They are awesome! Definitely recommend! Everyone in the office is very kind and helpful.read more

I have been a customer of American IRA and through the years I have…read morebeen impressed with their courteous customer service. Michelle Rubio has helped insure my recent sale of a condo went smoothly and I appreciate her help. Viveane Klein has always helped me with various questions regarding my IRA investment and is a wonderful customer service representative. Also, Tesean Jones in Transactions is a pleasure to speak with and is there to help with questions regarding my account. I recommend American IRA because of these people.

I have worked with American IRA for a few years. My experience included a promised change to…read morecase-by-case transfers that never occurred, transfer instructions that did not work, difficulty reaching the appropriate staff, being asked to sign a blank document, and significant communication issues during the resignation of the account. While my experience may not be everyone's, I did not have a single positive interaction with them. I wish there were negative stars. Please look at their review on Trust Pilot: https://www.trustpilot.com/review/americanira.com 1.7 stars! All the 5 star reviews were on the same day Dec. 20th 2019, and were all "Invited". If you look at the real reviews, the average is 1 star out of 5. There are many better self-direct IRAs, same rate, much better services.

Untrustworthy and unreliable . Was not paid for worked that I performed. I attempted to clear up…read morethe issue multiple times

This group of insurance agents have taken great care of my entire family for 2 years!read more

This place is a joke the women that work there are hateful and lazy and when you need help they…read morehave excuses so they don't have too help I would not recommend this place too anyone . When you call and ask for insurance and are told call back in a week and then when you do they say oh we are full.. I guess it's who you know if you get help..

My Son was traveling outside of the US, I was not sure where to go with travel insurance. Becky…read morewas very kind and prompt to return my call. She gave me the correct information and was very knowledgeable about what to do. I appreciate the help I received.

Horrible experience so far with this office. I had been a client with another company for 20+…read moreyears. I decided to shop around after my insurance increased with this other company. I approached State Farm and worked with Hunter. I was quoted homeowners insurance and automobile. The quote appeared very reasonable on the homeowners and was high on the auto. Hunter explained that I had a recent claim on my auto that appeared in the system as a accident claim. It was actually an error on part of my previous company. I bought both policy's with the belief that I would be getting a lower auto once I had the error corrected. I got the error corrected and notified Hunter that I had this completed. Shortly after that I received a updated policy on my homeowners for a higher amount than I was quoted. When I called Hunter to ask why I had the higher policy, and follow up on the auto, I was told that according to the system I had misstated the type of siding that was on my home. He said that it appeared that I had cedar siding even though I stated that I had vinyl siding. My house is covered in vinyl siding and always has been. He stated that he would get in touch with the underwriters and get this corrected. After waiting for a phone call back from him, two weeks, I finally reached out to him again to get a answer on my auto insurance and the homeowners. No apology for not getting back with me and then starts telling me that the car report was just corrected and the underwriters were reviewing it and that now the reason for my homeowners increase was due to a old claim I had filed that they did not see when they originally wrote my policy. I have never filed a claim on my homeowners policy on this or any other house. He proceeded to tell me that according to this system they look at that I had filed a claim in 2019. Now I am supposed to get a letter of experience from my previous company to get them to correct this. I highly recommend that you steer clear of this company and this agency in particular. I feel that I was mislead from the start and now I cannot get a call back from them. They are not very professional and I cannot recommend them.

I switched all my policies over to Wesley Greene State Farm- I saved money and the people in his…read moreoffice are fantastic. They helped me do everything, made it so easy. I annoyingly call them all the time with questions and they are very patient and helpful. Did I mention they saved me money? Highly recommended, I've had state farm for some stuff for years and am happy to have switched everything over to one company.

I've always had prompt, friendly, and helpful service at Bill Russell State Farm. Whether I speak…read moreto someone on the phone, email, or visit in person, I am always treated with courtesy and respect. As I recently navigated acquiring and insuring a new car, for example, agent Tyler Janosik was consistently responsive, thorough, and upbeat.

Tyler was really helpful. He led me step-by-step, explaining to me how each part of the insurance…read morepolicy works, what they do and what options they have. He's been really patient with us for I'm not that knowledgeable about this topic. Which now I got to learn more about it through a phone call.

I was seeking an accounting firm that was professional and knowledgeable but also personable and…read moreresponsive. Melton and Wakem provided insightful information to help with my tax planning. Any question that I have has been answered quickly and thoroughly. I feel that I am a valued customer here not just another tax filing.

Dan provided great service. He's friendly, down to earth and provides good coverage for the cost…read more I have peace of mind now about my insurance coverage.

Dan provided outstanding information and is a straight shooter. Plus Erie is a highly rated, client…read morefriendly insurance company.