disappointment today. They gave my order to the wrong person, and when I tried to explain that my family doesn't eat pork and that my order was made incorrectly they spoke over me on more then one occasion. Not only that the lady that was speaking over me was rude and dressed innaproperatly with very short shorts. The manager was told no bacon and proceeded to just open the sandwich and take the bacon off the sandwich so he didn't have to make me another. I'm seriously so upset right now for the lack of consideration and for the lack of hospitality we will never come back again. Not to mention they were messing other orders up as well. Don't eat here the staff isn't worried about anything including cleanliness! read more

Decided to try this place out and was very excited with the selection. So many smoothies and food choices was a nice perk. Everyone was super friendly. Samantha was very helpful in making our choices. We will definitely be back read more

I LOVE THIS PLACE!!!!! I get a smoothie almost every day. The have excellent customer service. The Bahama Mamas & Snickerdoodles are the BEST!! read more

The chicken Cesar wrap was soggy and covered in a sour Cesar sauce. The cheese quesadilla was hard as a rock on the outside and the cheese wasn't melted on the inside. Not sure how they cooked it- but it was terrible. The 3 smoothies we purchased were not blended enough and tasted like pure sugar. Three employees were huddled around talking about one another (in front of customers) and how they thought the manager was terrible. Just a bad experience overall. read more

I love their detox green island drink and their wraps! My kids enjoy getting the smoothies from the kids menu. The app is also a great way to get discounts. read more

My first visit ever to a Tropical Smoothie Cafe and it was outstanding. The smoothies are obviously great but never knew they had awesome food! Service and quality was top notch and the staff was all very friendly, most notably a young girl named Berkley. She was so helpful and sweet. We will make this a regular go-to place. read more

THIS LOCATION DOESNT KNOW WHAT THEY ARE DOING . The smoothie was really watery and if I wanted a salad instead of a bowl I would've ordered one. point. blank. period. read more

I go here almost every week and I usually have no problems. Since I am vegan I always get the hummus veggie wrap without cheddar or ranch. Normally tropical is good at fulfilling my instructions- except for today. I was so accustomed to not checking but after eating I found out the cheese and ranch was put in. Really disappointed. I had no choice to eat it. Thanks a lot. You have lost my trust. I will never be coming back. read more

I went in here for the 1st time because I was wanting a smoothie. I had never been to any Tropical Smoothie Cafe, & the staff at this store made it easy! Adrianna, CJ, & Z were phenomenal! They suggested and helped me make the perfect smoothie! Staff is everything for a business & they are great! I Highly recommend this place! read more